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Difficult Conversations: How to Discuss what Matters Most (Paperback)

by Douglas Stone (Author), Bruce Patton (Author), Sheila Heen (Author), Roger Fisher (Author) "Jack is about to have a difficult conversation..." (more)
Key Phrases: emotional footprint, many difficult conversations, blame frame, Third Story, Identity Conversation, Three Conversations (more...)
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Customers buy this book with Crucial Conversations: Tools for Talking When Stakes are High by Kerry Patterson

Difficult Conversations: How to Discuss what Matters Most Crucial Conversations: Tools for Talking When Stakes are High
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