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Samsung RF32FMQDBSR 4-Door Refrigerator with Convertible Zone, 32 Cubic Feet

by Samsung
2.2 out of 5 stars 69 customer reviews
| 21 answered questions
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  • Enter your model number above to make sure this fits.
  • Convertible Zone with 4 Temperature Control Settings
  • Triple Cooling System
  • Ultra-High Capacity-32 cu.-feet
  • Clean, Modern Design
  • Ice Master Ice Maker in the Refrigerator
› See more product details
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Product Information

Technical Details

Brand Name Samsung
Model Info RF32FMQDBSR/AA
Item Weight 406 pounds
Product Dimensions 37 x 35.8 x 72.8 inches
Item model number RF32FMQDBSR/AA
Energy Use 745 kilowatt_hours
Capacity 31.7 cubic_feet
Refrigerator Fresh Food Capacity 25.6 cubic_feet
Freezer Capacity 6.1 cubic_feet
Installation Type Free Standing
Part Number RF32FMQDBSR
Form Factor Stand Alone
Color Stainless Steel
Voltage 120 volts
Connector Type Water Line
Door Material Type Stainless Steel
Shelf Type Glass
Certification energy_star
Material Type Stainless-Steel
Batteries Included? No
Batteries Required? No
Manufacturer Warranty 1 year parts and labor, 5 years sealed system parts and labor

Additional Information

ASIN B00HH2YZT6
Customer Reviews
2.2 out of 5 stars 69 customer reviews

2.2 out of 5 stars
Best Sellers Rank #4,060 in Appliances (See top 100)
#248 in Appliances > Refrigerators
Shipping Weight 435 pounds
Domestic Shipping Item can be shipped within U.S.
International Shipping This item is not eligible for international shipping. Learn More
Date First Available August 17, 2013

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers
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Customer Reviews

Top Customer Reviews

1.0 out of 5 starsDon't Buy This Refrigerator
By Sam on May 15, 2015
I'll divide this up into three sections. What's wrong with this refrigerator and how to deal with Samsung once it fails and how it turned out.

What's wrong: We had identical problems as the other reviewers with the icemaker. There is supposed to be a defroster that keeps the humidity down in the three zones and the icemaker. For whatever reason, it doesn't work effectively and as a result will cause excess moisture to condense in the ice making section and eventually freeze the moving parts of the icemaker rendering it inoperable. If you own one and are noticing drips of water coming out in the inside of the main box, soft ice, or a sluggish ice dispenser, turn off the ice maker and remove the tray. Check inside to see if there's icing other than the the tray. This is the first sign; it will eventually make it where your ice tray will get frozen in place and you won't be able to remove it. As for getting this fixed, if your refrigerator is older than 12 months, it will be at your expense. The bigger problem; there are three coils plus the element in the ice maker that are driven by what's called the Digitial Inverter Compressor. They all use a flammable refrigerant (my understanding is that it's mostly butane). The compressor basically has an electronic valve that regulates the flow of refrigerant to the various sections to make it multi-zone. The coil in the main box has a electronic heater that acts as a defroster and helps the evaporator coil from ice over. If the coil ices over, as ours did, it will stop the flow of air over the coil and make the main box stop cooling. Ours was unable to get lower than 55 degrees F. This can either damage the coil or the compressor and probably causes the sensor to throw bad readings as well as damage the heater.Read more ›
7 Comments 73 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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2.0 out of 5 starsBad design in ice maker/dispenser
By Diane on October 7, 2014
I love the versatility of this refrigerator and the capacity. BUT the ice maker design needs a lot of work! In the six months since we bought this refrigerator, making and dispensing ice has been a constant problem. Both refrigerator and freezer are set to the recommended temp but the ice is soft, the dispenser drips and the ice maker often stops making ice so it can't dispense it! Seems to be no reason. I've usually been able to take out the ice bin, put it back in, then it seems to reboot. Now we can't even get the ice bin out of the refrigerator to try to do the temporary fix.
Consumer Reports rated this refrigerator #1. I can't help but wonder if they tried it out for any period of time.
Would I recommend this to a friend? No, only an enemy! I sure wish I had read the reviews about Samsung's bad (or no) customer service before we bought this.
32 Comments 47 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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1.0 out of 5 starsThe most beautiful piece of crap you will ever own
By JD on October 2, 2014
The Samsung 4 door fridge model: RF32FMQDBSR/AA is big, beautiful and a work of art. It is also something that Appliance repair technician’s say is unreliable. Here’s why – it uses new technology and lots of it to do what a basic fridge did a few years ago. The compressor does not use Freon, it’s now gas sealed and there are 2 compressors (one for the fridge & one for the freezer) to cool the large areas. The 2 compressors in themselves are not a problem but where the issues begin are that everything is computer/microprocessor controlled in the fridge. So sow long does your home PC work without issues? That’s right, the appliance Tech’s say you’re lucky to get a 3 year life out of this fridge before you start paying some hefty repair bills. Here’s my experience:
Built a kitchen around this refrigerator’s special size requirements. 2 days after the appliance was plugged in, the refrigerator warmed up to 64 degrees and would not cool down. All the food ($245) spoiled. Fortunately the store I bought the appliance from also sold me an extended warranty and they reimbursed me for the food loss. They also were kind enough to provide a loaner fridge until we could work out the issue with the appliance.
So here is where it gets interesting (frustrating) with Samsung being absolutely horrendous in customer service. As I said, 2 days after I plugged the appliance it, it stopped working. I was on the phone with Samsung 4 different times over an hour each time to try and get service on this brand new fridge. Samsung’s call center is abysmal.Read more ›
9 Comments 85 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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1.0 out of 5 starsNon-Repairable after 14 months
By Non-Repairable on January 3, 2015
I've had mine 14 months now, and it is non-repairable. Just like all the other reviews that discuss problems with the ice maker, I had a problem with the ice maker jamming up when it was 8-9 months old. At 14 months old, the top half of the unit does not get cold enough. It cannot be repaired!

Samsung is giving me $2,336 back. I paid $3,335 for the refrigerator (that includes warranty and sales tax). Roughly $1,000 less!!!! Only 14 months old!

I bought a 5 year warranty from Home Depot. I don't know how much they will give me, but I assume that I will be out the warranty ($150) and sales tax ($208).
Comment 31 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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1.0 out of 5 starsDefective Ice Maker - Do Not Buy!
By Timothy Callaway on January 10, 2015
After almost a year of owning this refrigerator, the ice maker stopped working and I was unable to remove the ice bucket. I contacted Samsung to arrange for service (a long process that took almost two weeks). A very helpful technician came out and spent nearly an hour steaming the ice maker to melt the ice that had frozen the ice bucket shut. Once he removed the bucket, he informed me that the refrigerator was beyond repair and I would need to contact Samsung for a replacement. The problem has to do with a defective defroster that damaged the ice maker. According to the technician, this is a problem Samsung is aware of and has not advised consumers.

I am grateful this problem occurred now while the refrigerator was still under warranty. I cannot recommend this refrigerator at all.
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Most Recent Customer Reviews

4.0 out of 5 starsBUT because I LOVE THIS FRIDGE i will be REPLACING IT WITHE SAME ...

Reason I gave it 4 star its because we happen to get model when they was still using that new butane cooling. Read more

Published 23 days ago by CM
1.0 out of 5 starsSuch a beautiful non functioning paperweight...

Please note I have the counter depth model and also reviewed it but it's the SAME fridge, just not as deep. I figured this would help with people's decisions on the fridge. Read more

Published 1 month ago by Nigel
1.0 out of 5 starsHuge disappointment

If we only knew then what we know now. Having had a wonderful experience with other Samsung appliances, we gladly purchased this unit in July 2013, actually from The Home Depot... Read more

Published 1 month ago by D. Bilodeau
1.0 out of 5 starssamsung send to me borken product. they dont change ...

samsung send to me borken product.
they dont change , then repair it with Oxygen Welder

ps. sorry . i cant speak english...

Published 1 month ago by Ahn Y.
4.0 out of 5 starsElegant and huge refrigerator, but bottom right door cannot be used at...

I really like this refrigerator. It is huge and looks modern and elegant. The bottom left cupboard is a freezer and the bottom right can be used in 1 of 4 temperature settings. Read more

Published 1 month ago by Jen
1.0 out of 5 starsDo NOT BUY

We will never buy another Samsung product. After having a previous Samsung fridge which we loved for over 6 years with no issue. Read more

Published 2 months ago
1.0 out of 5 starsAnother 1 star review for failed cooling on refrigeration

The refrigeration stopped cooling below 50 degrees. Bottom half continues to work and ice maker and water dispenser still work. More money does not mean it will last longer. Read more

Published 2 months ago by R. Baxter
1.0 out of 5 starsRefrigerator is junk and Samsung customer service is the worst I've...

It was a great refrigerator while it lasted. If you buy this, be prepared to be without it for months at a time while it is being repaired, if it can be repaired. Read more

Published 2 months ago by pauliesaurus
5.0 out of 5 starsLove the versatility, design, and works just great

Seriously don't know why there are so many poor reviews - this is a fabulous refrigerator and a perfect design for families who 1) eat a lot of fresh food, and 2) want a separate... Read more

Published 3 months ago by KDM
1.0 out of 5 starsBought this fridge due to it's great capacity, triple cooling system &...

Complete rip off, buyer beware !!!
Bought this fridge due to it's great capacity, triple cooling system & above all the name Samsung. Read more

Published 3 months ago by Aron H

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