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The Leadership Solution (Hardcover)

by Jim Shaffer (Author) "First they tell me one thing..." (more)
Key Phrases: employee communication function, formal communication media, five information categories, Ingram Micro, Mayo Clinic, Jack Stack (more...)
5.0 out of 5 stars  (6 customer reviews)

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› 5 used & new available from $34.34

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Editorial Reviews
Council of Communiction Management Communicator
Jim Shaffer's The Leadership Solution is about communication leadership. It may be the only book on business communication that your CEO will actually read.

Product Description

Everyone communicates, problem is, most don't have the necessary skills to communicate effectively. The Leadership Solution offers six steps for developing better leadership communication skills to improve performance. Using lively anecdotes and real-world examples, Jim Shaffer provides firsthand accounts of how Towers Perrin has helped dozens of Fortune 500 companies to fully engage their employees, and consistently keep the company's strategies and goals in mind.

Far from a gimmick or method du jour, The Leadership Solution is a complete program designed to focus employees on achieving valuable, measurable business results. It features:

  • Twenty ways to connect people to strategy now.
  • Three communication sources that most influence action.
  • Nine guidelines for negotiating through a merger or acquisition.


See all Editorial Reviews
Product Details
  • Hardcover: 307 pages
  • Publisher: McGraw-Hill; 1 edition (April 20, 2000)
  • Language: English
  • ISBN-10: 0070790639
  • ISBN-13: 978-0070790636
  • Product Dimensions: 9.2 x 3.2 x 1.5 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 5.0 out of 5 stars  (6 customer reviews)
  • Amazon.com Sales Rank: #382,923 in Books (See Bestsellers in Books)
    (Publishers and authors: Improve Your Sales)

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Inside This Book (learn more)
First Sentence:
First they tell me one thing. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
employee communication function, formal communication media, five information categories, u