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Editorial Reviews
Amazon.com Review
The etiquette rulebook was born 4,200 years ago, when Ptah Hotep prescribed proper behavior to ancient Egyptians. Netiquette, however, is a relatively new field. In E-Mail Etiquette, Samantha Miller sheds light on the dos and don'ts of attachments, mass mailings, personal and business e-correspondence, e-mail hoaxes, viruses, spam, and e-mail privacy. "E-mail should be the most polite form of communication ever invented," says Miller, the Internet manners expert for People magazine. Then why is so much of it so irksome? Miller's contributors complain about useless subject heads, unattached attachments, and those chain letters usually sent by one's mother. Miller herself weighs in on SHOUTING, signature lines, and emoticons. On-the-job e-mailers are advised never to write anything in e-mail "you wouldn't want to see tacked to the office refrigerator." Joke senders are counseled to "think of e-mail as a cocktail party.... You don't plant yourself in front of a group of partiers and tell jokes until they flee." Who wouldn't benefit from discussions about why spelling matters and when it's appropriate to e-mail a thank-you note? --Jane Steinberg
Product Description
Everyone uses e-mail these days, but not everyone knows how to. E-MAIL ETIQUETTE will change all of that.This guide to polite and productive electronic mail use at home or in the office will be a must-read for everyone. Irritated by friends who clog your in-box with too frequent (and too frequently foolish) forwards? Confused about how to send an e-mail to a potential client? Want to dump your latest beau via e-mail? (Don't! Once you send it, you can't control who sees it.) E-MAIL ETIQUETTE has the answers to all of these questions and more. Loaded with tips and advice, E-MAIL ETIQUETTE will help readers navigate the tricky terrain of using e-mail to further their career, social life, and everything in between.
See all Editorial Reviews
The etiquette rulebook was born 4,200 years ago, when Ptah Hotep prescribed proper behavior to ancient Egyptians. Netiquette, however, is a relatively new field. In E-Mail Etiquette, Samantha Miller sheds light on the dos and don'ts of attachments, mass mailings, personal and business e-correspondence, e-mail hoaxes, viruses, spam, and e-mail privacy. "E-mail should be the most polite form of communication ever invented," says Miller, the Internet manners expert for People magazine. Then why is so much of it so irksome? Miller's contributors complain about useless subject heads, unattached attachments, and those chain letters usually sent by one's mother. Miller herself weighs in on SHOUTING, signature lines, and emoticons. On-the-job e-mailers are advised never to write anything in e-mail "you wouldn't want to see tacked to the office refrigerator." Joke senders are counseled to "think of e-mail as a cocktail party.... You don't plant yourself in front of a group of partiers and tell jokes until they flee." Who wouldn't benefit from discussions about why spelling matters and when it's appropriate to e-mail a thank-you note? --Jane Steinberg
Product Description
Everyone uses e-mail these days, but not everyone knows how to. E-MAIL ETIQUETTE will change all of that.This guide to polite and productive electronic mail use at home or in the office will be a must-read for everyone. Irritated by friends who clog your in-box with too frequent (and too frequently foolish) forwards? Confused about how to send an e-mail to a potential client? Want to dump your latest beau via e-mail? (Don't! Once you send it, you can't control who sees it.) E-MAIL ETIQUETTE has the answers to all of these questions and more. Loaded with tips and advice, E-MAIL ETIQUETTE will help readers navigate the tricky terrain of using e-mail to further their career, social life, and everything in between.
See all Editorial Reviews
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Inside This Book
(learn more)
First Sentence:
You have before you a new e-mail message. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
fellow subscribers, virus hoaxes, percent check, rules for kids, blind carbon copies Key Phrases - Capitalized Phrases (CAPs): (learn more)
Net Peeve, Embarrassing E-Moment, Survey Says, America Online, Microsoft Outlook, Roper Starch Worldwide Adult Cyberstudy, American Cancer Society, Bill Gates, Microsoft Word, Monica Lewinsky, New York Times, Silicon Valley, Big Brother, E-Etiquette National Survey, Luntz Research, Warner Bros, American Management Association, Classic of the Genre, Internet Manners, Star Wars, Costa Rica, Exploited Children, Internet Report, Jane Smith, President Clinton New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
You have before you a new e-mail message. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
fellow subscribers, virus hoaxes, percent check, rules for kids, blind carbon copies Key Phrases - Capitalized Phrases (CAPs): (learn more)
Net Peeve, Embarrassing E-Moment, Survey Says, America Online, Microsoft Outlook, Roper Starch Worldwide Adult Cyberstudy, American Cancer Society, Bill Gates, Microsoft Word, Monica Lewinsky, New York Times, Silicon Valley, Big Brother, E-Etiquette National Survey, Luntz Research, Warner Bros, American Management Association, Classic of the Genre, Internet Manners, Star Wars, Costa Rica, Exploited Children, Internet Report, Jane Smith, President Clinton New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
Citations (learn more)
This book cites 2
books:
2
books
cite this book:
- Wear Sunscreen: A Primer for Real Life by Mary Schmich on page 55
- The Elements of Style, Fourth Edition by William Strunk Jr. on page 100
- Career Knowtes: Mystery Shopping, Second Edition (How to Have Fun and Make Money in a Career You Love Series) by Kailin Gow on page 16
- The Office Professional's Guide by US Dictionaries Group in Back Matter
What Do Customers Ultimately Buy After Viewing This Item?
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57% buy the item featured on this page: E-Mail Etiquette: Do's, Don'ts and Disaster Tales from People Magazine's Internet Manners Expert |
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25% buy E-Mail: A Write It Well Guide--How to Write and Manage E-Mail in the Workplace $14.95 |
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18% buy Send: The Essential Guide to Email for Office and Home $13.57 |
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