The Six Sigma Basic Training Kit: Implementing Juran's 6-Step Quality Improvement Process And Six Sigma Tools (Hardcover)

by The Juran Institute (Author) "Six Sigma is a management strategy that maximizes customer satisfaction and minimizes the defects that create customer dissatisfaction..." (more)
Key Phrases: customize this overhead, breakthrough improvement team, breakthrough improvement process, Six Sigma, Instructions Have, Instructions Give (more...)

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Product Description

Includes everything a Six Sigma facilitator needs to lead Six Sigma training

The Six Sigma Basic Training Kit, complete with facilitator notes, learning exercises, case studies, and more, is a series of training modules for any company that is implementing Six Sigma. It provides everything a trainer needs to take a quality improvement team through the Six Sigma process step by step, from appreciating quality to creating and executing a quality-improvement plan.

Classic, simple processes developed by the world-famous Juran Institute have been turned into easy training modules on how to:

• Identify business processes needing improvement
• Work as a team on the solution
• Track time and cost savings that result from the new process, and more

From the Back Cover

From the Juran Institute, A World Leader in Quality Management Research, Consulting, and Training

All the Instructional Materials You Need to Train A Project Improvement Team in the Basics of Six Sigma Quality

The Six Sigma Basic Training Kit contains a complete, six-step program for familiarizing your organization's quality improvement teams with Six Sigma, and refocusing your employees from "acceptance of the average" to the consistent pursuit and achievement of breakthrough performance. The training materials in the kit provide straightforward, in-depth coverage of the basic, non-statistical tools of Six Sigma including the core Six Sigma process called "DMAIC" (Define, Measure, Analyze, Improve, Control). The Kit's easy-to-follow Trainer's Guide and handy, reproducible participant materials make it easy to use for Six Sigma trainers, blackbelts, greenbelts, and team leaders who want to teach team members the basics.

The Trainer's Guide features:

• Facilitator instructions
• Transparencies
• Topics and prompts for discussion
• Reproducible readings on basic Six Sigma topics
• Essential points to address
• Questions and answers

Reproducible participant materials include:

• Individual and group participation exercises
• Quality improvementtools
• Clear diagrams
• Explanatory handouts
• Potential problems and pitfalls

The eleven independent modules in The Six Sigma Basic Training Kit will help spread Six Sigma expertise quickly around your organization, and empower your employees. In the hands of any willing facilitator, The Kit will give your employees the valuable, hands-on training they need to understand andimplement, the powerful Six Sigma process.

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• Hardcover: 300 pages
• Publisher: McGraw-Hill; 1 edition (November 8, 2001)
• Language: English
• ISBN-10: 0070653437
• ISBN-13: 978-0070653436
• Product Dimensions: 11.6 x 10.2 x 1.6 inches
• Shipping Weight: 2.8 pounds
• Average Customer Review:
   

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• Amazon.com Sales Rank: #1,094,866 in Books (See Bestsellers in Books)
  
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