Juran's Quality Control Handbook [Hardcover]

J.M. Juran (Author), Frank M. Gryna (Editor)

Editorial Reviews

Product Description

Since the publication of the third edition in 1974, the entire field of quality control has undergone radical change due to intensified competition and expanded government regulation. This updated fourth edition of Juran's classic guide offers the know-how you need today-and in the years ahead-to keep quality growing without increasing costs, Quality and income-quality improvement-quality costs-computerization-quality programs-marketing-Juran advises you on these issues and many more to improve quality companywide in the 1990s-from the executive suite to the factory floor.

Product Details

• Hardcover: 1774 pages
• Publisher: Mcgraw-Hill (Tx); 4th edition (August 1988)
• Language: English
• ISBN-10: 0070331766
• ISBN-13: 978-0070331761
• Product Dimensions: 9.3 x 6.4 x 2.9 inches
• Shipping Weight: 4.8 pounds
• Average Customer Review: 5.0 out of 5 stars  See all reviews (5 customer reviews)
• Amazon Bestsellers Rank: #132,336 in Books (See Top 100 in Books)

  #59 in

  Books > Business & Investing > Management & Leadership > Total Quality Management

Customer Reviews

Most Helpful Customer Reviews

13 of 13 people found the following review helpful:

5.0 out of 5 stars An outstanding reference handbook on quality!, January 10, 1996

By A Customer

This review is from: Juran's Quality Control Handbook (Hardcover)

I frequently use Juran and Gryna's Quality Control Handbook as a reference for my work and writing. It is a comprehensive reference for many issues in quality management, quality control, and statisitical process control. There are excellent discussions of quality as "fitness for use," and the true costs of poor quality. If you plan to take any of the American Society for Quality Control's certification examinations, this is a good reference. I used it for the Quality Engineering, Reliability Engineering, Quality Management, and Quality Auditing exams, and it served me well in each case. -William A. Levinson

10 of 10 people found the following review helpful:

5.0 out of 5 stars This is the best reference for the ASQC certification exams., April 4, 1997

By A Customer

This review is from: Juran's Quality Control Handbook (Hardcover)

Planning on taking the ASQC certification exams? Need to bring the least amoutns of reference materials? This handbook and the primer are all you need

7 of 7 people found the following review helpful:

5.0 out of 5 stars Classic Reference Book for Quality Engineers, June 5, 2006

By	Elijah Chingosho "Dr Elijah Chingosho" (Nairobi, Kenya) - See all my reviews (TOP 1000 REVIEWER)    (REAL NAME)

This review is from: Quality Control Handbook (Hardcover)

Quality Control Handbook is classic reference book for quality engineers, first released in 1951. Among the quality management ideas and concepts for which Juran is well known include top management involvement, the Pareto principle, the need for widespread training in quality, the definition of quality as fitness for use, the project-by-project approach to quality improvement.

Joseph Juran's belief that "quality does not happen by accident" gave rise to the quality trilogy namely Quality Planning, Quality Improvement and Quality Control. The elements of the quality trilogy can be summarised as follows:

Quality Planning
* Identify who are the customers.
* Determine the needs of those customers.
* Translate those needs into our language.
* Develop a product that can respond to those needs.
* Optimise the product features so as to meet our needs and customer needs.

Quality Improvement
* Develop a process which is able to produce the product.
* Optimise the process.

Quality Control
* Prove that the process can produce the product under operating conditions with minimal inspection.
* Transfer the process to Operations.

Juran revolutionized the Japanese philosophy on quality management significantly helped shape their economy into the industrial leader it is today.

This is an excellent book that is highly recommended for those involved in quality control and management.