Smart Questions: The Essential Strategy for Successful Managers [Paperback]

Dorothy Leeds (Author)

Editorial Reviews

Product Description

Called "a must" by Norman Vincent Peale, this definitive guide shows you how to ask for the most from your staff-and get it!

"Revolutionary...invaluable insights."-Robert L. Shook, author of Hardball

"A comprehensive guide to sharpening your questioning skills."-Michael LeBoeuf, author of How to Win Customers and Keep Them for Life

About the Author

Dorothy Leeds, a sought-after motivational speaker, has contributed to and been featured in numerous publications including The New York Times, USA Today, Money, Forbes, and Business Week.

Product Details

• Paperback: 336 pages
• Publisher: Berkley Trade (November 7, 2000)
• Language: English
• ISBN-10: 0425176592
• ISBN-13: 978-0425176597
• Product Dimensions: 7.9 x 5.1 x 0.7 inches
• Shipping Weight: 10.4 ounces (View shipping rates and policies)
• Average Customer Review: 4.4 out of 5 stars  See all reviews (10 customer reviews)
• Amazon Bestsellers Rank: #198,244 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

33 of 33 people found the following review helpful:

5.0 out of 5 stars This is the smart choice in this category!, June 28, 2000

By	Keeshia - See all my reviews

This review is from: Smart Questions (Paperback)

The 'smart question' to ask is "Why am I looking at these types of books?" If the answer is to improve your ability to get more out of your meetings, interviews, negotiations, and communications with everyone at any level (internal and external to your organization), this is the book to buy by far. I've read many self-help communications books and this one really gets to the heart of the matter -- ask and you shall receive; ask the right question(s) and you'll get what you want/deserve. It was an easy and enjoyable read that gets you engaged from the first chapter (unlike so many other books that take 5 chapters to explain what they're to accomplish). The quizzes really provide helpful and immediate feedback. You can read from cover to cover or use as a reference. Either way, this book gives you tools to use right away. You'll carry this one around with you until you've mastered the technique.

You won't be disappointed (as I have with so many other books of this kind). This one is a winner, hands down!

20 of 21 people found the following review helpful:

5.0 out of 5 stars One of the BEST communication tools!, October 18, 1999

By	Judith L. Cacco (Parker, CO USA) - See all my reviews

This review is from: Smart Questions (Paperback)

Dorothy Leeds skillfully addresses the problem that we all seem to have in communication---asking the right question. She takes you through asking yourself what it is you're trying to achieve, and then helps you think about how to formulate an effective "query" to receive your answer. She says (and I agree) that next to the effective use of silence, asking 'smart questions' is the second most powerful communication tool that there is. Anyone who wishes to communicate effectively and powerfully should own a copy of this book, keep it close by, and study its depth. HIGHLY recommended for those in the Health Sciences field.

11 of 12 people found the following review helpful:

5.0 out of 5 stars Powerful exploration of role of good questions in success, August 23, 1998

By A Customer

This review is from: Smart Questions (Paperback)

Excellent handbook on how to frame and use questions to gain commitment, resolve problems, develop creative solutions, and respond to different personality types. Clear examples of how good questions can impact results and meet personal goals. A must read for anyone who feels the best way to get results is to tell people what they need to do.