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Phone Power: How to Make the Telephone Your Most Profitable Business Tool
 
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Phone Power: How to Make the Telephone Your Most Profitable Business Tool (Paperback)

by George R. Walther (Author)
5.0 out of 5 stars See all reviews (3 customer reviews)

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Frequently Bought Together

Customers buy this book with What You Say Is What You Get : How to Master Power Talking, the Language of Success by George R. Walther

Phone Power: How to Make the Telephone Your Most Profitable Business Tool + What You Say Is What You Get : How to Master Power Talking, the Language of Success
Price For Both: $30.94

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Editorial Reviews

Product Description
Do you sometimes feel you're caught in an endless game of "telephone tag?" Do you always manage to call when an important person is "in a meeting?" Have you ever felt like ripping the phone out of the wall in frustration? Then this books is for you! There's more to using the telephone than dialing the right number. The phone is your link to clients, associates, vendors, and customers - start making the most of it. - Short-circuit those endless games of "telephone tag." - Penetrate tangled bureaucracies to reach virtually anyone. - Project a more powerful image using "Power Talking" phrases. - Stop wasting time and accomplish more with your phone. - Sell, negotiate, collect past-due bills, adn upgrade PR efficiently.

About the Author
George Walther is an acknowledged expert at boosting your communication effectiveness. People who manage, sell, collect past-due accounts, negotiate, serve customers, and seek to project a more positive image, regard his PHONE POWER book, seminars, and audio/video tapes as classic guides. His second book, POWER TALKING , shows people in every walk of life how to be more positive and persuasive, in every conversation. UPSIDE-DOWN MARKETING focuses on maximizing profit leverage opportunities. His newest book, HEAT UP YOUR COLD CALLS, teaches how to warm up your prospects and achieve better sales results - legally and ethically. George is one of fewer than 100 professional speakers to hold the National Speakers Association's highest award for platform excellence, the "CPAE," as well as the highest professional speaking designation, the "CSP." He earned an MBA in Marketing from UCLA, and a Bachelor's degree in Speech. His work is published around the world by Putnam, McGraw-Hill, Simon & Schuster, Nightingale-Conant, and Berkley Books, with many foreign language editions. Delighted Clients Microsoft, GTE, Ford, Johnson & Johnson, FTD, American Express, Hewlett-Packard, GE, American Airlines, AT&T, Dunhill, Roman Meal, US WEST, Snelling & Snelling, ASAE, National Apartment Association, International Customer Service Association, International Telephone Credit Union Association, and many other associations and corporations, including frequent international assignments.

Product Details

  • Paperback: 205 pages
  • Publisher: Berkley Publishing Group (November 1, 1987)
  • Language: English
  • ISBN-10: 0425104850
  • ISBN-13: 978-0425104859
  • Product Dimensions: 6.7 x 4.2 x 0.9 inches
  • Shipping Weight: 3.2 ounces (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars See all reviews (3 customer reviews)
  • Amazon.com Sales Rank: #220,143 in Books (See Bestsellers in Books)


What Do Customers Ultimately Buy After Viewing This Item?

Phone Power: How to Make the Telephone Your Most Profitable Business Tool
90% buy the item featured on this page:
Phone Power: How to Make the Telephone Your Most Profitable Business Tool 5.0 out of 5 stars (3)
$5.99
Heat Up Your Cold Calls: How to Get Prospects to Listen, Respond, and Buy
10% buy
Heat Up Your Cold Calls: How to Get Prospects to Listen, Respond, and Buy 4.5 out of 5 stars (17)

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Customer Reviews

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Average Customer Review
5.0 out of 5 stars (3 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
4 of 5 people found the following review helpful:
5.0 out of 5 stars A must read! You will improve your phone effectiveness!, January 8, 2000
By Ken Hubbard (Grand Rapids, Michigan) - See all my reviews
In my profession I spend 70% of my time on the phone. I'm telling you confidently that if you act on the ideas and strategies in this book, you should experience satisfyingly higher levels of success (in your business practices and in your personal endeavors). This is a quick-read covering the most pressing phone challenges in an easy-to-understand manner. The topics include: penetrating the receptionist's phone screen, screening your calls effectively, eliminating phone tag, setting appointments, time management, projecting authority (phraseology and voice annunciation), handling irate calls, negotiation, collections and telemarketing. My return, many thousands.
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2 of 4 people found the following review helpful:
5.0 out of 5 stars Best resouce for training telephone sales perople, April 3, 2002
I discovered this book while managing a large group of people in the telemarketing sales department of the nations largest mapmaking company. This book has proved invaluble in sales tips and techniques to sell anything! Highly recommeded
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1 of 3 people found the following review helpful:
5.0 out of 5 stars OUTSTANDING, SIMPLE, TO THE POINT, August 23, 1998
By A Customer
ANY ONE WHO USES THE PHONE FOR BUSINESS SHOULD READ THIS BOOK
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