Apple Training Series: Mac OS X Support Essentials (Apple Training) (Paperback)

~ Owen Linzmayer (Author) "This book is based on Apple's official training course for Mac OS X Support Essentials, an in-depth exploration of the Macintosh operating system..." (more)
Key Phrases: Disk Utility, Knowledge Base, System Profiler (more...)

Editorial Reviews

Product Description

The only Apple-certified book on Mac OS X, this updated best-seller will take you deep inside the latest big-cat operating system, covering everything from networking technologies to system administration, customizing the operating system, command-line programming, and more. Whether you're a support technician or simply an ardent Mac user, you'll quickly learn and master the 150+ features new to Mac OS X Tiger, including the innovative Spotlight search system, a Dashboard filled with customizable Widget mini-apps, the Automator application for building customized workflows, and more. Following the learning objectives of the Apple Certified Technical Coordinator certification exam, this self-paced book is a perfect supplement to Apple’s own training class and a first-rate primer for computer support personnel who need to troubleshoot and optimize Mac OS X as part of their jobs. Chapter review sections and quizzes summarize and reinforce gained knowledge.

About the Author

Lead editor Owen Linzmayer is a San Francisco-based writer and user-interface designer. He is the author of 'Apple Confidential 2.0: The Definitive History of the World's Most Colorful Company' and contributes to major Apple and Macintosh publications worldwide.

Product Details

• Paperback: 560 pages
• Publisher: Peachpit Press; 1st edition (August 17, 2005)
• Language: English
• ISBN-10: 0321335473
• ISBN-13: 978-0321335470
• Product Dimensions: 9.1 x 7.4 x 0.9 inches
• Shipping Weight: 2.2 pounds (View shipping rates and policies)
• Average Customer Review: 4.9 out of 5 stars  See all reviews (9 customer reviews)
• Amazon.com Sales Rank: #324,878 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

20 of 20 people found the following review helpful:

5.0 out of 5 stars Great Book for preparing for the ACHDS test !, September 1, 2006

By	Ridah "Cert Master" (City, CA) - See all my reviews

I think this a must have book for anyone wanting to learn how to learn more about Mac's and how to support them. It's easy reading and you gain a lot of knowledge on how to use the operating system.

The best part about this book is that it prepares you for the ACHDS test. The contents of this book follows the same material as the recommended course at Apple for passing the ACHDS. If you read this book and follow the excercises, then I am confident that you will be able to pass the test. I got a 96% =)

Now if you want to be a power mac user, then you probably need to get another book--this is not a mac os x bible.

10 of 10 people found the following review helpful:

5.0 out of 5 stars Better Than a $1500 Apple Class!, September 15, 2006

By	Bradley Spencer "The Only Continually Updated... (New York) - See all my reviews

Peachpit just got the rights to start publishing Apple Certified materials. You used to have to take a $1500 class from Apple to get this same information!

Written in a casual and human tone, even the newest to new (myself) can understand this book. In fact, this has to be one of the best networking books I have ever read. Would you expect less from Apple?

Hand down, this book gets a 5 out of 5 for saving me $1451 dollars and teaching the ideas of supporting a Mac network and operating system. Buy it and make it part of your library!

7 of 7 people found the following review helpful:

5.0 out of 5 stars Excellent for ACHDS Exam Preparation, April 6, 2007

By	J. Fellows - See all my reviews (REAL NAME)

I needed a resource to help me prepare for the Apple Certified Help Desk Specialist exam. Period. And this book fit the bill. After reading through the book, I took the exam and earned an 89%! It worked for me. One word of caution: The exam is updated periodically for the latest incremental version of Mac OS X. Only very rarely did I find an exam question that wasn't covered by the book due to incremental Mac OS X updates since the book's publication. However, you CAN supposedly download updates from the publisher's website. I didn't learn about that until after I took the exam, but the website is on the back cover or back few pages, I believe. Awesome resource.