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The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market (Paperback)

by Michael Treacy (Author), Fred Wiersema (Author) "Why is it that Casio can sell a calculator more cheaply than Kellogg's can sell a box of cornflakes?..." (more)
Key Phrases: operationally excellent companies, customer credo, product leadership companies, Home Depot, Roadway Logistics, Universal Card Services (more...)
4.4 out of 5 stars  (27 customer reviews)

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Editorial Reviews
From Library Journal
Consultants and business strategists Treacy and Wiersema provide the conceptual model for companies to attain and sustain market leadership. Their plan is simple: put unmatched value (best product, best total solution, or best total cost) in the marketplace while meeting threshold standards in other dimensions of value. Making the improvement of the chosen value to customers the focus of the entire company will result in corresponding shareholder value. The authors follow up their theory with practical guidelines for constructing an appropriate operational model, and offer many examples using well-known companies. A landmark work in market strategy that goes beyond TQM principles, this volume is essential for entrepreneurs and for public, academic, and corporate libraries.
Nancy Myers, Univ. of South Dakota Lib., Vermillion
Copyright 1995 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

From AudioFile
The authors of this seven-year-old audio have moved on to create other books and audios, but this one is a classic that more people ought to hear. It's a broad-brush look at the basic types of businesses and the requirements for excellence in each type. Each of the three types delivers a dominant value proposition--best cost (efficiency), best product (engineering), or best total customer solution (customer connection). Each type of business has particular requirements, and they function best when the corporate culture, operational standards, and leadership styles are configured to fit those requirements. Essential, seminal listening for any executive. T.W. © AudioFile 2003, Portland, Maine-- Copyright © AudioFile, Portland, Maine --This text refers to an out of print or unavailable edition of this title.

See all Editorial Reviews

Product Details
  • Paperback: 224 pages
  • Publisher: Basic Books; Expanded edition (January 9, 1997)
  • Language: English
  • ISBN-10: 0201407191
  • ISBN-13: 978-0201407198
  • Product Dimensions: 8.2 x 5.4 x 0.6 inches
  • Shipping Weight: 8.5 ounces (View shipping rates and policies)
  • Average Customer Review: