Troubleshooting, Maintaining, and Repairing Macs (Hardcover)

~ Ryan J. Faas (Author), Stuart M. Brown (Author), Kim B. Foglia (Author)

Editorial Reviews

Product Description

*Strong Mac audience - with growing sales of G4s, iMAcs, and iBooks, users need a comprehensive troubleshooting reference. *Competing books are out of date - ours will cover the latest models, including PowerBook and system revisions. *Follows successful format of the Bigelow TMR reference. *Comprehensive coverage --covers over 1000 Mac hardware symptoms and contains easy-to0use "symptoms-at-a-glance" section.

From the Back Cover

The Ultimate Troubleshooting Guide for Maximizing Your Mac¿s Performance

Identify, fix, and prevent Mac problems with this comprehensive and easy-to-use reference. Covering the latest Mac models - including G4s and iBooks - this complete guide will show you how to take control of your Mac when crisis hits. Highly organized and featuring a quick "Symptoms-at-a-Glance" section, you¿ll find troubleshooting solutions for a slew of familiar and not-so-familiar problems, including memory issues, power supply malfunctions, and virus symptoms. This essential guide addresses Internet protocols and wireless technology, attaching all types of peripheral devices, and gives practical advice for creating a trouble-free networking environment. Also included are detailed procedures for regular Mac maintenance, so you can keep any future problems to a minimum. Up-to-date, thorough, and practical--this is the ultimate troubleshooting guide for every Mac user.

Learn to:

* Enhance system performance
* Understand each Mac hardware and software component
* Connect and troubleshoot all types of peripherals including scanners, printers, CD-ROM and DVD drives -- and more
* Maintain your Mac regularly
* Recover from system disasters quickly and effectively
* Know what¿s wrong immediately by using the "Symptoms-at-a-Glance" section
* Minimize freezing, force quits, and system crashes
* Work with other platforms
* Plus, get a peek at Mac OS X

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Product Details

• Hardcover: 1186 pages
• Publisher: Osborne/McGraw-Hill (November 13, 2000)
• Language: English
• ISBN-10: 0072125950
• ISBN-13: 978-0072125955
• Product Dimensions: 9.6 x 7.7 x 2.6 inches
• Shipping Weight: 4.7 pounds (View shipping rates and policies)
• Average Customer Review: 4.0 out of 5 stars  See all reviews (3 customer reviews)
• Amazon.com Sales Rank: #1,736,614 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

15 of 15 people found the following review helpful:

5.0 out of 5 stars A good book with emphasis on detailed troubleshooting, January 19, 2001

By	"acarbajal" (Seattle, WA) - See all my reviews

I do Technical Support and also assist other departments with my company (ITS, QA, Customer Service, Engineering, etc.) and I assist these departments with troubleshooting both software and hardware. This has been a valuable resource for me in dealing with finding solutions along with very detailed explanations for issues that may occur when troubleshooting Macs. This book goes into further detail of these issues than any other book I have seen so far. I like the chapters that deal with IDE devices the most. I've been able to use this for many instances, and have not been let down. Highly recommended.

8 of 9 people found the following review helpful:

5.0 out of 5 stars Best Mac Book Ever!, May 2, 2001

By	Fred J Hafele (Little Falls, NJ United States) - See all my reviews

If you only buy one book in your lifetime for your Mac, make this book your choice. It is hands down the best book ever written to explain in clear detail, the workings of all G3 and G4 Macs. It is well written, well organized and contains a multitude of pictures of the particular hardware and components being described. This is a book you will keep for years as a handy reference. It is a bit pricey, but the money will be well spent.

5 of 8 people found the following review helpful:

2.0 out of 5 stars Not as helpful as I'd hoped, September 3, 2001

By	"johryn" (Winona, MN United States) - See all my reviews

I've been looking to update my outdated Mac troubleshooting books and thought this would be a good replacement. I was sadly disappointed. In the past few weeks several issues have come up none of which were covered in this book. In my opinion, if you're looking for a how-to-fix-it book, this is NOT it.