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Consumer Behavior (9th Edition)
 
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Consumer Behavior (9th Edition) (Hardcover)

by Leon Schiffman (Author), Leslie Kanuk (Author)
3.0 out of 5 stars See all reviews (4 customer reviews)

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Consumer Behavior (9th Edition)
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Consumer Behavior (9th Edition) 3.0 out of 5 stars (4)
$133.36
Consumer Behavior, Eighth Edition
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Consumer Behavior, Eighth Edition
International Marketing (Mcgraw Hill/Irwin Series in Marketing)
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International Marketing (Mcgraw Hill/Irwin Series in Marketing) 3.5 out of 5 stars (18)
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Editorial Reviews

Product Description

With a strong empirical and market segmentation approach, this book focuses on how the Internet has changed the way people obtain information about potential purchases, giving readers the most up-to-date material on how technology is changing their lives as consumers. The Thirty-two mini-cases help readers learn by applying the theory, drawing on current business news to demonstrate specific consumer behavior concepts.

This edition now includes thirty-two Active Learning mini-cases. A clear consumer decision making model is set out in each chapter to facilitate learning–presented in the first chapter, this model serves as a structural framework for the concepts–the building blocks–examined in the following chapters. The book's final chapter ties all of these concepts together so readers see the interrelationships and relevance of individual concepts to consumer decision-making.

For those studying consumer behavior and/or marketing.


Product Details

  • Hardcover: 656 pages
  • Publisher: Prentice Hall; 9 edition (February 27, 2006)
  • Language: English
  • ISBN-10: 0131869604
  • ISBN-13: 978-0131869608
  • Product Dimensions: 10.1 x 8.3 x 1.2 inches
  • Shipping Weight: 3 pounds (View shipping rates and policies)
  • Average Customer Review: 3.0 out of 5 stars See all reviews (4 customer reviews)
  • Amazon.com Sales Rank: #8,977 in Books (See Bestsellers in Books)

    Popular in these categories: (What's this?)

    #6 in  Books > Business & Investing > Industries & Professions > Customer Service
    #6 in  Books > Business & Investing > Marketing & Sales > Marketing > Research
    #9 in  Books > Reference > Consumer Guides


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1.0 out of 5 stars Never even got the book! , February 23, 2009
I have not even gotten the book yet! I ordered it in mid-January, e-mailed the seller twice, and sent in a report to Amazon.com. I have heard NOTHING back from anyone and I have yet to receive my book!
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5.0 out of 5 stars Good Condition, Saved Me Money, February 17, 2009
The book arrived on time and was in pretty good condition. Much cheaper than going to my campus's book store. Thanks.
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5.0 out of 5 stars No surprises, February 8, 2009
By Frugal Mom (Kent, OH) - See all my reviews
My purchase of this book was simple and there were no surprises. The condition of the book and the shipment of it were as promised.
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1.0 out of 5 stars Bad Business
I am very upset with the outcome of my book purchase. I ordered my book on Jan 9, 2009 for class and I have not received it as of yet 02/06/09. Read more
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