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Schlage BE369GRNX CAM 716 Keypad Deadbolt Home Security Kit with Nexia Home Intelligence, Aged Bronze (Z-Wave)

3.5 out of 5 stars 35 customer reviews
Available from these sellers.
Aged Bronze
  • Enter your model number above to make sure this fits.
  • Set a recurring code to let someone like a housekeeper in every week during a specific timeframe
  • Set the Nexia system to automatically trigger "lights on" with a Schlage Home Keypad Lock when you enter your code at the door
  • Reduce energy use and save money by turning lights off after you leave the house or brighten or dim a room on your way home
  • Enhance your system by adding other Nexia accessories like a thermostat, additional locks, a camera, and appliance and dimmer modules
  • This Z-Wave enabled product communicates wirelessly to other Z-Wave products in your home; remote management with a Nexia Home Intelligence system
› See more product details
3 new from $324.00

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Color Name: Aged Bronze
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Product Information

Color Name:Aged Bronze

Technical Details

Part Number BE365GRNX CAM 716 12-321
Item Weight 6.2 pounds
Product Dimensions 5.5 x 10.2 x 7.8 inches
Item model number BE369GRNX CAM 716
Batteries 1 9V batteries required. (included)
Color Aged Bronze
Finish Aged Bronze
Item Package Quantity 1
Batteries Included? Yes
Batteries Required? Yes
Average Battery Life 17520 hours
Warranty Description Limited lifetime mechanical and finish warranty, 1 year electronics warranty

Additional Information

ASIN B0083GJ16C
Customer Reviews
3.5 out of 5 stars 35 customer reviews

3.5 out of 5 stars
Best Sellers Rank #409,729 in Home Improvements (See top 100)
#396 in Home Improvement > Electrical > Home Automation Devices
#956 in Home Improvement > Hardware > Door Hardware & Locks > Deadbolts
Shipping Weight 6.8 pounds
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item is not eligible for international shipping. Learn More
Date First Available May 29, 2012

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers
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Customer Reviews

Top Customer Reviews

3.0 out of 5 starsSystem required warranty replacements to install correctly.
By Greg on September 15, 2012
Color: Satin Nickel Verified Purchase
Earlier this year, I bought a Schlage keypad lock, and it was great - just the thing we needed to be able to give codes to our kids, the babysitter, etc. The downside was, you had to go through this manual process to activate or deactivate a code. Kind of a pain. Then I saw the Nexia system on Amazon - it was on sale, and it seemed to have every feature the original lock was missing:
- the ability to add and remove codes from the web interface
- the ability to set times where a code was active

Plus, it allowed control of other devices to control lights, thermostat, etc.
Sounds great, right? I thought so, too.

I bought the system, and when it arrived, I installed the lock (which remember, I had previously done successfully with a non-Nexia version, and it worked great - still does). The lock did not work. I un-installed it, and re-installed per the directions, double and triple checking the steps. Still dead. Now, I'm a pretty handy guy, both with electronics and DIY projects. I'm a certified computer network engineer. After doing some testing, I determined that the wires on the lock that connect to the battery had a faulty connection. It was 10 PM, so I put the old keypad lock on, and called Schlage the next day.
When I eventually got through their phone tree to an actual person, they went through a checklist, and concurred with my assessment of the problem. They said, we'll send a new lock. Three days later, a new lock shows up. I install the lock. the keypad works just fine. (I've had a lot of practice with these now, so it took about 5 minutes to swap it out)

Ok, let's get everything hooked up to this cool Nexia system! Let's remember, I'm a computer pro, so adding the bridge to my home network, setting up the accounts, etc.Read more ›
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5.0 out of 5 starsNice Product, Does What It Promises
By Jim440 on February 23, 2013
Color: Aged Bronze Verified Purchase
The lock is high quality and is easy to install. I really like the extra kickplate with 2" screws that make it harder to break into the house.

However, the bridge can't connect to the Nexia server so I can't compelete the setup, and there is no technical support available on Saturdays. For a self-installed product, some type of Saturday coverage is essential. Right now, the bridge is connected to the internet but for some reason can't communicate with the Nexia server. Online documentation is poor, with no real troubleshooting steps available save calling tech support MON-FRI during business hours, when I'm not likely to have access to the system as I work.

If I'm able to resolve this issue on the phone, I'll update the review, but if not, this will be returned.

UPDATE: Nexia customer service called me at home on a SAT morning and fixed the issue. Setup was a breeze and the system is now working to control the lock and the lamp. However, now I can't log onto the subscriver community to troubleshoot and I can't add codes to the lock. I get an error message saying that the code is already in use on the lock. Moving up to three stars due to great customer service response, but this is a bit too buggy and without access to the secured forum troubleshooting is going to be a pain.

UPDATE 2: Issue was my fault...I walked away from the lock before it was done communicating with the bridge. Once I followed instructions (duh!) system worked perfectly, great customer service from Nexia, great lock, no complaints. Upgraded to 5 stars.
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1.0 out of 5 starsSubscription based access to my home? Really??
By Carlos Ruiz on November 20, 2012
Color: Satin Nickel
I saw a similar product on SharkTank (I'll save you the trouble - not ready until 1st quarter 2013 at the earliest) so started to do research and turn to the place I always turn to first - Amazon :)

I looked at all these options and the one thing that keeps me from getting this lock is the subscription. I'd rather pay more upfront and then not have a subscription; these companies don't get modern pricing models (successful ones). More people would buy these if they killed subscription fees.

I wanted to join in on the subscription complaint in the hopes someone from the company is reading this. It's the principal of having to pay a monthly fee to get into my own home.
9 Comments 19 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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4.0 out of 5 starsGood features - But $10/Month/Device, Seriously?
By Anthony Witecki on May 11, 2014
Color: Aged Bronze Verified Purchase
NOTE: YOU MUST PAY THE $10/MO SUBSCRIPTION FEE PER BRIDGE DEVICE. This is a major disappointment that a single user/family cannot manage multiple homes or even two bridges in the same large home. Had I known that up front, I would've looked more seriously at other technologies.

That said, we liked the one we installed at our vacation home so much, we bought a second for our primary home.

Pros: What I really like about this lock is the flexibility it offers. You can use a key or a combination and the combinations can be set statically or dynamically, such as offering a specific code to a guest or housecleaner that one works for a limited time period or on a certain schedule. We can give each kid their own passcode and even receive text notification when they use it. As far as lock automation goes, it's pretty good stuff. I had to make a few calls to support during the installation phase (more below) and the support was very quick to identify and resolve my issues.

Cons: Most annoying thing about this is the underlying technology. The Nexia Z-wave router must be attached to your internet router and DHCP must be configured on the same said device or the Z-wave router will never get it's IP address. There's no logical explanation for why a simple DHCP function cannot work the same as any other device out there. Once initial setup is complete, I've been able to move the Z-wave router to another location on the network, and use an alternate DHCP server and it seems to be fine (yes, I have a complex network in my house).

Next most annoying thing is the subscription requirement. It's really more the $10/month than it is the thought of a subscription. Seems to me that $20/year is more realistic.Read more ›
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Most Recent Customer Reviews

2.0 out of 5 starsProduct Good - Service Bad

Product works good when it works but I am having trouble after about a year and a half. Support for any of the Nexia line is not very good unless it is a common problem. Read more

Published 14 months ago by Friz
1.0 out of 5 starsthey were even worse. There customer service is horrible

I did not care for this product, but once I had it put in it was too costly to have a new one put in and this one taken out and shipped back. Read more

Published 19 months ago by Philips
4.0 out of 5 stars2 of the 3 are great

I bought this due to the price for the lock and light control. The Nexia system is garbage. I use vera, it's free. Read more

Published 23 months ago by AK Bound
5.0 out of 5 starsLove this lock!!!

I put this on a vacation house that I rent out occasionally and of course signed up for the Nexia service and love it. Read more

Published 23 months ago by J. Polo
5.0 out of 5 starsZ-Wave - Where have you been all my life?

This product is amazing. I love the fact that I can program seperate lock codes for people to enter my house. Read more

Published on March 19, 2014 by Chuck U
1.0 out of 5 starsThe lock doesn't even fit.

I was getting so close to done when I found that the lock doesn't even fit. Hooray! It's complete crap! Back to the old standard analog deadbolt.

Published on December 24, 2013 by Ryan Medalie
5.0 out of 5 starsI love this product - a great solution if you have kids.

I love this kit - my kid forgets to lock this door and this gives me a great way to check it remotely. Read more

Published on December 3, 2013 by Matthew McLelland
4.0 out of 5 starsRead this: If you’re buying a Schlage Deadbolt BE369 Home Security...

Read this: If you’re buying a Schlage Deadbolt BE369 with the Veralite

I like this system. But setup can be a nightmare or a snap. Read more

Published on November 5, 2013 by t00lman
5.0 out of 5 starsadore it

Makes life with beach property to easy! Just set a code via your phone and then let handy men in anytime to accomplish taking care of the place from a distance. Read more

Published on October 18, 2013 by CMF
1.0 out of 5 starsNexia is incompetent

cannot remotely trouble shoot device, defeats the purpose of remote monitoring. You must be present if the device drops of the network for whatever reason.

Published on July 23, 2013 by Jeffrey D Hopewell

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