Behind the Smile: The Working Lives of Caribbean Tourism (Paperback)

by George Gmelch (Author) "Tourism is travel dedicated to pleasure..." (more)
Key Phrases: cruise tourism, repeat clientele, tourism workers, New York, Sandy Lane, Jolly Roger (more...)

Editorial Reviews

From Publishers Weekly
Building on his experience writing about Caribbean migrants and Barbados history and culture, Union College anthropology professor Gmelch presents an intriguing, but ultimately cursory, look at the world of Caribbean tourism. He profiles 20 men and women who work in Barbados's tourism industry, from maids and hotel managers to taxi drivers and diving instructors. By doing so, Gmelch finds answers to some questions about how tourism workers view their clients' affluent lifestyle, moral character and pursuit of leisure. Rather than drawing conclusions (or even commenting on his findings) however, the author prefers to let his subjects speak for themselves. For example, Gmelch makes no commentary about hotel water sports supervisor Zerphyl Greaves's belief that "sometimes you get the feeling that maybe they tourists don't like you because you're a different color.... Sometimes you hear comments like, 'These black people don't really know how to do things right.'" Nonetheless, despite its lack of comprehensive analysis, this wide-reaching study provides a useful document about how Caribbean residents feel about the many visitors to their islands.
Copyright 2003 Reed Business Information, Inc. --This text refers to the Hardcover edition.

Review

"... provides extraordinary insight into the personal views of tourism workers in Barbados... [T]he answers of the tourism workers make interesting and sometimes surprising reading." -- The Nation (Barbardos)

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Product Details

• Paperback: 232 pages
• Publisher: Indiana University Press (August 21, 2003)
• Language: English
• ISBN-10: 025321615X
• ISBN-13: 978-0253216151
• Product Dimensions: 9.3 x 6.1 x 0.6 inches
• Shipping Weight: 13 ounces (View shipping rates and policies)
• Average Customer Review: 4.7 out of 5 stars See all reviews (3 customer reviews)
• Amazon.com Sales Rank: #260,327 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

4.0 out of 5 stars Unpretentious but effective, April 26, 2009

By	W. Wedenoja (Springfield, MO) - See all my reviews (REAL NAME)

This book is a simple, straight-forward, easy-to-read study of workers in the tourist industry in Barbados, employing oral history. The main body of the book is twenty brief, transcribed interviews from individuals positioned differently in the industry. The interviews are interesting, and offer illuminating insights into the views of workers themselves. The author is an anthropologist with considerable experience in fieldwork and oral history, who has been directing an ethnographic field school in Barbados. He has also written books on Bajan society and on Bajan emigrants. The book begins with an introductory chapter on tourism in general and Bajan tourism in particular, raising several issues for consideration. The second chapter provides an overview of the Barbados tourist industry, ending with a brief discussion of his research methods. There is also a concluding chapter, with generalizations based on the twenty interviews. The most striking point I got from reading this book is that the informants all seem to enjoy their jobs, and gain personal gratification from it, contrary to the critiques of many or most scholars. I would recommend this book to anyone interested in tourism or in the Caribbean.

1 of 1 people found the following review helpful:

5.0 out of 5 stars The Anthropology of Tourism: A Delightful Read for Cruise Travelers, March 25, 2008

By	E. Drake (Northeast, USA) - See all my reviews (REAL NAME)

I read this book for a research paper on Barbados, that I chose to write for an undergraduate anthropology class called Caribbean Ethnography. The book is written by Professor George Gmelch of Union College in Schenectady, NY. It is a very simple book with little to no anthropological analysis on the surface. However, upon completing this book you will realize Gmelch's perfect and unintentional introduction to the anthropology of everyday life. That is to say, the Gmelch gives us 20 snapshots of people working in the tourism industry in Barbados. Gmelch brings us, their jobs, their home lives, their concerns and the things that bring them joy.

Gmelch stumbles upon a fantastic way to introduce a culture. As I read this book (about 3 years ago, I am writing from memory which can only mean that this book was very good at leaving an impression), I thought that it would be great if other anthropologists and writers did this for each culture they study, as the lives of the people, their homes and concerns are surely one of the greatest insights into their culture.

This book is generally about tourism, specifically about Caribbean tourism and the country of Barbados. I gave this book to my mother for her to read, as she is a regular big-boat cruise traveler. She loved the book. She told me it brought her a better awareness to the happenings outside of the cruise ship bubble. She was not shot down from ever going on cruises again, but rather took more consideration into planing her cruise, ecologically, economically and culturally.

0 of 8 people found the following review helpful:

5.0 out of 5 stars Great!, September 6, 2005

By	J. Seipel - See all my reviews (REAL NAME)

Item was as promised, good condition, fast shipping, good packaging. I'd buy from them again.