Quality Planning and Analysis: From Product Development through Use (Hardcover)

by Frank M. Gryna (Author) "Two dramatic examples illustrate how quality has an impact on both sales revenue and costs..." (more)
Key Phrases: operational quality planning, positive quality culture, current quality activities, New York, Juran Institute, Quality Press (more...)

Editorial Reviews

Product Description
This classic book has always been relied upon for its readable and not overly technical treatment of the subject matter. The book is one of the most trusted resources for comprehensive coverage of quality control principles and techniques. It provides a systems view of quality by integrating the managerial, statistical, technological, and behavioral concepts to all areas contributing to quality. Earlier editions were co-authored by J. M. Juran, Chairman Emeritus of the renowned Juran Institute.

Product Details

• Hardcover: 752 pages
• Publisher: McGraw-Hill Science/Engineering/Math; 4 edition (November 2, 2000)
• Language: English
• ISBN-10: 0070393680
• ISBN-13: 978-0070393684
• Product Dimensions: 9.4 x 7.6 x 1.3 inches
• Shipping Weight: 2.7 pounds
• Average Customer Review: 4.8 out of 5 stars See all reviews (4 customer reviews)
• Amazon.com Sales Rank: #666,458 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

7 of 7 people found the following review helpful:

4.0 out of 5 stars Good all around Quality Engineering handbook., August 16, 1999

By A Customer

This review is from: Quality Planning and Analysis: From Product Development Through Use (Mcgraw-Hill Series in Industrial Engineering and Management Science) (Hardcover)

This book presents most aspects of Quality Engineering in an easy to understand format. Includes many Quality Engineering examples. Highly informative, a must for the CQE exam.

8 of 11 people found the following review helpful:

5.0 out of 5 stars Practical Methods for Administering Quality Systems, June 11, 2000

By	Brad L Myers (Jackson, MI) - See all my reviews

This review is from: Quality Planning and Analysis: From Product Development Through Use (Mcgraw-Hill Series in Industrial Engineering and Management Science) (Hardcover)

20 years before anyone in the US heard of ISO 9000, Juran proposed the same ideas. He described comprehensive, documented quality management systems that were backed up by performance metrics and quality audits. Juran also pioneered quality circles and teams long before these ideas became cliche.

I find Juran immensely useful in my quality practice. This book remains one the standard works that I keep going back to. Juran's concepts are much more "applied" than "theoretical". Deming's works seem so distant, and esoteric. Juran has been there, done that. And, his methods work!

5.0 out of 5 stars a really good book on a subject that can be boring, February 20, 2006

By	E. de Feo - See all my reviews (REAL NAME)

Because of work, I have had to read a lot of books on this topic... most of them are dry-textbook reads that you have to slog through. This one was well written - the text was easy to read - the diagrams and examples were interesting, and I found myself gaining new insights because I was actually reading the text instead of skimming it. Mr. Gryna clearly has the years of experience needed to write this kind of book, but he also has the teaching style of one of your favorite teachers.