Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector (Plume) (Paperback)

~ (Author), Ted Gaebler (Author)
Key Phrases: entrepreneurial governments, steering organizations, public entrepreneurs, New York, East Harlem, Fox Valley (more...)

Editorial Reviews

From Kirkus Reviews

An inspiring, well-organized exposition of ten principles that appear to offer hope for renewal in an era of government decline. Osborne's Laboratories of Democracy (1988) celebrated government innovation at state and local levels; here, the ideas are further developed, with many more examples and a sharper focus. Osborne and Gaebler (the former city manager of Visalia, California) charge that government bureaucracy, created a hundred years ago to combat official corruption, has outlived its usefulness. Since governments are increasingly caught between declining revenues and rising demands for service, the authors call on them to become more ``catalytic,'' ``mission-driven,'' ``customer-driven,'' ``anticipatory,'' ``market-oriented,'' etc. The authors recognize that these terms may have a vaguely threatening ring to many liberals and public employees, but they counter those fears with examples of how the adoption of these principles has resulted in employee empowerment, increased public support, etc. For example, they explain how, when Phoenix forced its trash collectors to compete with private businesses while guaranteeing the collectors' jobs, morale and productivity soared. Most convincing is the way Osborne and Gaebler discuss honestly the most serious potential problems with their proposals--e.g., their refusal to endorse merit pay for individual teachers, which, they admit, may set up cutthroat situations. Analyzing the successful experiments, they provide theory for political scientists to chew on and examples for government officials to consider--e.g., that of Visalia, which uses bonuses to reward groups of employees more often than individuals ``on the theory that individual rewards encourage people to hoard information and compete with one another, while group rewards encourage people to share information and work together.'' Required reading for burned-out civic reformers, and stirring stuff for socially concerned businesspeople. -- Copyright ©1992, Kirkus Associates, LP. All rights reserved. --This text refers to the Hardcover edition.

Product Description

A revolution is stirring in America. People are increasingly dissatisfied with the way the government works. This New York Times bestseller is both a call to arms against bureaucratic malaise and a guide for those who want to build something better. Using case studies from around the country, the authors lay out a road map for entrepreneurial government which applies results-oriented philosophies to public policy.

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Product Details

• Paperback: 432 pages
• Publisher: Plume (February 1, 1993)
• Language: English
• ISBN-10: 0452269423
• ISBN-13: 978-0452269422
• Product Dimensions: 8 x 5.2 x 1.3 inches
• Shipping Weight: 1.5 pounds (View shipping rates and policies)
• Average Customer Review: 3.0 out of 5 stars  See all reviews (12 customer reviews)
• Amazon.com Sales Rank: #403,935 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

7 of 7 people found the following review helpful:

3.0 out of 5 stars Useful ideas, but. . ., June 4, 2000

By	R. Tomlin "waukegan" (Waukegan, IL United States) - See all my reviews (REAL NAME)

Many of the innovative approaches undertaken by the various agencies outlined in Osborne and Gaebler's work do provide some inspiration for needed changes in how government operates. Nevertheless, it is important to note that some of the ballyhooed "innovations" described in this arguably important work failed subsequent to the publication date. As such, readers sorely deserve an update. We could learn as much from how some of these innovations have failed as we did from how many of them succeeded.

14 of 19 people found the following review helpful:

3.0 out of 5 stars Academic Rhetoric and Reality, October 1, 2000

By	Tansu Demir (Springfield, IL) - See all my reviews (REAL NAME)

This book is about "Reinventing Something" as you understand from its caption. I could not surprize much when I finished to read this very popular book because ;

1 The cases included in book to support theory were chosen selectively. I can show a lot of examples in contrary to the framework proposed in Osbornes book but none of negative examples were included. The book is very one-handed and does not project the facts correctly.

2 A distinction were not made in this book between public and private sector organizations and behaved as if both of them have the same principles and context. The relation of Public Management with democratic principles were ignored. Basically, this book is a "public" version of the book of Peters and Waterman - In Search of Excellence -.

3 The principles propesed in this book are accepted universal and thought as time and location-free. Cultural differences among countries were underestimated. Generalizations pervades the book.

4 This book is not based on a decent scientific research and so does not have an academic-quality.

Overall, if you want to read this book because of its popularity, you should read it with other strong resources in the field of public administration and management. Some reference materials are indicated below...

Mark Moore, Creating Public Value ; Norman Flynn, Public Sector Management ; Guy Peters, The Future of Governing

4 of 5 people found the following review helpful:

4.0 out of 5 stars A Third Way Perhaps!, October 28, 2000

By	Jamal Nazir - See all my reviews

Very interesting approach which makes an endeavor to integrate government and business. The idea this books advocates is to steer rather then rowing. It emphasizes on building up of the community and empowering it so it becomes self-sufficient. I would say that Al Gore and Tony Blair are two very strong supporters of this new approach of running the government.