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Knowledge-Driven Work: Unexpected Lessons from Japanese and United States Work Practices
 
 
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Knowledge-Driven Work: Unexpected Lessons from Japanese and United States Work Practices (Hardcover)

by Joel Cutcher-Gershenfeld (Author), Michio Nitta (Author), Betty Barret (Author), Betty Barrett (Author), Nejib Belhedi (Author), Simon Sai-Chung Chow (Author), Takashi Inaba (Author), Iwao Ishino (Author), Wen-Jeng Lin (Author), William Mothersell (Foreword), Jennifer Palthe (Foreword), Shobha Ramananad (Contributor), Mark E. Strolle (Contributor), Arthur C. Wheaton (Contributor) "This book began as a study of shop-floor work practices in Japanese-affiliated plants in North America..." (more)
Key Phrases: employment security assurances, nonunionized sites, sociotechnical systems teams, United States, Denso Manufacturing-Michigan, Coil Center (more...)
5.0 out of 5 stars  (1 customer review)

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Editorial Reviews
Review

"A phantasmagoric mixture of wit and witness."--Edward Rothstein, The New York Times
"Thomas makes labor come to life. An amazingly varied collection of poems, snippets of novels, newspaper articles, diaries, socialist denunciations and capitalist celebrations, from the farmers of ancient Greek times to modern office workers."--Richard Sennett, The Los Angeles Times Book Review
"An instant classic.... There's genuine wisdom and thoughtfulness on all of these pages about nothing less than our roles and responsibilities as human beings living in societies."--Forbes
"Offers some unique insights into the cross-cultural diffusion of work practices with key implications regarding such issues as the connection between work and learning, knowledge generation, the value of increasing the relationships among power, trust, and influence, and remaining challenges and dilemmas in managing work around the globe in the next century."--Choice


Product Description
Knowledge-Driven Work is a pioneering study of the cross-cultural iffusion of ideas about the organization of work. These ideas, linked with the knowledge of the workforce, are rapidly becoming the primary source of competitive advantage in the world economy.
The book provides an in-depth look at eight Japanese-affiliated manufacturing facilities operating in the United States, combined with examinations of their sister facilities in Japan. The authors offer their insights into the complex process by which elements of work systems in one country interact with those in another. They trace the flow of ideas from Japan to the US and other nations, and the beginnings of a reverse diffusion of innovation back to Japan.
The authors organize their findings into six categories: the cross-cultural diffusion of work practices, team-based work systems, kaizen and employee involvement, employment security, human resource management, and labor-management relations. Their study of team-based work systems yields a taxonomy of teams and reveals some conflicts between the desire for self-management and the existence of interdependencies.
Investigations into kaizen (ongoing incremental improvement) indicate t