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How to Conduct Your Own Survey (Paperback)

by Priscilla Salant (Author), Don A. Dillman (Author) "The woman on the telephone sounded anxious..." (more)
Key Phrases: local business survey, unordered response choices, inherit your business, New York, Washington State University, Sage Publications (more...)
4.2 out of 5 stars See all reviews (6 customer reviews)

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Frequently Bought Together

Customers buy this book with Internet, Mail, and Mixed-Mode Surveys: The Tailored Design Method by Don A. Dillman

How to Conduct Your Own Survey + Internet, Mail, and Mixed-Mode Surveys: The Tailored Design Method
Price For Both: $121.45

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Editorial Reviews

Product Description
Leading experts show people with little training or experience how to conduct a meaningful but inexpensive survey. Explains how to determine whether you need a survey, select the best one for your needs, word questionnaires, train interviewers, as well as analyze and use data. Describes common errors and how to avoid them. Offers excellent advice on when to turn to a professional.

From the Back Cover
A nuts-and-bolts guide to conducting your own professional-quality surveys without paying professional fees. How can you gauge public support for a cause or test the market for a product or service? What are the best methods for validating opinions for use in a paper or dissertation? A well-documented survey is the answer. But what if you don’t have thousands of dollars to commission one? No problem. How to Conduct Your Own Survey gives you everything you need to do it yourself! Without any prior training, you can learn expert techniques for conducting accurate, low-cost surveys. In step-by-step, down-to-earth language, Priscilla Salant and Don A. Dillman give you the tools you need to:
  • Determine which type of survey is best for you
  • Estimate the cost of your survey
  • Conduct mail, telephone, and face-to-face surveys
  • Draw accurate samples
  • Write effective questionnaires
  • Compile and report results
  • Avoid common survey errors
  • Find reliable outside assistance
  • And much more
--This text refers to the Paperback edition.

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Product Details

  • Paperback: 232 pages
  • Publisher: Wiley; 1 edition (October 27, 1994)
  • Language: English
  • ISBN-10: 047101267X
  • ISBN-13: 978-0471012672
  • Product Dimensions: 9.1 x 7.4 x 0.6 inches
  • Shipping Weight: 14.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.2 out of 5 stars See all reviews (6 customer reviews)
  • Amazon.com Sales Rank: #1,732,590 in Books (See Bestsellers in Books)

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Customer Reviews

6 Reviews
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Average Customer Review
4.2 out of 5 stars (6 customer reviews)
 
 
 
 
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21 of 21 people found the following review helpful:
2.0 out of 5 stars Outdated, August 5, 2002
By Max Headroom (Midpines, CA United States) - See all my reviews
This book was published in 1994, prior to the internet boom. It covers telephone, mail, and face-to-face surveys. It doesn't cover email surveys or internet-based surveys. It also fails to mention scaling or data-types. If you're looking for ideas on questions, or are concerned about sampling techniques, you'll find some info here. This is one of those "partial references": it covers some things, but leaves enough out that you'll need to buy another reference to compliment it. If you're looking for the latest in survey methodology, this book doesn't have it.
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40 of 48 people found the following review helpful:
5.0 out of 5 stars Excellent research into survey methodology!, December 19, 1998
By "jrgonline" (Little Rock, AR United States) - See all my reviews
I'm currently finishing up my MA thesis, and I could not have built a stronger framework for the survey part of my work without Salant's book! The ideas are fresh, tested, and accurate. An excellent book for anyone who wants to conduct a survey and get reliable results.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars Accessible volume by one of the best, August 12, 2007
By Steven A. Peterson (Hershey, PA (Born in Kewanee, IL)) - See all my reviews
(TOP 50 REVIEWER)    (REAL NAME)      
Dillman's "total design method" is well illustrated in this volume. This work is an accessible introduction to designing one's own survey. The book is written pretty well, too.

Trying to get accurate results is what survey design is all about. This book emphasizes that and then runs through the process, step-by-step.

The book deals with some of the key issues in survey design: (a) what type of survey method (face-to-face, mail, phone), (b) sample selection, (c) construction of questions and the total questionnaire, (d) the logistics of administering the survey, (e) data analysis, (f) reporting the results.

The work concludes with a title that says it all: "Advice, Resources, and Maintaining Perspective."

All in all, a useful and accessible introduction to survey research and how to minimize errors.
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Most Recent Customer Reviews

5.0 out of 5 stars an excellent resource, even if a little dated
Has sampling always been a black box for you? You're intimidated by the complexity of designing a quality questionnaire? Read more
Published 8 months ago by Hans Gutbrod

3.0 out of 5 stars Decent primer
Purchased this book for a refresher on survey issues. It provides a decent primer, and even some interesting statistical issues presented in a simplified manner (e.g. Read more
Published 20 months ago by The Real Bob

5.0 out of 5 stars helped with graduate course
This book helped me with an assignment in a graduate course in marketing. Thus I hold it in high regard, mostly it had examples
of questions that were helpful, there was also... Read more
Published on January 5, 2002

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