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27 of 30 people found the following review helpful:
5.0 out of 5 stars
More here than some readers may suspect, June 15, 2003
The negative reviews of this book complain that, according to those reviewers: - The book says nothing new. - The book says to do things that don't work. - The book has only a little to say; most of the book is repetition and should have been only a magazine article.I am a managing partner in a national consulting firm. My assistant receives an average of nine or ten sales solicitations that want to get through to me daily. In my experience, I have never had a salesperson call my office using the techniques described in this book. So does the book give us new methods? If my experience is valid, apparently so. My assistant has received many sales calls from sales people who did some research on our firm, and since I am as high up as you can get, many sales people start high. But to say that this is all the book is talking about is incomplete, I believe. Three of my personal clients, all of them Fortune 1000 companies, have begun using the methods in this book. Those clients have increased the number of sales presentations by an average of 212%. They have increased the number of purchases by an average of 156%. They have increased their sales dollars by an average of 120%. One client, an advertising agency, has increased billings from clients captured in the last 12 months by 330%. Do the techniques work? Apparently. (By the way, our consulting firm started using these techniques, and by doing so within 12 months landed 7 new clients with an average billing of just under $1 million per client. Yes, it works.) I am not offended by repetition. I welcome it. It gives me a chance to see the same topic from slightly different viewpoints. I begin to see the nuances. Most of the business books I read are very repetitive. That's fine. There is more here than simply sending out a bunch of form letters. For example, Boylan goes into the topic of "sincerity, honesty, and integrity regarding what you are selling" three times, at least. For a thoughtful salesperson, I feel there is a great deal to be aware of, and to think about in that topic. I'm glad Boylan repeats it. And consider this: If this were a magazine article, which magazine would carry it? I doubt any of the big business magazines would. Maybe one of the Sales journals would. So how many people would see that article? I, for one, would not have. The costs of publishing and distributing a book require that the book sell for a minimum price, and who is going to pay that price for ten pages -- assuming that it is really a good idea to take out all the repetition? And remember this: the single-issue price of many journals today is $5 minimum, which is not much less than this book costs to buy on Amazon. Would I feel manipulated by this method were it used on me? If it were really followed, I would not, because the core value of the method is honesty and integrity, which is contradictory of manipulation. But be careful: you have to REALLY follow the method, not just pay it lip service. Would I meet with someone who used this method, where I ended up at the correct end-point of the process? ABSOLUTELY! Bottom line: read this book carefully, with an open mind, and practice it carefully and with integrity, and you will likely reap good benefit.
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