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Editorial Reviews
Review
"HCI professionals will repeat quotes with statistics, learn from case studies, and copy chapters for their managers. Thorough & thoughtful, practical & actionable-- readers will be able to put the ideas to work immediately!"
-Ben Shneiderman, University of Maryland
"Cost-Justifying Usability" delivers much more than the promise of its title. Each chapter is worth the price of admission! I found more useful ideas and creative thinking in this book than I've come across in one place in years. Moreover, the collection of articles goes far beyond what the book title might suggest: it not only offers the definitive treatment of determining ROI for usability, but also provides a complete overview of usability considerations for getting you there. From specific calculations to help you with extending the business case, to introducing ethnography into the product development process, Cost Justifying Usability offers a treasure of gems for every user-centered design professional."
-Dominick J. Dellino, Director of User Research and Testing, Washington Mutual
-Ben Shneiderman, University of Maryland
"Cost-Justifying Usability" delivers much more than the promise of its title. Each chapter is worth the price of admission! I found more useful ideas and creative thinking in this book than I've come across in one place in years. Moreover, the collection of articles goes far beyond what the book title might suggest: it not only offers the definitive treatment of determining ROI for usability, but also provides a complete overview of usability considerations for getting you there. From specific calculations to help you with extending the business case, to introducing ethnography into the product development process, Cost Justifying Usability offers a treasure of gems for every user-centered design professional."
-Dominick J. Dellino, Director of User Research and Testing, Washington Mutual
Book Description
Advice from the experts on how to justify time and money spent on usability!
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Inside This Book
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First Sentence:
Sometimes it is quoted as ". . . what a wicked Web we weave." Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
usability science, project usability engineer, loaded hourly wage, usability engineering program, user experience professionals, relevant benefit categories, anonymous case study data, synchronized surveys, usability engineering effort, usability engineering tasks, usability organization, remote usability testing, usability manager, usability engineering techniques, lifecycle tasks, total task time, usability work, justifying usability, usability bugs, marketing usability, usability support, actual task times, increased user productivity, product information site, usability services Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, United States, Usability Engineering Lifecycle, Academic Press, Screen Design Standards, Retrieved October, Accept Monthly Payment, Age of Empires, Conceptual Model Design, Retrieved December, San Francisco, Detailed User Interface Design, International Workshop, Morgan Kaufmann, John Wiley, Lawrence Erlbaum Associates, Fitts's Law, New Jersey, Bell-Mason Diagnostic, Contextual Task Analysis, Retrieved March, Recruitment Fees, Usability Professionals Association, Backhouse Press, Bill Mitchell New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Sometimes it is quoted as ". . . what a wicked Web we weave." Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
usability science, project usability engineer, loaded hourly wage, usability engineering program, user experience professionals, relevant benefit categories, anonymous case study data, synchronized surveys, usability engineering effort, usability engineering tasks, usability organization, remote usability testing, usability manager, usability engineering techniques, lifecycle tasks, total task time, usability work, justifying usability, usability bugs, marketing usability, usability support, actual task times, increased user productivity, product information site, usability services Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, United States, Usability Engineering Lifecycle, Academic Press, Screen Design Standards, Retrieved October, Accept Monthly Payment, Age of Empires, Conceptual Model Design, Retrieved December, San Francisco, Detailed User Interface Design, International Workshop, Morgan Kaufmann, John Wiley, Lawrence Erlbaum Associates, Fitts's Law, New Jersey, Bell-Mason Diagnostic, Contextual Task Analysis, Retrieved March, Recruitment Fees, Usability Professionals Association, Backhouse Press, Bill Mitchell New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Books on Related Topics
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71% buy the item featured on this page: Cost-Justifying Usability, Second Edition: An Update for the Internet Age, Second Edition (Interactive Technologies)$56.90 |
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