Buyology: Truth and Lies About Why We Buy (Hardcover)

~ (Author), Paco Underhill (Foreword)
Key Phrases: baby powder, guitar hero, brain scan study, Coca Cola, Hello Kitty, United States (more...)

Editorial Reviews

From Publishers Weekly

Through extensive and expensive research, Lindstrom provides an adequate primer on what neuroscience studies can tell society—particularly marketers—about how selling (and more important, buying) works. Whether considering the roles of sex, religion, product placement or contradictions in consumer habits between what they say and what they do, Lindstrom explores how brain-scan studies reveal an avalanche of information about what works and what doesn't. Though the information is intriguing, Lindstrom's disregard for the potential abuses of such information (such as marketers purposely manipulating people to buy products that are harmful, of which there is a proven track record) makes his enthusiasm suspect. Don Leslie provides a good voice for nonfiction material, using a congenial tone with good emphasis to keep the listeners engaged. His gentle but deep voice creates the impression of an older person imparting knowledge upon the youth, which may also lend some authority to the text. A Doubleday hardcover. (Oct.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved. --This text refers to the Audio CD edition.

Review

"A page-turner"
-Newsweek

" Lindstrom dishes up results, alongside a buffet of past research, with clear writing and deft reasoning."
-Fast Company

“Lindstrom … has an encyclopedic knowledge of advertising history and an abundance of real-world business experience”
-The Washington Post

“Martin Lindstrom, the boy wonder of branding, tells that the future of shopping is all in the mind”
-The Sunday Times (UK)

“Shatters conventional wisdom”
- CNBC

"...brings together a great many strands of research to build a fascinating case. The writing is snappy and the book’s a page turner"
-BBC Focus Magazine

“Lindstrom's research should be of interest to any company launching a new product or brand”
-USA Today

"Lindstrom...has an original, inquisitive mind...His new book is a fascinating look at how consumers perceive logos, ads, commercials, brands, and products."
-Time

“When someone tells you that a book is a "page-turner," you probably think of the latest top-list best-seller. Now you'll think of Buyology….Pick up a copy of this book and get one of those highlighting thingamajiggies before you fix your ad budget for the new year. "Buyology" is definitely money well-spent.”
-The Eagle Tribune


“An entertaining and informative tome”
-The Seattle Examiner


“Why do rational people act irrationally? Written like a fast paced detective novel, "Buyology" unveils what neuromarketers know about our decision making so we can buy and sell more insightfully."
- Dr. Mehmet C Oz Professor of Surgery, Columbia University, and author of YOU -The Owner’s Manual

“Move over Tipping Point and Made to Stick bec... --This text refers to the Kindle Edition edition.

See all Editorial Reviews

Product Details

• Hardcover: 256 pages
• Publisher: Broadway Business (October 21, 2008)
• Language: English
• ISBN-10: 0385523882
• ISBN-13: 978-0385523882
• Product Dimensions: 8.4 x 5.6 x 1.1 inches
• Shipping Weight: 14.1 ounces (View shipping rates and policies)
• Average Customer Review: 3.8 out of 5 stars  See all reviews (167 customer reviews)
• Amazon.com Sales Rank: #10,108 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

108 of 116 people found the following review helpful:

2.0 out of 5 stars Infomercial?, November 5, 2008

By	C. P. Anderson (Charlotte, NC) - See all my reviews (REAL NAME)

This book has a very interesting premise - using MRI to examine, not cognition, memory, or emotion, but advertising. And some of the results are rather interesting. For example:

- Negative messages (anti-smoking ads, say) can activate desires just as easily as positive ones.
- Strong brands can activate the same brain centers as do religious topics.
- Indirect advertising (the coke glasses sitting in front of the American Idol judges) can be more effective than direct advertising.

Probably the biggest takeaway is that what people say and how they really feel are not the same. Actually, having written all this out, I'm not sure that these results really are all that unexpected and interesting after all. ;^)

My biggest beef with the book is how thin it is beyond the basic reporting of results. Yes, it actually is over 200 pages (just barely), but there is an awful lot of padding in there. Part of that is going over some very basic ideas (subliminal advertising, e.g.) ad infinitum, but also being extremely anecdotal. I like anecdotes, and feel they make for a great read, but the author really goes overboard - especially when it comes to anecdotes about himself.

In fact, the author's ego really gets in the way here. Here are some samples:

"But this study wasn't going to come cheap, and I knew that without corporate backing, it was dead in the water. But when I get an idea in my head that keeps me up at night, I'm persistent. Politely pushy, you might call it. Those twenty-seven messages on your answering machine. They're all from me (sorry)."

and

"By way of profession, I'm a global branding expert. That is, it's been a lifelong mission (and passion) to figure out how consumers think ... If you look around, chances are you'll find my branding fingerprints all over your house or apartment ... As a branding expert and brand futurist (meaning that the sum of my globe-hopping experience gives me a helicopter view of probable future consumer and advertising trends) ..."

and

"I've been told more times than I can count that my appearance is as unconventional as what I do for a living ... My features [he has a baby face], my raked-back blond hair, and my habit of wearing all black give a lot of people the impression that I'm some kind of quirky child evangelist, or maybe some precocious, slightly wired high-school student who got lost on the way to the science lab and ended up in a corporate boardroom by mistake. I've gotten used to it over the years. I suppose you could say it has evolved into my brand."

Overall, the tone of the book is more one of simply trying to drive business (including a URL to his site in the book's last sentence) than actually reporting anything seriously. A little sad, given the premise and all the hype and expectation the author tries to generate.

This also brings up the issue of ethics, which the author barely touches on. Apart from the issue of the book being basically a long infomercial, I also wondered about the intrusiveness and manipulation that would be inherent in applying some of the findings. It really only gets an oops-almost-forgot two sentences at the end of the book:

"Because that is a world in which we, the consumers, can escape all the tricks and traps that companies use to seduce us to their products and get us to buy and take back our rational minds. And I hope that by writing Buyology, this is the world I have helped bring about."

A much better read would be Click: What Millions of People Are Doing Online and Why it Matters - same large topic, but much more interesting, informative - and modest.

46 of 52 people found the following review helpful:

1.0 out of 5 stars 5 minutes of clear thinking will answer every question you might have thought this book would answer., November 3, 2008

By	David McDowell "Researcher" (America's midwest) - See all my reviews (REAL NAME)

This is the first book in a long time I felt like taking back, and demanding a refund.

Filled with common-sense observations inflated with info-mercial style prose, it's a shadow of the scientific study it claims to be.

Each chapter pounds you with juvenile "imagine this!" scenarios, while providing little scientific backing for the author's conclusions. After each disappointing narrative, he promises the next chapter has "groundbreaking new science!" Clearly, he has mastered the art of hype, for that's mostly what this book is.

Those looking for information on motivation and thinking patterns will be best served to look elsewhere.

48 of 56 people found the following review helpful:

1.0 out of 5 stars Should have been a 3 page magazine article, November 6, 2008

By	John Coley (Lake Martin, AL) - See all my reviews (REAL NAME)

This book was 50% review of other brands and ad campaigns, 30% bragging about how cool the "experiments" were, 10% new data that was only semi compelling, and 10% telling you what they just told you.

If they really stretched it, this should have been a 3 page article in a reader's digest. Maybe a 1,000 word article in the WSJ.

The most interesting thing I learned was about "mirror neurons" and how our brains imagine, e.g., eating an apple when only watching someone else do it. But that is not enough for a whole book. There were other tidbits but not worth the $ or effort to learn them.

I bought this book on tape along with "Tribes" by Godin. Audible is giving that one away for free. I would have paid $20 for Tribes and nothing for Buyology. It's almost as if the author of Buyology said "well since I have spent all this money for research I guess I should write a book."