Review
'This book...incorporates considerable practical experience and is well structured to make it informative.' -
ISO News, Jan/Feb 2000
Product Description
Quality assurance has evolved from a manufacture-centered discipline to one with broad management implications across all industries and professions. This book is a practical and accessible guide to implementing an ISO 9000 quality system. It explains the concepts and practices of quality assurance in the context of building construction, using the internationally-adopted ISO family of standards.
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