The Six Sigma Black Belt Handbook (Six SIGMA Operational Methods) (Hardcover)

by Thomas McCarty (Author), Lorraine Daniels (Author), Michael Bremer (Author), Praveen Gupta (Author) "Six Sigma has been labeled as a metric, a methodology, and now, a management system..." (more)
Key Phrases: Black Belt, Motorola University, Green Belts (more...)

Editorial Reviews

Product Description
A new series that takes Six Sigma to the next level

The Six Sigma Operational Methods Series goes beyond simply explaining Six Sigma basics to interested managers, these are hard-core working tools of statistical methods, quantitative and intense, aimed at mathematically sophisticated Six Sigma practitioners unwilling to settle for anything less than peak performance in manufacturing and services.

The authors show how to integrate research and development, manufacturing, human resources, finance, marketing, quality, and customer service with corporate vision, mission, and key strategies.

From the Author
Tom McCarty is the Director of Consulting Services for Motorola University. Tom and the Consulting Services team are dedicated to improving the business performance of Motorola's suppliers, channel partners, customers and business alliances through the full implementation of Six Sigma Business Improvement Campaigns. For the past five years, Tom has worked with numerous executive teams to help them formulate strategic plans, Balanced Scorecards, and focused Six Sigma implementation plans. Tom is trained as a Six Sigma Black Belt, has 26 years of Motorola management experience, and has successfully led Six Sigma implementations for a variety of clients, across a variety of industries. Tom is a contributing author to The Corporate University Handbook and a Co-author of The New Six Sigma.

Lorraine Daniels is a Master Black Belt working as a Six Sigma Senior Consultant and Master Instructor worldwide for Motorola University. She is a doctoral candidate in Industrial Engineering at Arizona State University. She lives in Tempe, Arizona.

Michael Bremer is the President of the Cumberland Group, a consulting firm that specializes in process and business performance improvement. A certified Six Sigma Black Belt from Motorola, he lives in Hinsdale, Illinois.

Praveen Gupta is a PE, Master Black Belt, and ASQ Fellow. Praveen, who was there at time and place of the birth of Six Sigma, has taught Six Sigma at Motorola University for over ten years. His first Six Sigma project was completed in 1988. He lives in Schaumburg, Illinois.

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Product Details

• Hardcover: 589 pages
• Publisher: McGraw-Hill Professional; 1 edition (November 19, 2004)
• Language: English
• ISBN-10: 0071443290
• ISBN-13: 978-0071443296
• Product Dimensions: 9.1 x 6.2 x 2.2 inches
• Shipping Weight: 2.2 pounds (View shipping rates and policies)
• Average Customer Review: 4.0 out of 5 stars See all reviews (4 customer reviews)
• Amazon.com Sales Rank: #628,632 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

5 of 5 people found the following review helpful:

3.0 out of 5 stars Decent reference, May 6, 2007

By	P. Taylor "PT" (Columbus, Ohio) - See all my reviews (REAL NAME)

Has anyone actually sent in the 2 dozen or so corrections to the publisher? The text is weak on analytics and not a 'stand alone' reference for the tougher certification exams (ASQ, Moresteam, etc).

Even so, it is one of the best commercial volumes out there - in terms of organization and potential benefit to the practitioner.

They should take a page off Juran's Quality Handbook, or other Engineering Handbooks (Perry's), on formatting and content development.

2 of 2 people found the following review helpful:

3.0 out of 5 stars It could be better, April 7, 2008

By	RCastro (Lisbon, Portugal) - See all my reviews (REAL NAME)

First: For a six sigma book, this book has too many spelling mistakes. It's incredible.

Second: As far as the DMAIC explanation, the book is very superficial. It could have been named :"Six sigma green belt handbook".

Third: The book gives a good overview about lean and kaizen projects.
Fourth: The book develops well enough the six sigma management system.

This book may complete some previous ideas bearing in mind that this won't be your six sigma first book.

5.0 out of 5 stars Excellent Product and Service, February 7, 2009

By	Nergis Soylemez - See all my reviews (REAL NAME)

Received the book in excellent condition within the delivery time provided by the seller. Thanks!