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Operations Management for MBAs, 2nd Edition (Paperback)

by Jack R. Meredith (Author), Scott M. Shafer (Author)

4.2 out of 5 stars See all reviews (9 customer reviews)

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Editorial Reviews

Product Description
This book contains a brief introduction to the basic concepts of operations management. It takes a more strategic, conceptual, and contemporary approach to discuss topics that MBAs are currently facing such as supply chain management, the balanced scorecard, and yield management.

From the Back Cover
Take a strategic approach to OM!

Revised and updated, OPERATIONS MANAGEMENT FOR MBAs, 2/E guides you through all the basics of operations management—from the balanced scorecard and cote competency, to mass customization, benchmarking, business process design, and neterprise resource planning (ERP).

Meredith and Shafer takes a strategic, conceptual view of OM, emphasizing the critical role OM plays in all career paths. The text's clear and concise overview of key concepts makes it the perfect complement to cases and readings on OM.

Key features

The material is conceptual and strategic in nature, making it more relevant and interesting to experienced students, while giving a comprehensive review of the subject to new students.
Added a new chapter with in-depth information on the strategic aspects of Supply Chain Management.
Added an extensive discussion and description of Goldratt's concept of the Critical Chain.
A supplemental section on The Beer Game, used in many MBA classes, has been included.
Quantitative material is presented only when it provides a better understanding of key concepts.

See all Editorial Reviews

Product Details

Paperback: 420 pages
Publisher: Wiley; 2 edition (October 10, 2001)
Language: English
ISBN-10: 0471000604
ISBN-13: 978-0471000600
Product Dimensions: 9.9 x 8 x 0.6 inches
Shipping Weight: 1.6 pounds

Average Customer Review: 4.2 out of 5 stars See all reviews (9 customer reviews)

Amazon.com Sales Rank: #755,725 in Books (See Bestsellers in Books)

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Citations (learn more)

9 books cite this book:

Managing Services by Alan Nankervis on page 208, page 216, and page 250
Health Operations Management (Health Management Series) by Jan Vissers on page 11, and page 50
How to Get Into the Top MBA Programs by J.D., Richard Montauk on page 393
Strategic Operations Management: The New Competitive Advantage by Robert Lowson in Back Matter
Introduction to Information Systems Project Management by David Louis Olson on page 180

See all 9 books citing this book

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Customer Reviews

9 Reviews

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Average Customer Review

4.2 out of 5 stars (9 customer reviews)

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Most Helpful Customer Reviews

12 of 14 people found the following review helpful:

5.0 out of 5 stars EXCELLENT INTRODUCTION TO A TECHNICALLY CHALLENGING SUBJECT., April 9, 1999

By A Customer

This review is from: Operations Management for Mbas (Paperback)

This is an excellent introduction to understanding the process and management of transforming inputs into useful outputs. While the subject is technical, the presentation makes it highly accessible. Major topics covered are: the nature of operations; business strategy and global competitiveness; quality management; product/service design; transformation system design; capacity and location planning; schedule management; materials management; supply chain management and just-in-time systems; and project management. Each chapter concludes with cases and questions that are open-ended, an approach to learning that is applied and appropriate for higher levels of learning. Definitions of key terms are embedded in the text. Reviewed by Yvette Borcia, Managing Partner, Stern & Associates, co-author of Stern's Sourcefinder: The Master Directory to HR and Business Management Information & Resources, Stern's CyberSpace SourceFinder, and Stern's Compensation and Benefits SourceFinder.

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1 of 1 people found the following review helpful:

4.0 out of 5 stars Needed for a class in a hurry, April 19, 2009

By	Justin's Nee-Nee (Georgia, USA) - See all my reviews

This review is from: Operations Management for MBAs (Paperback)

I can't review the actual product, but I will state a fact about Amazon's service. I found out I needed this book on a Thursday for a class that was beginning the next day. I ordered the book after 2 in the afternoon, next day air, and it had been delivered before noon the next day. Amazon had the cheapest price and the delivery wasn't that expensive. Amazon really saved the day and I'll definitely come back.

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4.0 out of 5 stars Book review, February 24, 2009

By	Jim "Jim" (USA) - See all my reviews

This review is from: Operations Management for MBAs (Paperback)

This book is quite well written for first year MBA student. However, some items are left out of this book due to the scope of the book.

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Most Recent Customer Reviews

4.0 out of 5 stars Used for class
This was the recommended text for a class. We didn't end up really using it much for the course, but it helped me find some general information for our final exam.

Published 8 months ago by Dancing Queen

5.0 out of 5 stars Great Seller
The Book was as described by the seller. I use it for my course at the University.

Published 9 months ago by Sanus Sharmadulal

1.0 out of 5 stars boring and outdated
This is the most boring book from the most boring class I have ever taken. Unless you are a manager in an 1800's era shoe factory, much of this material is mundane and outdated... Read more

Published 11 months ago by N. Atkins

5.0 out of 5 stars Excellent
The delivery was timely and the book was in an excellent shrink wrapped, brand new condition.

Published on February 24, 2006 by A. Raj

5.0 out of 5 stars Speedy Delivery
I got the book three day after I ordered.
Incredible fast .....
Thanks for doing me a favor.

Published on September 2, 2005 by Cheng Kuan Lai

5.0 out of 5 stars An excellent, easy to read book
We used this book as one of our texts while working on my MBA. It is very good, especially for someone who has a technical, non-manufacturing background. I highly recommend it.

Published on May 15, 2000 by Scott Moss

› See all 9 customer reviews...

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