Microsoft Office Outlook 2003 QuickSteps (Paperback)

by Martin Matthews (Author), Kellen Diamanti (Author), Curt Simmons (Author) "When someone mentions Outlook, the first thought is generally the sending and receiving of e-mail..." (more)
Key Phrases: Full Name, Microsoft Exchange, Business Contact Manager (more...)

Editorial Reviews

Product Description
Brace youself, because here comes QuickSteps: The fast, easy, accessible information on Outlook 2003 in a full-color cookbook-style format. Provides answers to all of your How-do-I questions in a concise and meaningful way. Lengthwise page layout allows for easy page viewing. Useful tips and cautions are displayed in the margins so that they don't break the flow of the quick steps themselves.

From the Back Cover

We know a picture is worth a thousand words--so we went heavy on pictures and light on words in this easy-to-use guide. Color screenshots and brief instructions show you how to use all the powerful Outlook features in no time. Follow along and learn to handle e-mail, digitally sign messages, use Business Contact Manager, update your calendar, schedule appointments, use Outlook with PDAs, and so much more. Each chapter’s “How to” list and color-coded tabs make it easy to flip straight to the tasks you need to do. Get the book that gets you started using Outlook right away.

In Each Chapter:

• Shortcuts for accomplishing common tasks
• Helpful reminders or alternate ways of doing things
• Bonus information related to the topic being covered
• Errors and pitfalls to avoid
• Screenshots with callouts show and explain exactly what you’ll see on your computer screen while you’re doing a task

Marty Matthews has more than 40 years of computing experience and has written more than 60 books, including Windows XP QuickSteps, Windows XP: A Beginner’s Guide, FrontPage 2003: The Complete Reference, and Outlook 98 Made Easy. Kellen Diamanti has been explaining technical topics for 30 years. She has designed and developed hundreds of articles, user manuals, videos, and computer-based training modules for laypersons and professionals in Fortune 500 companies as well as public agencies and educational institutions. Curt Simmons is a technology author and trainer. The best-selling author of more than 40 computer and technology books including How to Do Everything with Windows XP, Curt most enjoys writing about Microsoft operating systems and products.

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Product Details

• Paperback: 224 pages
• Publisher: McGraw-Hill Osborne Media; 1 edition (March 1, 2004)
• Language: English
• ISBN-10: 0072232277
• ISBN-13: 978-0072232271
• Product Dimensions: 9.9 x 7.9 x 0.6 inches
• Shipping Weight: 1.3 pounds (View shipping rates and policies)
• Average Customer Review: 4.0 out of 5 stars See all reviews (4 customer reviews)
• Amazon.com Sales Rank: #338,386 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

7 of 8 people found the following review helpful:

5.0 out of 5 stars Finally common sense in tech!, December 3, 2004

By	R. M. Stevenson (Snohomish, WA USA) - See all my reviews (REAL NAME)

I am a real estate agent, looking for the best way to manage contacts. I have Outlook but didn't have a clue how to go about integrating everything without reading a 1000 page book. I thought about Act! but had very mixed reviews on it. So I searched for a book that would quickly get me up and running in Outlook, and therefore would quickly tell me if the software I already have is powerful enough to do the job I need yet easy enough to let me spend my time on my real job -- not learning more software. This book does both; and the quality of the paper and color made it a pleasure to read. I got my answer -- yes, Outlook can do the job quickly and easily, freeing my time to sell real estate.

11 of 14 people found the following review helpful:

5.0 out of 5 stars Great for my users, September 8, 2004

By	Thomas Sheldon "NetAdmin_writer" (Santa Barbara, CA United States) - See all my reviews (REAL NAME)

I manage a medium-sized network and support a large number of fairly savvy users. That is, most users know how to do their specific tasks very well and are willing to learn new things. But they are not willing to sit down with a book full of dense text. This is where the "Quick Steps" books come in handy. I keep a number of these books on hand and when a user requests assistance, I give them one of the books with the appropriate page bookmarked. Steps are outlined in full color with lots of pictures and pointers and tips. Additional information is set off in side boxes so users can learn more if they choose. What I have found is that once a user completes a task successfully, they get fairly excited about the experience and browse the book to learn more. The books really stimulate users to experiment with things they would not normally bother to learn. And that is where this book excels. It is a "browser." Users don't feel like they need to start at the beginning and read through to the end. I get lots of grumbles when I ask for the book back so I can pass it on to others.

This book is also great for new users. I tell them to spend a few hours working through the steps, which are easy to follow and can be done at a fairly fast pace. Most users think the full color layout is fun to work through. The down-side is that like any book, space is limited, especially with the fully-illustrated format, so you're obviously not going to find everything in these books, but I do feel they contain a good balance of material and are appropriate for corporate libraries.

Marty and I are fellow writers and that is how I learned about these books. I must say that it has helped my users enormously and relieved my support task. Hey, it's the 21st century. Anyone working in an office should know how to work with operating systems and common applications. Most people can do that if they have easily accessible references and refresher material like these books. Thanks to Marty for developing the "Quick Steps" concept and to McGraw-Hill for publishing this series.

3 of 4 people found the following review helpful:

4.0 out of 5 stars Microsoft Ofifce Outlook 2003 Quick Steps, July 5, 2005

By	Glitter Gulch Needlework (Las Vegas NV) - See all my reviews

Book is written in simple language and in an easy-to-follow format. Excellent diagrams. Very good instructional book for beginners and a good reference for those of us who need a refresher course in Outlook.