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Product Description

How to speed up business processes, improve quality, and cut costs in any industry

In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.

Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by:

• Eliminating wasted time and resources
• Building quality into workplace systems
• Finding low-cost but reliable alternatives to expensive new technology
• Producing in small quantities
• Turning every employee into a qualitycontrol inspector

From the Publisher
Winner of the Institute for Industrial Engineer’s Book-of-the-Year award and the Shingo Prize for Manufacturing Excellence

See all Editorial Reviews

First Sentence:
Toyota first caught the world's attention in the 1980s, when it became clear that there was something special about Japanese quality and efficiency. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
genchi genbutsu, using operational excellence, lean learning enterprise, core value stream, level out the workload, kaizen workshop, andon system, quality right the first time, mass production thinking, leveled schedule, lean leaders, use visual control, lean transformation, future state vision, lean tools, continuous process flow, parts distribution center, current state map, future state map, takt time, product development system, value stream map, standardized work, stream mapping, label plates Key Phrases - Capitalized Phrases (CAPs): (learn more)
Toyota Production System, North America, Toyota Technical Center, Taiichi Ohno, General Motors,