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Thank God It's Monday!: How to Create a Workplace You and Your Customers Love
 
 

Thank God It's Monday!: How to Create a Workplace You and Your Customers Love (Hardcover)

~ (Author) "Anyone who has ever taken a car trip with a medium to large family has experienced (or at least heard of) that moment when Mom..." (more)
Key Phrases: motivated workplace, Hoopla Team, Roger Milford, Longhorn Glass (more...)
3.9 out of 5 stars  See all reviews (71 customer reviews)

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Frequently Bought Together

Customers buy this book with The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists by Shep Hyken

Thank God It's Monday!: How to Create a Workplace You and Your Customers Love + The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

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Editorial Reviews

Product Description

This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version.

Today’s #1 Secret of Profitability and Performance

“Thank God Roxanne is willing to share her special mix of motivation and proven methods to supercharge your workplace. Readers will move from ‘Thank God It’s Monday’ to ‘I Wish Every Day Could Be Monday.’”

Harvey Mackay, author of the New York Times #1 bestseller Swim With the Sharks Without Being Eaten Alive

“I love this book! Roxanne Emmerich’s ability to transform organizations is nothing short of miraculous. She’s the real deal. Every employer should have this book for every employee, AND any person who wants to be happy at work needs to buy it for themselves.”

Jack Canfield, author of The Success Principles and coauthor of the Chicken Soup for the Soul® series

“Roxanne Emmerich provides an important reminder that trust, integrity, accountability, and FUN are the cornerstones of real business results. Changing the culture of your workplace can be challenging but delivers an undeniable return. Given we spend at least a third of our adult lives at work, we should all aim to wake up after the weekend and shout, ‘TGIM!’”

Jeffrey Hayzlett, Chief Marketing Officer, Eastman Kodak Company

“Read Thank God It’s Monday! and let Roxanne Emmerich’s engaging stories and inspiring ideas help you create passion in your organization. The words ‘love’ and ‘work’ can be used in the same sentence!”

Ken Blanchard, coauthor of The One Minute Manager® and author of Leading at a Higher Level

Thank God It’s Monday! is about loving what you’re doing and creating massive results. Roxanne Emmerich introduces you to two CEOs: one desperately struggling to stay afloat and another who’s discovered a better route to growth and profitability. As you join them both on their journey, you’ll gain valuable insights for jumpstarting positive change from anywhere in the organization…replacing dysfunctional organizational behaviors with passion and creativity…overcoming setbacks…making vision and values actually work!

Whether you’re on the front line, in an office, or running the show, you’ll see how to: 

     •  Replace dysfunctional behaviors with passion and creativity

     •  Overcome setbacks with a “bring it on” attitude

     •  Breathe results-generating life into vision and values

     •  Think big and make big things happen

Thank God It’s Monday! presents a unique approach that makes an impact on three groups at once:

     •   Employees discover how to win at work and love their work

     •   Companies turn around results quickly and profoundly

     •   Customers experience a powerful and visible commitment to their success

You will shift from a “why we can’t” to a “how we can” workplace...in one day! Your customers will go crazy about you. You will find yourself loving to go to work where everyone exclaims, Thank God It’s Monday!

--This text refers to the Kindle Edition edition.


From the Back Cover

Today’s #1 Secret of Profitability and Performance

 

“Thank God Roxanne is willing to share her special mix of motivation and proven methods to supercharge your workplace. Readers will move from ‘Thank God It’s Monday’ to ‘I Wish Every Day Could Be Monday.’”

Harvey Mackay, author of the New York Times #1 bestseller Swim With the Sharks Without Being Eaten Alive

 

"Thank God It's Monday! is a mantra all organizations should chant.  This book helps you not only see the joy that work can bring but it gives you ways to bring it to life.  Buy this book only if you truly want to transform your organization."

John Christensen, creator of the FISH! Philosophy and coauthor of FISH!

 

“I love this book! Roxanne Emmerich’s ability to transform organizations is nothing short of miraculous. She’s the real deal. Every employer should have this book for every employee, AND any person who wants to be happy at work needs to buy it for themselves.”

Jack Canfield, author of The Success Principles and coauthor of the Chicken Soup for the Soul® series

 

“Roxanne Emmerich provides an important reminder that trust, integrity, accountability, and FUN are the cornerstones of real business results. Changing the culture of your workplace can be challenging but delivers an undeniable return. Given we spend at least a third of our adult lives at work, we should all aim to wake up after the weekend and shout, ‘TGIM!’”

Jeffrey Hayzlett, Chief Marketing Officer, Eastman Kodak Company

 

“Read Thank God It’s Monday! and let Roxanne Emmerich’s engaging stories and inspiring ideas help you create passion in your organization. The words ‘love’ and ‘work’ can be used in the same sentence!”

Ken Blanchard, coauthor of The One Minute Manager® and author of Leading at a Higher Level

  

Thank God It’s Monday! is about loving what you’re doing and creating massive results. Roxanne Emmerich introduces you to two CEOs: one desperately struggling to stay afloat and another who’s discovered a better route to growth and profitability. As you join them both on their journey, you’ll gain valuable insights for jumpstarting positive change from anywhere in the organization…replacing dysfunctional organizational behaviors with passion and creativity…overcoming setbacks…making vision and values actually work!

 

Whether you’re on the front line, in an office, or running the show, you’ll see how to: 

     •  Replace dysfunctional behaviors with passion and creativity

     •  Overcome setbacks with a “bring it on” attitude

     •  Breathe results-generating life into vision and values

     •  Think big and make big things happen

 

Thank God It’s Monday! presents a unique approach that makes an impact on three groups at once:

     •   Employees discover how to win at work and love their work

     •   Companies turn around results quickly and profoundly

     •   Customers experience a powerful and visible commitment to their success

 

You will shift from a “why we can’t” to a “how we can” workplace...in one day! Your customers will go crazy about you. You will find yourself loving to go to work where everyone exclaims, Thank God It’s Monday!

 

Guest Review: John Christensen on Thank God It’s Monday!


Imagine a business where people love coming to work and are highly productive on a daily basis. Does such a place even exist in today’s sorely challenged economy? Yes Virginia, there are GOOD places to work, and experts like Roxanne Emmerich have proven that growth and profitability of successful companies begins on the inside.

In her new book Thank God It’s Monday! How to Create a Workplace You and Your Customers Love, Emmerich offers a unique insight into the workplace – what makes it tick, what grinds it to a halt, and what revives, resurrects, and rebuilds it. Transcending mere workplace “self-help” for morale and motivation, Emmerich challenges employees on every level from the stockroom to the boardroom to take charge, commit, own-up, and be extraordinary at what they do.

Offering practical advice on accountability, value-oriented business, and focused results and celebration of those, Thank God It’s Monday! is both practical and powerful in its strategies to create result-oriented companies with fully engaged employees. This book should be read by every employee, manager, and boss ready to take an honest and objective look at their performance and its impact on their company, and by every member of today’s troubled workforce looking to make a profound and positive change.

John Christensen is the critically acclaimed co-author, award-winning filmmaker, and CEO of ChartHouse Learning Corporation whose books include Fish! A Remarkable Way to Boost Morale and Improve Results. Christensen is frequently quoted in national publications, including The Wall Street Journal, BusinessWeek, Money, and USA Today.


Product Details

  • Hardcover: 192 pages
  • Publisher: FT Press; 1 edition (April 18, 2009)
  • Language: English
  • ISBN-10: 0138158053
  • ISBN-13: 978-0138158057
  • Product Dimensions: 8.3 x 5.5 x 0.9 inches
  • Shipping Weight: 11.2 ounces (View shipping rates and policies)
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (71 customer reviews)
  • Amazon.com Sales Rank: #81,926 in Books (See Bestsellers in Books)

More About the Author

Roxanne Emmerich
Discover books, learn about writers, read author blogs, and more.

Visit Amazon's Roxanne Emmerich Page

Inside This Book (learn more)
First Sentence:
Anyone who has ever taken a car trip with a medium to large family has experienced (or at least heard of) that moment when Mom or Dad has to turn and say, "Don't make me stop this car and come back there." Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
motivated workplace
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Hoopla Team, Roger Milford, Longhorn Glass, New York City, Sara Grimes
Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
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Customer Reviews

71 Reviews
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4 star:
 (14)
3 star:
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2 star:
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Average Customer Review
3.9 out of 5 stars (71 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
16 of 17 people found the following review helpful:
2.0 out of 5 stars One good idea amidst several bad ones, June 8, 2009
By Eric Kassan (Las Vegas, NV USA) - See all my reviews
(REAL NAME)      
Customer review from the Amazon Vine™ Program (What's this?)
This book shares the same theme as Instant Turnaround!: Getting People Excited About Coming to Work and Working Hard by Harry Paul and Ross Reck (to get the most out of employees, treat them with respect, and motivate them with trust instead of fear). Unfortunately, it shares the weakness, namely oversimplifying the real world, ignoring all other tasks of management other than cheerleading. Beyond that, it attempts to add poor philosophy, making statements such as "gut feelings are never wrong" and that to get enthusiasm, all one needs to do is "just decide to come alive". Further, she states that "there are two kinds of people in life and in business-givers and takers." This is categorically false in a (even somewhat) capitalistic society- there people are traders who trade value for value.

The book also focuses more on addressing symptoms than finding and solving root causes. For example, the book talks about the need to eliminate gossip (without giving detail how to do it other than not to tolerate it), but fails to mention the fact the root of most gossip is an office with inadequate communications.

If you are looking for a book to improve the culture, and hence the output, of a business, I highly recommend Open-Book Management: Coming Business Revolution, The by John Case.
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8 of 8 people found the following review helpful:
2.0 out of 5 stars 100 words crammed into 200 pages, July 15, 2009
By James Beswick "2.0" (Los Angeles, CA) - See all my reviews
(REAL NAME)      
Customer review from the Amazon Vine™ Program (What's this?)
I was looking forward to reading this book: the idea of creating a pleasant and productive work environment is certainly something that the majority of workers could benefit from. Unfortunately, this book adds little to the debate other than insisting chapter after chapter that treating co-workers and customers with dignity, respect and friendliness makes for a better business. This core idea, repeated endlessly through motivational-poster style one-liners told in the style of fictional third-person prose, is great but the book never delves into the practicalities of making this work in a real business environment.

The fictional prose element is really irritating. It makes it hard to find the concrete points that anchor the author's philosophy, and it's simply irrelevant to know that Sophie from Austin - whose father isn't paying child support and hasn't for years - enjoyed the airport because a band was playing and the TSA inspectors were in a good mood, while the wafting smell of authentic Texas barbecue put her in a near-Catatonic state. First, I lived in Texas, and I can tell you that Austin airport is the last place I'd go for anything authentic. But more importantly, this two-dimensional fiction overlaying a business book is completely unhelpful.

The other weakness is that in simplifying the problems of running a business to lack of cheer leading results in conclusions that are just plain wrong or redundant. "Gut feelings are never wrong" according to this author (just look at my gut feeling that this book would be good), and gossiping in offices is unproductive (which is true, but the more important question is how to eliminate it). The series of tall tales 'prove' these points but provide no instructional information on how to migrate your organization towards what she is advocating.

Basically, although I'm sure the author speaks at many of the Fortune 500 companies, the reader is left with no clear steps to become one of the "many businesses [that] double profits and size within three years". My cynical side suspects that this book is a teaser to drive her consulting business, and it's yet another publication from Financial Times Press that is remarkably thin on actionable content.
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2 of 2 people found the following review helpful:
3.0 out of 5 stars Good start, August 12, 2009
By Elisa Robyn (Colorado) - See all my reviews
Thank God It's Monday is a fun quick read full of great insights into building a positive work place. The basic premise is that we are in control of our attitudes and actions. Leadership is about helping people commit to being their best self at work. The book is full of short stories of successful individual and business changes, all starting with a 100% commitment from each individual to changing their own attitude and behaviors.

While it is an enjoyable read, the ideas are somewhat simplistic, though they might be effective. Some are simple common sense: stop gossiping, be honest, focus on the client, make sure you are taking the time to be with your family so you can be at work without regret, celebrate success, and help people do their best work. I felt, however that something was missing. The book makes is sound very easy with only a few details on how to deal with resistance and focuses on surface issues. For a business that has moved from initiative to initiative, this can be experienced as just one more management idea. I would tend to make the personal changes in my leadership style without the hoopla team and kick-off event.

Some of the stories in the book are inspirational even though the suggestions are so simple. Each of us can make a choice to love our workplace and treat each other well. We can make the choice to build a good life and take responsibilities for our actions.
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Most Recent Customer Reviews

1.0 out of 5 stars Thank God It's Short
Now here's a great way to get yourself fired from you job - have THE conversation with your boss. Emmerich advocates the following on page 145, "I'm so excited about where our... Read more
Published 5 days ago by Avid Reader

3.0 out of 5 stars Decent but slim
This book is very slim. Could easily be a pocket paperback soon. Not a lot of amazing content but a good re-energizer.
Published 12 days ago by romo

4.0 out of 5 stars Concept Works, Even For Small Home Office!
For the past 9 years, our office has consisted of my husband, me, and our daughter. At first, I wasn't sure that this book could benefit us, but I was so wrong! Read more
Published 23 days ago by Lori Smart

3.0 out of 5 stars Thank God It's...Another Management Book
Like any management/workplace book, what you get out of "Thank God It's Monday" will vary by what you're willing to put in. Read more
Published 27 days ago by Andrew Shaffer

4.0 out of 5 stars If Corporate Managers Implemented This Book, Most People Would Enjoy Their Jobs More
As a former business owner, I think there are some basic things in this book that every owner ought to bear in mind. Read more
Published 1 month ago by David A. Bielby

4.0 out of 5 stars Some Excellent Food for Thought
Roxanne Emmerich writes a bit about what it may take to turn around a company for good and for the good of all concerned, employees, stake holders and most of all customers... Read more
Published 1 month ago by Joseph J. Slevin

4.0 out of 5 stars Thank God It's Monday is a Great Tool!
This was an excellent book providing an interesting approach to solving the age old problem of forming a team and keeping people excited about work. Read more
Published 1 month ago by S. Lipson

3.0 out of 5 stars A little wisdom, less workability
This book is written as though it were a novel, but it is actually intended to be a guidebook to creating a successful workplace. Read more
Published 1 month ago by MissPammy

2.0 out of 5 stars Its ok.
The book was ok at best. It is supposed to be a tell all book of how to get motivated to go to work at a place where you really don't want to be. Read more
Published 1 month ago by Kurupt

5.0 out of 5 stars Thank God it's Monday
Following in the same tradition as Ken Blanchard and Mark Sanborn, Roxanne Emmerich shares great examples in a simple way that can truly transform your workplace. Read more
Published 2 months ago by Tim R. Turner

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