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The Power of Positive Confrontation: The Skills You Need to Know to Handle Conflicts at Work, at Home and in Life by Barbara Pachter
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Civilized Assertiveness for Women: Communication with Backbone...not Bite by Judith Selee McClure
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How to Grow a Backbone : 10 Strategies for Gaining Power and Influence at Work by Susan Marshall
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The Complete Idiot's Guide to Assertiveness (The Complete Idiot's Guide) by Jeff Davidson
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