Mac OS X Help Line, Tiger Edition (Paperback)

by Ted Landau (Author), Dan Frakes (Author)

Editorial Reviews

Product Description

With every update, Mac OS X grows more powerful, more dependable, and easier to use--and Mac OS X Tiger is no exception. But along with the new features come fresh issues--new areas to troubleshoot, new functionality to unravel, and new glitches waiting to confound even the savviest Mac users. Not to worry.

Best-selling author and Mac guru Ted Landau turns his diagnostician's eye on Mac OS X Tiger, arming readers with fix-it knowledge This popular fix-it classic offers more troubleshooting information, tips, and hacks than any other single volume. Chock-full of detailed, understandable advice for maintaining and troubleshooting Mac OS X Tiger, this comprehensive reference is where users will turn before they head to the repair shop. Readers will find solutions for every Mac OS X problem under the sun plus the technical grounding they need to turn a diagnostic eye on their own operating systems. Filled with tips, tools, and preventive measures, the guide includes in-depth coverage of Library directories and folders, file and font maintenance, crash prevention and recovery, and more.

About the Author

Noted author and Mac guru Ted Landau is the founder of MacFixIt.com and a contributing editor for Macworld magazine. He is also the author of Sad Macs, Bombs, and Other Disasters.

Dan Frakes is a respected book author, tech columnist, and computer expert as well as an authority on iPods and portable audio. Dan is reviews editor at Playlist magazine and Web site, a senior editor and columnist for Macworld, and a contributing editor and columnist (and former editor) for MacFixIt.com.

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Product Details

• Paperback: 1216 pages
• Publisher: Peachpit Press; Tiger ed edition (December 30, 2005)
• Language: English
• ISBN-10: 0321334299
• ISBN-13: 978-0321334299
• Product Dimensions: 9.2 x 7.6 x 2.6 inches
• Shipping Weight: 4.4 pounds (View shipping rates and policies)
• Average Customer Review: 4.7 out of 5 stars See all reviews (7 customer reviews)
• Amazon.com Sales Rank: #611,478 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

21 of 21 people found the following review helpful:

5.0 out of 5 stars This is the consummate book for technicians and users alike, January 6, 2006

By	M. A. Filippelli "Marc12074" (Elk Grove, CA, US) - See all my reviews (REAL NAME)

Help Line Tiger edition is formatted very nicely with graphics, screenshots, sidebar sections called Take note and Technically speaking. Take note explains the application being discussed and it's uses and the Technically speaking sections that get into what the application, hardware or service is doing that you don't see.

There is a lot of "how do I do this" types of information. I have been a computer technician for many years and have used a lot of technical books and while I have only had this one a short time it is the first book that I go to as was Help Line X Panther.

This is a real go to book for troubleshooting hardware, software, system networking and user profile issues. This book will help you diagnose a problem, tell you how to fix it and where to get the tool to fix it if need be. It will walk you through creating bootable hard drives and DVD's, configuring firewalls, installing 3rd party applications, configuring permissions. System preferences and recovering from application and system crashes.

The book also covers the iApps, iCal, iChat, iDVD, iMovie, iPhoto, iPod, iSync and iTunes applications, networking, user profiles, hardware, UNIX commands and so much more.

Help Line Tiger covers all the differences between Tiger and Panther in detail. It covers just about any issue you could come across in depth but concisely which every user and technician can appreciate. It is very skillfully written and presented.

This book will be very helpful for everyone from the beginner to the most advanced user and technician. As far as OS X Tiger goes this is the one size fits all desktop reference book. I can't think of a single short coming with this book. This book is worth every penny.

This is another outstanding example of great technical writing and another example of why Peachpit press press puts out the best books consistently.

11 of 11 people found the following review helpful:

5.0 out of 5 stars A must for Mac users, January 3, 2006

By	Steven Ross (Port Jefferson, N.Y. United States) - See all my reviews (REAL NAME)

Once again, Ted Landau has come to the rescue for Mac users- this time with input by Dan Frakes. Both are well known in Mac circles as true experts. Ted created the MacFixit website, which deserves daily visits, and Dan's columns for Macworld are educational and enjoyable.
Each edition of the book has out done its predecessor, and the Tiger edition is no exception. Tiger is an elegant OS, but nothing is perfect, and there are times
When great advice is vital for data protection and ones sanity. "Help Line" is the answer, and its advice is easily understood, and solves your issue without long phone calls to tech support. The chapters also have "Technically Speaking" sections that will delight the geek in you if you want to "go under the hood" of the topic. Every Mac owner should have a copy of this book- it is a must! I can't think of any book that comes close to this book. It truly is in a league of its own.

7 of 8 people found the following review helpful:

5.0 out of 5 stars Paid For Itself In One Sitdown, April 10, 2006

By	Jim Allen "Jim Allen" (NW Ohio) - See all my reviews

I was a late bloomer when it came to OS X. I don't like change for change's sake, but recently work forced my upgrade from OS 9. Well, I did it, but I didn't have to like it! It wasn't long before I started getting mauled by the Tiger. This time, however, I had no lifelines... either my own long experience or a "Sad Macs" book... of which I dog eared a couple copies over the years. When Landau recently published his Mac OS X Help Line- Tiger Edition debuted, I was pretty sure it was time to start dog earing another of his books. Well, just today in fact, I wrote "Paid In Full" on the jacket of that book! It helped me through a permissions problem that had me about to rack a round into a shotgun and put my computer to sleep the hard way. Whew, the book was lots cheaper than a G4! Landau saved the day again!