Operations Management and CD-ROM Package (6th Edition) (Hardcover)

by Lee J. Krajewski (Author)

Editorial Reviews

Product Description
For the introductory Operations Management course, at both the undergraduate and graduate level. This classic text blends the latest in strategic issues with proven analytic techniques. This text has always offered a wealth of interesting examples to engage students and bring Operations Management to life. This sixth addition adds an increased emphasis on processes, to provide linkage between operational issues, as well as new problem-solving software and a website with innovative internet resources.

From the Back Cover
This highly respected book presents strategic and managerial issues in order to emphasize that the decisions made by operations managers should be consistent with a corporate strategy shared by managers in all functional areas. It presents the operations tools and techniques for solving problems in the context of achieving a firm's overall goals and strategies, and provides a balanced treatment of manufacturing and services throughout. The book blends the latest in strategic issues with proven analytic techniques, and offers a wealth of interesting examples to engage readers and bring Operations Management to life. This sixth addition adds an increased emphasis on processes, to provide linkage between operational issues, as well as new problem-solving software and a website with innovative Internet resources. Other coverage includes operations as a competitive weapon, operations strategy, managing technology, total quality management, statistical process control, capacity, location, layout, supply-chain management, forecasting, inventory management, aggregate planning, resource planning, lean systems, and scheduling. For operations managers in a variety of fields. --This text refers to an out of print or unavailable edition of this title.

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Product Details

• Hardcover
• Publisher: Prentice Hall; 6 edition (July 15, 2002)
• Language: English
• ISBN-10: 0131396102
• ISBN-13: 978-0131396104
• Product Dimensions: 10.4 x 8.2 x 1.5 inches
• Shipping Weight: 4 pounds
• Average Customer Review: 3.7 out of 5 stars See all reviews (17 customer reviews)
• Amazon.com Sales Rank: #1,378,885 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

33 of 34 people found the following review helpful:

5.0 out of 5 stars Operations Management needs better BusinessProcess Knowledge, November 23, 1999

By	Dr. Kasumu O. Salawu (Maplewood, New Jersey USA) - See all my reviews (REAL NAME)

This review is from: Operations Management: Strategy and Analysis (Hardcover)

I believe a textbook is best reviewed by an instructor who has taught from it. At the University of Alabama in Birmingham, where I served as an adjunct professor in the fall of 1999, my MBA students and I dissected this book, cover-to-cover. It was a rewarding odyssey. As the subtitle suggests, the authors made every attempt to relate managerial decisions on operations to an organization's strategic pursuits. In this fifth edition of their text, the concept of processes was used not only to integrate service organizations' procedures into traditional manufacturing themes but also to draw attention to the growing use of processes and flows as the bases for reinventing adaptable organizations. This lays a good foundation for understanding the sort of efforts at the Center for Coordination Sciences at MIT where the Process Handbook, explicating interdependencies, has just been licensed to the Phios Corporation.

With a surge in the use of Enterprise Resource Planning software such as SAP, the treatment of Materials Requirements Planning and the introduction of a new chapter on Supply Chain Management are very timely. The future belongs to web-based transaction processing with forward and backward linkages to customers and suppliers respectively.

The authors resourcefully illustrated their topics with actual Managerial Practices and Internet Activities. We analyzed every one of the nineteen Case Studies but sidestepped the Experiential Learning projects only because we did not have enough time. Though we never found the Student CD Version of the text, the OM5 software on-line was quite useful even to analytically challenged students.

As the instructor, I appreciated the copious teaching aids that accompany the book. The Instructor's Manual was used with appropriate course outlines from other universities available on the web to fashion a course syllabus aimed at the diverse capabilities of the graduate students. The Solutions Manual helped with the two problem sets assigned and graded every week, as did the Test Bank and the Computerized Test Bank with the examinations. I borrowed a few of the slides from the Instructor's Resource Disk CD-ROM with PowerPoint Presentation which were also available on-line with a protected password. Even without the popcorn, the Operations Management in Action videos were worth a million words.

I have devoted so much space to evaluating the teaching aids because they are fast becoming the discriminating factors among textbooks of virtually equal merits. My thanks go to the college representatives and faculty services of both Addison Wesley and Prentice Hall who, even during their merger, supplied me with teaching aids as soon as they were available.

This text is geared toward a business school curriculum hence I must guard my assessment as someone who taught courses in Production Planning to graduate engineering students at Rutgers University starting in 1974. This book does not have the analytical rigor of the text I used then nor, say, Factory Physics by Hopp, et. al. that some use today. Nonetheless, I believe, tutorials on the general Simplex Method for Linear Programming as well as the Transportation Simplex Method and the Assignment Method should be included as Supplements. For illustrating the concepts of Shadow Prices and simple Post-Optimality analyses, these iterations are instructive. A general Errata Page for typo's and errors, especially in the problems, should be maintained on-line and be made generally accessible.

9 of 9 people found the following review helpful:

4.0 out of 5 stars mental tools to help tame complexity, July 11, 2003

By	Leo E. Walsh "ebraynz" (Mentor, Oh United States) - See all my reviews (REAL NAME)

This review is from: Operations Management: Strategy and Analysis (6th Edition) (Hardcover)

I used this book during my MBA studies. It was okay, but I found it got a little detailed and too wordy at times. A more succinct writing style may have helped. Otherwise, the coverage was top-notch, since I really liked the material. The various inventory, forecasting and queuing models were nicely presented, as was linear programming. This book makes you appreciate how complex things are in the real world. Further, it offers you some mental tools to help tame that complexity, like SPC, six-sigma indices, and decision tree analysis.

The companion disk had some very useful things on it: MS Project, a simulation program, and a process-mapping program. I did not use the author's Excel program, though, as we were forced to develop our own during the class.

8 of 8 people found the following review helpful:

5.0 out of 5 stars Superior text on Operations Management, August 8, 2002

By	Chris Grosso (CO United States) - See all my reviews

This review is from: Operations Management: Strategy and Analysis (6th Edition) (Hardcover)

I used this book in my MBA studies and found it to be one of the best texts in any subject. As the subtitle suggests, it covers both strategic and analytical (or tactical) aspects of ops mgmt.
The book is a well rounded presentation of of the subject using text, graphics, equations, examples, and cases.

The most striking part of the book is in Aggregate Planning. For anyone who has worked in industry, we all know about strategic plans. How often though are other working plans created that are well linked to a strategy? Chapter 14 is the first time I have encountered a treatise on how to approach this. In addressing the types of plans, levels of plans, and their inter- relationships, the student is given the tools needed to actually implement a grand strategy, linked to workable sets of more detailed plans for each function.

Outstanding.