"...a magnificent achievement to get 14 practitioners to write 14 solid pieces about their art." - Association of Commonwealth Universities Bulletin of Current Documentation "Leads us to take stock of what we are about and where we have come from. It encourages us to lift our eyes from our areas of specialism and see the totality of the challenge of managing our extraordinary institutions." - Perspectives "I do not know of any other book, written by practitioners, that presents such a complete, easy-to-read and stimulating overview of the administrative side of our enterprise." - Tertiary Education and Management "...a useful contemporary overview of managing support services in British higher education." - Studies in Higher Education "The Davids Warner and Palfreyman have assembled a wide gathering of working university administrative practitioners who inturn bring a galaxy of wisdom and advice in this much needed handbookon university management." - Higher Education Review
About the Author
David Warner is a Professor and Pro-Vice-Chancellor at the University of Central England in Birmingham having previously worked at the Universities of East Anglia and Warwick. He has published extensively on many aspects of higher education management, and his previous Open University Press books are Managing Educational Property, The Income Generation Handbook and Human Resource Management in Higher and Further Education. He is the editor of the journal International Education. David Palfreyman is the Bursar and a Fellow of New College, Oxford, having previously worked at the Universities of Warwick and Liverpool. He regularly publishes articles on higher education management, and is especially interested in the management of change within higher education, and in the interface between collegiality and managerialism.