Buy this book with What Is Six Sigma? by Pete Pande today!

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The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams by Peter S. Pande  (13)  $23.07

The Six Sigma Handbook: The Complete Guide for Greenbelts, Blackbelts, and Managers at All Levels, Revised and Expanded Edition by Thomas Pyzdek  (26)  $56.67

The Toyota Way by Jeffrey Liker  (81)  $18.45

Six Sigma for Dummies by Craig Gygi  (20)  $14.95

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed by Michael L. George  (23)  $10.17

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Amazon.com
Six Sigma is a data-driven management system with near-perfect-performance objectives that has been employed to acclaim at leading corporations like General Electric. Its name is derived from the eye-catching statistical target of operating with no more than 3.4 defects per one million chances, but Peter Pande, Robert Neuman, and Roland Cavanagh--associates in a firm providing Six Sigma implementation, training, and management services--contend its principles can be applied in businesses of all types to routinely reduce costs, improve productivity, increase market share, and achieve other positive results. The Six Sigma Way is their comprehensive self-help guide to adapting and using the system under various conditions. Its first two parts cover fundamentals and provide specific suggestions for aligning the process with individual needs and goals. (These include sections on balancing potential costs and benefits, clarifying objectives, and defining time frames.) The final part, which accounts for more than half the book, focuses on implementation through a detailed yet flexible five-step "road map" tied to a company's core processes, key customers, current performance, "high-potential improvement opportunities," and future practices. While the procedure is quite complex, diligent managers should be able to bring at least basic components to their organization with the tools and techniques provided. --Howard Rothman

Review
Toronto Globe & Mail : The Six Sigma Way is the second book this year looking at the hot new quality initiative.

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First Sentence:
THE MOST CHALLENGING question confronting business leaders and managers in the new millennium is not "How do we succeed?" Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
piloting strategy, detailed process map, defective deliveries, defining customer requirements, defect opportunities, process management approach, defect opportunity, potential problem analysis, delivery defects, ongoing measures, bad deliveries, defect measures, process improvement projects, project rationale, redesign team, process owner Key Phrases - Capitalized Phrases (CAPs): (learn more)
Six Sigma, Voice of the Customer, Black Belts, Project Charter, Problem Statement, Goal Statement,