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1 of 1 people found the following review helpful
on November 12, 2013
This product will not charge after a few months of use. The company has replaced it twice and it still will not charge. This product is a waste of time. Choose something else!!!!!
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1 of 1 people found the following review helpful
on December 29, 2012
Strictly bought it for my son to play Angry Birds. No problem downloading the Amazon app, but it's a waste of money for Angry Birds. Only ones that work are Angry Birds and Angry Birds Rio. Space and Star Wars do not. Could never set up email either. I have a Kindle Fire, NO COMPARISON!! The Fire is awesome and easy to operate, no glitches. Will be returning this one!!
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on September 16, 2014
Save your money. Buy from a reputable company. My son received a Nextbook for Christmas. Less than two months later lines appeared in the display. At first Efun would not replace, saying it was a pressure crack and those were not covered in the warranty. After some back and forth with the rep, they finally replaced it. It took almost three months because it was out of stock.
We received the new Nextbook tablet in April. About six weeks later, it stopped charging properly. Then, it started shutting down randomly, and erased all of the data-game files, downloaded books, etc. I contacted Efun for troubleshooting tips. They offered to replace the tablet immediately. Sounds great, right? Hmm. Read on.
I returned a practically new tablet. It was properly packaged ( I am experienced at packaging this tablet, this being my second return and all). Less than a week later I received the tablet back, CRACKED! Those effers broke the damned tablet themselves so that they would not have to replace it, because of course the limited one year warranty does not cover cracked tablets. Diabolical. And of course when I ccontacted them again they very smugly informed me that unfortunately they cant do anything now because the tablet is cracked. I do not believe this is the fault of the USPS for one main reason: Efun did not return it in the package I mailed it in. It had the bubble wrap and such, but not the firm cardboard box it was seated in.
In short, they never intended to replace the tablet a second time. Buyer, Beware! Spend the extra few bucks with a reputable company. We have Kindles and Ipads and they work fine, and when I had an issue with my Kindle, it was replaced immediately with no problems.
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on May 1, 2015
So I received this tablet in December for Christmas and its held up so far for 4 months, which is good. However there is hardly any memory at all. My old tablet allowed you to have like a bazillion apps, and this one allowed me like two. You need to buy an SD card if you want more space for fun. Also it has the annoying problem of not powering on sometimes? It will be fully charged, but it will literally just sit there doing nothing no matter how many times I press power on. I'm not sure if there's a problem with the button itself or what, but its a serious pain. This is a good tablet if you just like to read and stuff but that's it. I treat it pretty much just like a kindle. It crashes a lot with other things like Facebook or sites that have a lot going on. Also the WiFi connectability is pretty shaky. It seems like I have to troubleshoot every other time I use the nextbook, which is also annoying. I've had to completely wipe it clean and do a system restart just so it can connect to the WiFi.
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on March 21, 2015
Worst tablet, not even worth the cheap price. I bought it hoping I could at least use it for running netflix to my tv via chromecast. Did that we'll enough..for a few wks. Long enough for money back guarantee to run out really. Then it stops charging. I've actually exchanged this one 3 times. This newest one is doing it now. Has many issues, but this will cause it's demise, like the others, only this time it actually outlived guarantee. Shouldve gone ahead and spent a little more for good quality item that lasts longer than a month. Only went back and exchanged because I don't have enough money for something else. TOTAL WASTE, VERY INFERIOR QUALITY.
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on January 4, 2015
Do not waste your money. Problem are way too many to list. My husband gave me this for Christmas a year ago. First off the company will not fix anything with out a receipt. Second of all, they take FOREVER to reply to any complaint. My new problem... I'm not even going to contact them. I'm just going to save up for a kindle Fire and throw this one out. All I use it for us reading, so you'd think any simple tablet would suffice. Lesson learned.
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on February 14, 2014
Purchased tablet back in July 2013,continued to use tablet until it was brought to my attention that a pink line through it_went through a round around to contact company to return tablet-spoke w customer service they informed me that a new tablet would be sent back to me, what storytellers .received a refurbished tablet'2 USB chargers and no owners manual or case. To date several phone calls have been made to register my said new tablet', to date awaiting for respoce. Iwill never purchase another product from this company.I have also complained to HSN as they were the one sel ling next book.
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on November 23, 2013
I bought this for my grandson and this is a piece of junk!!!! I have a kindle and this no where compares to it!!! If your going to spend your hard earned money let it be on a Kindle!!
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on August 11, 2013
This is awesome for web surfing and checking email. It also is great for keeping up with friends and family on facebook and twitter.
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on February 22, 2013
I purchase to tablets as gifts, the person had opened the gift and the product was red, would not take the charge. I immediatley emailed the co. and they told me i would have to contact manufacturer there was nothing they could do, i did that and they pretty much gave me the run around as well..... i was waiting for email info on how to return product and i have yet to recieve. I re-contacted this co. which i purchased the products from basically told me it is past 30 days and there is nothing i can do.....SO SAVE YOUR MONEY this company does not care about customer service nor whether they sell you a bad product. I would definely NOT reccommend this co for your purchase.....
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