Customer Reviews

1-Step RoboPDF 3

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This is the worst software package I've ever purchased, bar none. Check out the support sections of their web site to understand why I am saying that. Not only does it not work, it locks up Word and the entire PC until you reboot. Need proof? Check out their web site. You'll wait 4-6 weeks for a refund. Remember, you were warned.

I purchased this product in February 2004 and it was discontinued in August 2004. The product is not compatible with Windows XP Service Pack 2. Now that I have upgraded Windows, I can no longer use the product and the manufacturer will not support it.

There's not much in the way of helpful on-screen cues while RoboPDF is processing--it did indeed appear to lock up my PC, but it was just being very slow.

But after waiting for the output, I discovered that RoboPDF did not convert the great majority of the cross-references in my Word document to hyperlinks. And, to complete the picture, the hyperlinks that were created ALL deliver the user to the wrong page! I can't deliver a file in that condition.

It is absoulutely astounding that a "name" company like Macromedia would consider releasing a product when it can't perform the most basic functions. They offer NO phone support for this product; all they offer is an online forum which they don't post to--the forum is just filled with unanswered questions and problems from other users.