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Somfy MyLink RTS Smartphone and Tablet Interface/ WiFi to Radio Technology Control Blinds with phone!(MPN #1811403)

by Somfy
2.7 out of 5 stars 16 customer reviews
| 12 answered questions
Price: $180.00 & FREE Shipping. Details
Only 5 left in stock.
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Sold by Brandmotors and Fulfilled by Amazon. Gift-wrap available.

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  • Enter your model number above to make sure this fits.
  • Allows you to control your Somfy motorized RTS window treatments
  • with your smart phone or Ipad.
› See more product details
9 new from $169.24 1 used from $149.00
$180.00 & FREE Shipping. Details Only 5 left in stock. Sold by Brandmotors and Fulfilled by Amazon. Gift-wrap available.

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Frequently Bought Together

  • Somfy MyLink RTS Smartphone and Tablet Interface/ WiFi to Radio Technology Control Blinds with phone!(MPN #1811403)
  • +
  • Somfy Telis 4 RTS Pure Remote, 5 Channel (1810633)
Total price: $234.82
Buy the selected items together

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Product Information

Technical Details

Part Number 1811403
Item Weight 6.4 ounces
Product Dimensions 6.8 x 3.6 x 3.4 inches
Origin USA
Item model number 1811403
Color White
Item Package Quantity 1

Additional Information

ASIN B00USMNUI4
Customer Reviews
2.7 out of 5 stars 16 customer reviews

2.7 out of 5 stars
Best Sellers Rank #29,239 in Home Improvements (See top 100)
#20 in Home Improvement > Electrical > Home Automation Devices > Gateways & Controllers
Shipping Weight 6.4 ounces (View shipping rates and policies)
Date First Available March 17, 2015

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer Reviews

Top Customer Reviews

1.0 out of 5 starsHorrible product, poor customer service!
By JULIO P HARTSTEIN on January 15, 2016
Verified Purchase
After spending thousands of dollars on SOMFY roller shades, I expected the overpriced SOMFY MyLink to work like most other home automation hubs - seamlessly. Instead what I got was a product with extremely limited range (30ft) that only works in ONE room (the literature shows a picture of an entire house being controlled by one MyLink) where the configuration process was as FRUSTRATING and time consuming as you can possibly imagine. I am extremely tech-savvy having multiple home automation devices at my home, but setting up the MyLink has been a nightmare. First, the system only works on one room. When you try to move it closer to a second room so that it can control roller shades there, it fails to control all the windows it is supposed to. Moreover, after following the instructions to a T, the system removed the program of some of the motors in the roller shades!! I've spent now the better part of the afternoon getting on ladders to reset the programming of the roller shade motors and calling SOMFY for support. Every time you call you have to wait at least 20 minutes to speak to someone (if they ever answer) and otherwise you are offered for a callback within 2 hours!! I've requested the callback the last time I called--needless to stay I've been waiting for more than 2 hours...no callback, the original programming of my roller shades is still messed up, and the MyLink doesn't work. Please do me a favor and stay away from a company whose products are stuck somewhere between the 80's and 90's. I made the expensive mistake!!
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1.0 out of 5 starsToo bad it doesn't work
By Carolyn on March 2, 2016
Verified Purchase
This item doesn't work properly. Installation cannot be completed because it cannot be found on my network during installation (despite trying more than 20 times on 4 different routers). If I chose the "join existing system" option instead of "start new system", I can find the device on my network but since there is no default PIN, I cannot link to it. So, apparently the device does actually connect to my network, also indicated by the solid green light, but either the application or the device is defective. Either way, it doesn't work and I am returning it. After waiting on hold for more than 15 minutes, customer service could only tell me to try again. Gee thanks.
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1.0 out of 5 starsPoor support on a product that does not work as advertised.
By Ben on August 13, 2015
Mine works well on 2 of my 3 drapes. Strange that the one it works on is the closest somfy hard wired glydea motor (12 feet away). I called somfy, and they acknowledged there is a fault in their product that should be resolved with an update to the app. It has been 2 months and nothing yet. I asked for a warranty replacement twice in case I had a faulty unit, and no response from somfy. Pretty disappointed with their customer support on a product that does not work as advertised. I have to always use the original remote, which was not the idea when I purchased this product.
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1.0 out of 5 starsSave your money, product is not ready for primetime.
By Bigpoppa on March 7, 2016
Verified Purchase
This product ultimately does not work. I had it professionally installed by a retailer that sold me the somfy blinds. After about 2 days half the blinds would go up, a quarter would go up half way and the final quarter would not go up at all. We tried to set the blinds up on a schedule, and after navigating the confusing interface, still never got the blinds to synchronize. I called the installer and he confirmed that this is a problem with this product. We agreed its not ready for primetime.
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3.0 out of 5 starssignal strength operating multiple shades
By Jeff Yarbrough on May 25, 2015
Verified Purchase
The range is very bad if you are trying to control multiple shades. Any building interference affects the signal.
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2.0 out of 5 starsnice party trick, but poor functionality
By David Friedkin on September 25, 2015
Verified Purchase
While the idea behind the product is sound, the execution is flawed. When I push the button from my iPad to lower, raise, or halt the shade it takes a few seconds to register with the motor. If I would like to stop the shade halfway down, by the time it registered that I pushed the button to stop, it would already be fully unrolled. And this is only when it works. Sometimes I'll issue a command from the app and it won't even register with the shade. They functionality of the MyLink and the app don't come close to replacing the remotes the shade comes with. I hope the functionality improves with subsequent updates.
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1.0 out of 5 starsThis wireless app sucks. Once a channel is programmed
By Fishiv on March 29, 2016
Verified Purchase
Agree with the other 1-stars. This wireless app sucks. Once a channel is programmed, it's impossible to change or erase. I even used the reset feature but still random blinds are attached to a channel (from previous programming) and there is no way to fix it. Now my bedroom and one kitchen blind are grouped together. The scheduled is not reliable. I had to program myself because our somfy shade installers had no clue how to program the mylink. All and all, this is a BIG disappointment. We spent over $12K on somfy blinds for our house, and I would not recommend. That experience has been horrible, and this wireless feature is no exception.
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4.0 out of 5 starsSo far, so good...missing Widgets in IOS
By Josh Woods on January 10, 2016
Verified Purchase
So far so good. The installation took about 20 minutes and overall it was fairly smooth sailing. That includes pairing the device to the app and setting up Scenes and Schedules

A few negatives:
As far as I can see, the app does not integrate with IOS widgets for my Apple devices.

The icons for the Scenes are pretty childish and nonsensical...like a third grader came up with them (this is a minor offense, I can deal)

I did have a moment of frustration when I reset my PIN and my app didn't recognize any of my settings. I closed the app and everything I had done was gone when I reopened it. So I thought I lost everything and proceeded to start over. Part way through the second setup process it suddenly recognized me as a returning user and I was able to restore my settings.

In conclusion, good product. Generally very easy to set up: plug it in to any wall outlet, pair with both the app and the existing remotes, set up Scenes/Schedules, and you're off to the races. To developers, good job generally but adding to IOS widgets would really help me as I have Lutron lights and I would like all of my basic controls to be a swipe away from my Apple devices.
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