Complete Office Handbook: Third Edition (Paperback)

~ (Author), Leonard Kruk (Author), Joanne Miller (Author)

Editorial Reviews

Product Description

The administrative professional's guide to the modern office.

This revised and updated Third Edition provides the office worker with practical advice on how to survive and thrive in today's fast-paced business environment. Written by business specialists, it has detailed information on standard office practices, with special emphasis on electronic communications and information technology.

• Produced under the sponsorship and direct supervision of IAAP, International Association of Administrative Professionals
• Provides up-to-date information on the electronic office, simplifying complex tasks and procedures
• Indispensable for office personnel at every level; self-employed workers; consultants; and entrepreneurs

From the Publisher

"This guide is my proven resource!"
--Kay Enlow, CPS, Hallmark Cards, Inc.

"This book is a MUST for every executive assistant."
-- Chris Jackel, Paul Revere Insurance

"The inclusion of so much information about the newest in technology ... [makes this] an important tool for every office."
--Gerri Kozlowski, CPS, Federal Reserve Bank of NY, Buffalo Branch --This text refers to an out of print or unavailable edition of this title.

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Product Details

• Paperback: 608 pages
• Publisher: Random House Reference; 3 edition (August 13, 2002)
• Language: English
• ISBN-10: 0375709290
• ISBN-13: 978-0375709296
• Product Dimensions: 9.1 x 7.4 x 1.3 inches
• Shipping Weight: 2.2 pounds (View shipping rates and policies)
• Average Customer Review: 4.4 out of 5 stars  See all reviews (7 customer reviews)
• Amazon.com Sales Rank: #39,132 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

14 of 14 people found the following review helpful:

3.0 out of 5 stars Only for Beginners, April 18, 2008

By	T. Hooper "thdizzy" (Osaka, Japan) - See all my reviews (TOP 1000 REVIEWER)    (REAL NAME)

The Complete Office Handbook attempts to be a guide for everything that administrative assistants may need to do in a typical office. In it's attempt to cover everything, it only skims over most topics. I bought this to get some tips on office etiquette, but the section on etiquette was quite brief and covered things that were mostly common sense for people who have worked in an office before. The other thing that you might want to be aware of is that the section on office technology is out of date since this was published in 2002. I would only recommend this book to fresh college graduates who haven't had any office experience. If you're in that situation, you'll learn a lot about what it is like to work in an office. If you've had any office experience, give this a pass.

12 of 16 people found the following review helpful:

5.0 out of 5 stars Awesome info for the Administrative Professional, March 24, 2006

By	gograciela "GGM" (Chicago, IL) - See all my reviews

It trulys reflects the role of today's AP. I take great pride in keeping well informed and my skills sharp. The material in this book enhances my professional image. If you're serious about your career get this book.

7 of 9 people found the following review helpful:

5.0 out of 5 stars A Comprehensive Guide to the Office, August 8, 2006

By	Gloria Markus (Little Rock, AR United States) - See all my reviews (REAL NAME)

This is an excellent book. It covers many areas of office procedure and etiquette, including electronic forums. I would recommend this book as an excellent guide for the office.