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Word-Of-Mouth Marketing (Paperback)

by Jerry R. Wilson (Author) "The talk factor is a term I coined to describe the dynamics of word of mouth, but it's a concept you're completely familiar with in..." (more)
Key Phrases: controlled outrageousness, goof kit, blitz team, Quill Corporation, Jack Miller, Tom Peters (more...)
4.7 out of 5 stars See all reviews (3 customer reviews)


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Editorial Reviews

Product Description
Shows how to manage the ``talk factor'' in your company—spreading good news about the organization—and initiate a full-scale, word-of-mouth blitz to supplement any marketing strategy. Best of all, the techniques described here work for all organizations—big or small, professional or social, profit or non-profit. Whatever you're selling, it can help you wield the most powerful marketing tool of all.

Product Details

  • Paperback: 272 pages
  • Publisher: John Wiley & Sons (January 1994)
  • Language: English
  • ISBN-10: 0471008583
  • ISBN-13: 978-0471008583
  • Product Dimensions: 9.2 x 6.1 x 0.7 inches
  • Shipping Weight: 13.4 ounces
  • Average Customer Review: 4.7 out of 5 stars See all reviews (3 customer reviews)
  • Amazon.com Sales Rank: #1,330,792 in Books (See Bestsellers in Books)

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4.7 out of 5 stars (3 customer reviews)
 
 
 
 
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15 of 17 people found the following review helpful:
4.0 out of 5 stars This book really works wonders!, April 5, 2000
Word of Mouth Marketing is a book I have been looking for for a long time. In my business, of corporate entertainment, other performers are always asking for my advice on how I market myself. This books puts the marketing strategy that I use into black & white. How to get clients, How to KEEP clients, responding to negative situations, REWARDS for those that play a part in promoting YOUR BUSINESS, incentives to get people to talk about your product/business. I especially loved the final chapter, The Word of Mouth Marketing Blitz. Everything we need to know about utilizing word of mouth advertising is summarized in easy to understand, and easy to put into action steps. I will read this book over and over, and will definately refer others to it in the future.
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4 of 4 people found the following review helpful:
5.0 out of 5 stars Incredible, December 17, 2004
I have read over 300 business books and I would rank Jerry's Book at the top. Very practical ideas that are easy to implent and see immediate results. If you are in sales or own your own business you better hope your competition does not read this first!

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2 of 2 people found the following review helpful:
5.0 out of 5 stars Great read especially for small business owners, August 12, 2005
This is a great book for anyone contemplating staring a business or already in business. All too often everyone wants to advertise which costs money. Jerry nails it in his book by focusing on your customers to market your business through "word of mouth." If you're struggling with how to promote or advertise your business, this is a must read.
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