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Elago headphones NOT compatible with iPhone 4
on September 13, 2010
I'm updating my rating from 2 to 3 due to great customer support. When I contacted seller to explain the situation, and that I wanted shipping costs credited as well, they told me I'd be fully credited and need not actually send the headphones back.
So since I still had the headphones, I recently had the idea of trying my old recessed headphone jack adapter (Belkin, needed for my original 2G--again, thanks, Apple) and... with use of that, the headphones actually work for making phone calls. Isn't perfect, and the inline on/off button doesn't work, but generally is fine. For now, anyway, I'm happy that I can use a single set of headphones to move seamlessly from podcast to phone call.
Even though it was advertised as such, I checked with the seller before ordering to ensure the E5 headphones were compatible with the iPhone 4 when making phone calls, as another 3rd-party product I had (NuForce) was not. They assured me all Elago headphones were compatible, but alas, the person on the other end can hear only every 5th word or so. There's this odd, repetitive, very loud static that overwhelms other sounds. You can also hear the static in general music/non-mic mode, but it's very faint.
I don't know what Apple did to screw up others' headphones that have microphones (that's what seems to be the issue) and I feel bad for these manufactures, but still, if you're going to claim your product is compatible, make sure it's compatible! I'm tired of this ordering & returning game. And I'm not about to order Apple's $80 version, which presumably is fully compatible with the iPhone 4. Interesting how Apple Support and Genius Bar are silent on the issue. Is it just me who needs a noise-cancelling or -reducing audio option that lets me move seamlessly to a phone call? If anyone knows of something, please let me know.