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Influence: The Psychology of Persuasion (Collins Business Essentials) (Paperback)

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Key Phrases: scarce cookies, luncheon technique, compliance practitioners, Bad Cop, New York, Good Cop (more...)
4.6 out of 5 stars  See all reviews (313 customer reviews)

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Editorial Reviews

Amazon.com Review

Arguably the best book ever on what is increasingly becoming the science of persuasion. Whether you're a mere consumer or someone weaving the web of persuasion to urge others to buy or vote for your product, this is an essential book for understanding the psychological foundations of marketing. Recommended. --This text refers to an out of print or unavailable edition of this title.


Review

Influence is a joy to read. Cialdini deserves a pat on the back for breaking the mold. -- Contemporary Psychology

The materials in Cialdini's Influence is a proverbial gold mine. -- Journal of Social and Clinical Psychology --This text refers to an out of print or unavailable edition of this title.

Product Details

  • Paperback: 336 pages
  • Publisher: Harper Paperbacks; Revised edition (December 26, 2006)
  • Language: English
  • ISBN-10: 006124189X
  • ISBN-13: 978-0061241895
  • Product Dimensions: 7.8 x 5.3 x 0.9 inches
  • Shipping Weight: 9.6 ounces (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (313 customer reviews)
  • Amazon.com Sales Rank: #333 in Books (See Bestsellers in Books)

    Popular in these categories: (What's this?)

    #1 in  Books > Business & Investing > Marketing & Sales > Consumer Behavior
    #3 in  Books > Health, Mind & Body > Psychology & Counseling > Applied Psychology
    #4 in  Books > Health, Mind & Body > Self-Help > Success

More About the Author

Robert B. Cialdini
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Influence: The Psychology of Persuasion (Collins Business Essentials)
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Influence: The Psychology of Persuasion (Collins Business Essentials) 4.6 out of 5 stars (313)
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Influence: Science and Practice (5th Edition)
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Influence: Science and Practice (5th Edition) 4.7 out of 5 stars (139)
$16.32
What Every BODY is Saying: An Ex-FBI Agent's Guide to Speed-Reading People
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What Every BODY is Saying: An Ex-FBI Agent's Guide to Speed-Reading People 4.5 out of 5 stars (62)
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4.6 out of 5 stars (313 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
445 of 456 people found the following review helpful:
5.0 out of 5 stars A Superb Text About Influence, January 25, 2003
As I sit here and write, I wonder why I did not draft this review long before now. I read Cialdini's book about five years ago and have been hooked ever since. It is simply a superb book about influence.

Cialdini believes that influence is a science. This idea attracted me. As a rhetorician, I have always thought of persuasion as more of an art. Cialdini, however, makes a first-rate case for the science point of view. But maybe most importantly, he makes his case in a well-written, intelligent, and entertaining manner. Not only is this an important book to read, it is a fun book to read too.

He introduces you to six principles of ethical persuasion: reciprocity, scarcity, liking, authority, social proof, and commitment/consistency. A chapter is devoted to each and you quickly see why Cialdini looks at influence as a science. Each principle is backed by social scientific testing and restesting. Each chapter is also filled with interesting examples that help you see how each principle can be applied. By the end of the book, I had little doubt that these are six important dimensions of human interaction.

I highly recommend this book to all professionals. It does not matter if you are a manager, sales person, pastor, or non-profit volunteer. The ideas in this book, once applied, will make it easier for you to accomplish your goals. In a video featuring the author, Professor Cialdini even goes so far as to promise that these principles can help you influence the most resistant of all audiences--your children.

With a claim like that, who wouldn't be intrigued?

My advice is to read this sooner rather than later. You will be quite glad you did.

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220 of 235 people found the following review helpful:
5.0 out of 5 stars Required Reading for the Intelligent Consumer, May 8, 2000
The human mind is a wonderful thing, capable of the most wonderful thought processes and ideas. Yet the brain is on automatic pilot for most situations. That allows the conscious mind to really focus. The drawback is that some people will use our conscious inattention to sneak one by us, like a fastball pitch to a hitter looking for a change-up.

Influence, the book, is very useful in this regard, because it uses interesting examples to help us be aware of our own tendency to let automatic pilot thinking take over.

Since I first read this book many years ago, I have been watching to see if the circumstances I see support or invalidate Professor Cialdini's points. By a margin of about 9 to 1, Cialdini wins.

Given that we are easily manipulated by our desire to be and to appear to be consistent with our past actions and statements, swayed by what the crowd is doing, and various other mechanisms, the only way we can be armed against unscrupulous marketing is to be as aware of these factors are the marketers are.

At the same time, I appreciated how the book explores the ethics of when and how much to apply these principles. Without this discussion, the book would come off like Machiavelli's, The Prince, for marketing organizations. That would have been a shame. By dealing with the ethics, Professor Cialdini creates the opportunity to educate us intellectually and morally. Well done!

I have read literally dozens of books about marketing and selling, and I find this one to be the most helpful in thinking about how influence actually works. Even if you will never work in marketing, you will benefit from reading this book in order to better focus your purchases and actions where they fit your needs rather than someone else's.

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141 of 150 people found the following review helpful:
5.0 out of 5 stars Deep AND readable; I'm persuaded!, January 2, 2003
By Max More "Max More" (Austin, TX USA) - See all my reviews
(REAL NAME)   
Most books of applied psychology fall prey to one of two weaknesses: Either they lack scientific content (or over-simplify) or they present solid information in an academic manner that readers find difficult to absorb and apply. Robert Cialdini's book stands out brilliantly from these books. Combining wide and deep scientific scholarship with an engaging, lucid, and personal style, Influence may be the single best work on the topic. The intent of the book is to show how we can understand and defend against pervasive non-rational influences on our decision-making. Of course the same principles could be applied to market products or influence colleagues and rivals either in place of or in addition to genuine reasons. One sign of the range of the book is the fact that Cialdini doesn't get to the famous Milgram experiment on "Obedience to Authority" until p.208. The book concentrates on several factors that evolution and culture have drilled into us to produce compliance for good reasons, but which can be abused by "compliance professionals": reciprocation, commitment and consistency, social proof, liking, authority, and scarcity. Any reader will find the research results stunning and frightening. Fortunately, Cialdini concludes each compelling chapter with hints on "How to say no". No matter how intelligent you are, you have undoubtedly fallen for many of these techniques used deliberately or accidentally. How many poor business investment decisions, product purchases, or strategic moves have been influenced by non-rational factors? You have to read this book. Why? Because I've done you a favor with this review and you owe it to me; you can't say you're a rational person if you don't; everyone else is reading it; I'm attractive, friendly, well-dressed, similar to you, and you like me; I'm an psychology expert and I recommend it; and you need to buy it now before all copies are sold!
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Most Recent Customer Reviews

5.0 out of 5 stars Very influential
This book may not help you sell ice to an Eskimo but it will certainly help you identify people who are
Published 18 days ago by R. Naidu

5.0 out of 5 stars Cialdini is to Influence what Einstein is to physics
Cialdini is known in the academic as the Einstein of Influence, well at least his research into influence. Read more
Published 19 days ago by Robert R. Rowntree

4.0 out of 5 stars Eric Fechter Review of Influence: The Psychology of Persuasion

Influence: The Psychology of Persuasion, by Robert B. Cialdini, explores how and why people can be influenced by others. Read more
Published 1 month ago by John Fechter

5.0 out of 5 stars Extremely useful and interesting.
Summarizes some very widely known (and other lesser known) psychological experiments on human behavior and influence in an easy-to-understand format that forces you to realize why... Read more
Published 1 month ago by C Winger

2.0 out of 5 stars Influence: The Psychology Of Persuasion
Good information, but written in a style that fails to
cut to the chase when the author give examples of basic
concepts.
Published 1 month ago by Michael Kelly

5.0 out of 5 stars The applications of this book are limitless
We purchased this book with the intent of customizing a program administered by a non-profit, of which we are a part. Read more
Published 2 months ago by Carolyn B. Queen

4.0 out of 5 stars A very good book fit to be read by anyone.
I thoroughly enjoyed this book. I really appreciate the fact that Cialdini begins with explaining what influence and persuasion really are: exploitation of instinct (he calls it... Read more
Published 2 months ago by Warren R. Grayson

4.0 out of 5 stars An excellent book on behaviour
I really enjoyed this book, it has some eye-opening concepts regarding human behavior that I wasn't fully aware of before. Read more
Published 3 months ago by William D. Hart

5.0 out of 5 stars Great book on the psychology of persuasion
I thoroughly enjoyed this book. It is the best book I have read on the subject. It is all about the psychology of persuasion. Read more
Published 3 months ago by Mariusz Skonieczny

5.0 out of 5 stars An inside view of how we all tick
Although this is not a new book, its insights remain as true today as ever. Robert Cialdini dissects the way people are convinced to do things, and presents them in a... Read more
Published 4 months ago by James Beswick

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