Complete Idiot's Guide to Dealing with Difficult Employees (Paperback)

~ (Author) "Let's do a little head count..." (more)
Key Phrases: nutty boss, reality check principle, venomous people, The Least You Need, Them Instead, Getting Less (more...)

Product Details

• Paperback: 1 pages
• Publisher: Alpha 2000-05-23 (2000)
• ISBN-10: 0028633709
• ISBN-13: 978-0028633701
• Product Dimensions: 9.1 x 7.4 x 0.9 inches
• Shipping Weight: 1.3 pounds
• Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
• Amazon.com Sales Rank: #254,933 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

14 of 16 people found the following review helpful:

5.0 out of 5 stars Good ... but for a different reason, August 17, 2005

By	J. Alec West (Portland, Oregon) - See all my reviews (REAL NAME)

I have been a manager in three employment situations and have taken motivational training before. But when I first read this book, I was an employee. As a manager, I'd always thought (and still do) that the best way to deal with a difficult employee was to discover the roots of his/her difficulty ... and then, try to put that difficulty in perspective with his/her responsibilities as an employee. After that, it was simply of a matter of letting the employee decide what to do ... and taking whatever appropriate action was necessary based on that response.

However, I've always been extremely skeptical of books (and seminars) that attempt to encourage managers and/or supervisors to practice amateur psychology ... to use "techniques" (instead of common sense and mutual respect) to get a desired behavior. This is why I encourage ALL EMPLOYEES to read this book ... especially part 4 which suggests that managers (not employees) might be their own worst problem. This book is especially relevant to employees of larger firms that can afford to send their managers and supervisors to these types of seminars and workshops. By knowing the techniques superiors use to play "mind games" with you, employees are better prepared to defend themselves against a superior who, for want of a better phrase, is "out to lunch" in the managerial skills department.

Personal empowerment is important to your superiors. It should be no less important to you. BUY and READ THIS BOOK!

4 of 4 people found the following review helpful:

5.0 out of 5 stars very practical and helpful, June 26, 2006

By	Robert W. Smith "Robert Smith, Ph.D." (Virginia, USA) - See all my reviews (TOP 1000 REVIEWER)    (REAL NAME)

i first purchased this book when having difficulty with a co-worker. i've since used this book as a small business owner and even, on occasion, when i've consulted with someone dealing with difficult employment situations. it's important that we all get along and work effectively. when we're not, we need to all work together to address the issue. these idiot's guides are great. they don't include a lot of research or theory but they do provide very helpful tools for diagnosing problems and dealing with them. this is an easy to read format, written well, and it has absolutely been worth the price. i would, by no means, say that this is the definitive work in the field. it is an excellent practical book that's well worth the price or more.

12 of 16 people found the following review helpful:

5.0 out of 5 stars The Complete Idiot's Guide to Dealing with Difficult Employe, August 14, 2001

By A Customer

Excellent practical advice on how to recognize and manage unsatisfactory behavior and difficult employees, to include when to pick your battles. This is the first resource that has addressed how to know you are in a no-win situation and what other measures can be taken.