No Logo: No Space, No Choice, No Jobs (Paperback)

by Naomi Klein (Author) "The astronomical growth in the wealth and cultural influence of multinational corporations over the last fifteen years can arguably be traced back to a single,..." (more)
Key Phrases: selective purchasing agreements, bad mood rising, local foreign policy, North America, Wall Street, Phil Knight (more...)

Editorial Reviews

Amazon.com Review
We live in an era where image is nearly everything, where the proliferation of brand-name culture has created, to take one hyperbolic example from Naomi Klein's No Logo, "walking, talking, life-sized Tommy [Hilfiger] dolls, mummified in fully branded Tommy worlds." Brand identities are even flourishing online, she notes--and for some retailers, perhaps best of all online: "Liberated from the real-world burdens of stores and product manufacturing, these brands are free to soar, less as the disseminators of goods or services than as collective hallucinations."

In No Logo, Klein patiently demonstrates, step by step, how brands have become ubiquitous, not just in media and on the street but increasingly in the schools as well. (The controversy over advertiser-sponsored Channel One may be old hat, but many readers will be surprised to learn about ads in school lavatories and exclusive concessions in school cafeterias.) The global companies claim to support diversity, but their version of "corporate multiculturalism" is merely intended to create more buying options for consumers. When Klein talks about how easy it is for retailers like Wal-Mart and Blockbuster to "censor" the contents of videotapes and albums, she also considers the role corporate conglomeration plays in the process. How much would one expect Paramount Pictures, for example, to protest against Blockbuster's policies, given that they're both divisions of Viacom?

Klein also looks at the workers who keep these companies running, most of whom never share in any of the great rewards. The president of Borders, when asked whether the bookstore chain could pay its clerks a "living wage," wrote that "while the concept is romantically appealing, it ignores the practicalities and realities of our business environment." Those clerks should probably just be grateful they're not stuck in an Asian sweatshop, making pennies an hour to produce Nike sneakers or other must-have fashion items. Klein also discusses at some length the tactic of hiring "permatemps" who can do most of the work and receive few, if any, benefits like health care, paid vacations, or stock options. While many workers are glad to be part of the "Free Agent Nation," observers note that, particularly in the high-tech industry, such policies make it increasingly difficult to organize workers and advocate for change.

But resistance is growing, and the backlash against the brands has set in. Street-level education programs have taught kids in the inner cities, for example, not only about Nike's abusive labor practices but about the astronomical markup in their prices. Boycotts have commenced: as one urban teen put it, "Nike, we made you. We can break you." But there's more to the revolution, as Klein optimistically recounts: "Ethical shareholders, culture jammers, street reclaimers, McUnion organizers, human-rights hacktivists, school-logo fighters and Internet corporate watchdogs are at the early stages of demanding a citizen-centered alternative to the international rule of the brands ... as global, and as capable of coordinated action, as the multinational corporations it seeks to subvert." No Logo is a comprehensive account of what the global economy has wrought and the actions taking place to thwart it. --Ron Hogan --This text refers to an out of print or unavailable edition of this title.

From Publishers Weekly
In the global economy, all the world's a marketing opportunity. From this elemental premise, freelance journalist and Toronto Star columnist Klein methodically builds an angry and funny case against branding in general and several large North American companies in particular, notably Gap, Microsoft and Starbucks. Looking around her, Klein finds that the breathless promise of the information ageAthat it would be a time of consumer choice and interactive communicationAhas not materialized. Instead, huge corporations that present themselves as lifestyle purveyors rather than mere product manufacturers dominate the airwaves, physical space and cyberspace. Worse, Klein argues, these companies have harmed not just the culture but also workersAand not just in the Third World but also in the U.S., where companies rely on temps because they'd rather invest in marketing than in labor. In the latter sections, Klein describes a growing backlash embodied by the guerrilla group Reclaim the Streets, which turns busy intersections into spaces for picnics and political protest. Her tour of the branded world is rife with many perverse examples of how corporate names penetrate all aspects of life (who knew there was a K-Mart Chair of Marketing at Wayne State University?). Mixing an activist's passion with sophisticated cultural commentary, Klein delivers some elegant formulations: "Free speech is meaningless if the commercial cacophony has risen to the point where no one can hear you." Charts and graphs not seen by PW. Agent, Westwood Creative Artists. (Jan.)
Copyright 1999 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

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Product Details

• Paperback: 528 pages
• Publisher: Picador (April 6, 2002)
• Language: English
• ISBN-10: 0312421435
• ISBN-13: 978-0312421434
• Product Dimensions: 8 x 5.4 x 0.9 inches
• Shipping Weight: 1.1 pounds (View shipping rates and policies)
• Average Customer Review: 3.9 out of 5 stars See all reviews (170 customer reviews)
• Amazon.com Sales Rank: #6,604 in Books (See Bestsellers in Books)

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Most Helpful Customer Reviews

197 of 213 people found the following review helpful:

5.0 out of 5 stars I may disagree, but this is a fun and valuable book, October 25, 2001

By	Robert J. Crawford (Balmette Talloires, France) - See all my reviews (TOP 500 REVIEWER)    (REAL NAME)

This review is from: No Logo: Taking Aim at the Brand Bullies (Paperback)

WHile I worried that this was a simple ideological diatribe, I was very happily surprized at the intelligence and substance of Klein's book. It is a tough, well-reasoned manifesto for the anti-consumerism left of "Gen X." If you are wondering what was driving many of those protesters at the WTO and other summit meetings - most notoriously Seattle in late 1999 - then this book is the best place I know. It is part cultural critique, part economics and social policy, and partly a call to arms. Reading it has helped me to make sense of so much that I thought was simple, nihilistic anarchism. I was humbled to learn that there is far far more behind the movement than I had granted it.

In a nutshell, Klein argues that the "superbrands" - the huge corporations such as Disney and Nike - are progressively taking over virtually all "public spaces," including school curricula, neighborhoods, and all-encompassing infotainment malls like Virgin Megastores. THey are doing this in an attempt enter our minds as consumers in the most intimate ways, which Klein and others find unbearably intrusive. Moreover, she argues, as they subcontract overseas, the superbrands are leaving first-world workers behind while they exploit those in the developing world under horible conditions. It all adds up, she asserts, into a kind of emerging global worker solidarity that is developing new means (via internet exposes, protest campaigns, etc.) to push the superbrands to adopt more just policies and practices.

What was so amazing and useful for me, as a business writer looking at the same issues, is that Klein so often hones in on the underside of what I think are good and effective business practices: the development of brand values, globalisation of the production/value chain to lower prices, and the like. Often I may disagree with her take on things, but she makes too many insightful points to dismiss her and those whom she speaks for. I came to genuinely respect her as a thinker and writer.

Nonetheless, there were numerous omissions, some of which I must point out. First, while condemning exploitive labor practices in third-world sweat shops (which I do not deny exist), Klein fails to explore what the available alternatives are for these workers. Well, I went to Pakistan to examine one of the cases she addresses - children soccerball sewers - and I can say that their alternatives were all too often brick kilns or leather tanneries, both of which were far more dangerous and beyond the reach of international activists because the superbrands have nothing to do with them. Second, Klein tended to dismiss the efforts of MNCs out of hand, as weak sops designed more for PR purposes than to effect change. This is true for some groups, but again, while in Vietnam, I witnessed what I regarded as real social progress that came from the actions of a superbrand: upon hearing the demands and suggestions of a worker-safety inspector paid by adidas, Taiwanese sewing-machine manufacturers were approaching him for detailed design specifications to enhance their safety (driver-belt covers to protect against hand and hair injuries) and he had lots more ideas. However modest, that is real and concrete progress in my opinion.

Moreover, I believe that many of Klein's assertions are inaccurate or unproven. Is there really a mass movement growing out there? Is the clever defacing of huge advertisement boards really impacting pubic consciousness? Does everyone perceive the thrust of the brands as intrusive and poisonous? Is the World Trade Organization set up in a way that works in favor of the first world and against the third world? These are complex and very difficult questions. Finally, as a passionate activist, Klein rhetoric can get a bit overheated. At one point she says that IBM "otherwise impaled itself"; at another that Milton Friedman is a "architect of the global corporate takeover." What do these things mean? I may regard Friedman as a laughable free-market fundamentalist, but he is only a cloistered academic idoelogue, not a doer of any kind. Does throwing a cream pie in his face do anything more than shock adults?

In spite of these reservations, I can only applaud Klein for stirring up the pot of these issues, which provoke thought and encourage exploration, even by conservatives like me.

40 of 43 people found the following review helpful:

4.0 out of 5 stars Highly Disturbing, October 19, 2003

By	Publius "publius_1788" (Nashville, TN United States) - See all my reviews

I found this book to be very interesting, and disturbing. Klein is certainly a Leftist, and generally as a conservative I would dispute much of her world-view but with the first half of her book she is on to something. I believe that the second half is less successful, and I do not share her idealization of graffiti artists and anti-global activists, but overall her book is a provacative and important one. Read and beware.

I would like to respond to an earlier reviewer's comments, which many of my friends have directed me to when I told them of the book. Tristan from Australia finds fault with a graph in her book (not indexed for inflation) and then sets to beaking her over the head with it. I think he misses much of the point of her book - even if her graph is off.

There is no question based on anecdotal evidence alone that advertising and the pervasiveness of "branded" space has increased. Look at modern sports stadiums, say the NFL - they're all named after corporations. The athletes at "FedEx Field" are all wearing brands that the team has negotiated (and been paid large sums to wear) - and they can be fined if they aren't wearing a "Starter brand" cap when they sit on the bench, etc. They then sit down and drink a Gatorade, while they watch the Coca-cola sponsored half-time show featuring Michael Jackson, Britney Spears or whoever the company believes they can best get to flog their product. The highlights from the first half will be then shown on the X-brand half-time show, and then recreated using graphics from EA Sports John Madden game. You could avoid all this and go to a movie, but first you'll have to sit through advertisements before the movie - and not just for upcoming movies anymore. First you'll be shushed by Halley Epsenberger while she's cramming Pepsi down your throat - all this after you spent $9.50 to be a captive audience for commercials - at least when you watch basic TV the excuse that the advertising is paying for the programs make sense, but this? And then you can be clever and see how many products have been placed in the movie. If it's James Bond you can see him wearing X-brand watch, drive his BMW, and polish it off with some Tanqueray Gin - not because smooth sophisticates drink it, but because Tanqueray paid the most for it.

As for her other points - she goes into great depth about how we're becoming fungible goods as workers. An example I remember from the book is that Microsoft has a core of permanent employees and true they do make good money, but half of their work is done by temps. And to ensure that temps don't try and claim anything as basic as health coverage (what would they be thinking?) they're required to be laid off for a 30 day period every year so that no one classifies them as full time workers. Walmart does get to keep prices low as the Australian writer suggested, but unlike prior employers who believed they had a responsibility to take care of their workers - e.g. Ford wanted every worker to be able to afford a Ford - Walmart doesn't care whether it's employees can afford to shop their or not. As I know from having done some work for them they're all about keeping employees employed at under 28 hours a week - again so they can keep from having to pay any benefits. Great you say - get another job, but others such as Starbucks have caught on to that and screw their employees similarly. Sure you work 30 hours a week, but the schedule is such that you can't realistically get a job to fill in the time you're not working for them, plus you get to be on unpaid call (I guess for a coffee emergency), and in typical fashion they've even done computerized studies on each employee's productivity. They know each stores peak hours, how many customers x-employee typically serves, etc. - so they can schedule the employees only for the most cost-effective time. On one hand this sounds fair, but on the other - it's completely shafting the employee - especially those that treat it as their "real" job. Given that we're becoming a service based economy, this is getting to be a larger and larger part of the public.

So the Australian guy can carp all he wants about graphs, and he can avoid the point of her argument - which is that advertising has gotten more sophisticated, and insidious - all to help companies, which are shedding any "brick and mortar" connections to become brands and images rather than production (an interesting example - Levis - which no longer owns a single factory, but has outsourced all of its production to third-world factories - which it is not responsible for, and which it can leverage to provide even cheaper and cheaper products - damn the sweatshop employees). I hope he and others are comforted when their jobs disappear and he goes to stand in line at the Hillfiger sponsored Employment office.

71 of 80 people found the following review helpful:

4.0 out of 5 stars An important book, make your teenagers read it, too!, March 8, 2001

By	K. Corn "reviewer" (Indianapolis,, IN United States) - See all my reviews (TOP 100 REVIEWER)

This review is from: No Logo: Taking Aim at the Brand Bullies (Paperback)

With a 16 year old son in our house, I've not only been fighting the "brand name bullies" outside our home but the teenaged one INSIDE our home as well. So it was a no-brainer for me to buy and read this book. I won't say it was an easy read. But the information contained within it was worth the time spent. More importantly, I left the book lying in a spot where my son was sure to see it and was gratified when he picked it up and read parts of it. Now he has loosened his rigid stance on having only the "coolest" clothes with the "best" logos on them and started to realize that his individuality was being manipulated to some degree by advertisers. He's started talking to his friend about the book too. Having said that, I don't want ANYONE to think this book doesn't have its flaws. There is repetition of some subjects that have already been discussed ad nauseum in the media already - advertising in the public schools via educational channels and other subjects. But there is also plenty of new information and Klein makes her case with solid, clear arguments.