Given the worldwide trend toward quality system registration, U. S. construction firms must now implement ISO 9000 if they are to continue to compete in the international construction market. ISO 9000 enables businesses to formulate operating procedures that allow them to consistently deliver a service or product at a given level of quality. This method has already been adopted by a number of European industries and is rapidly gaining acceptance in the global marketplace. More than simply a requisite for international trade, ISO 9000 is a proven method for building a quality track record in a competitive environment. This book gives construction professionals an introduction to ISO 9000 Quality Management/Quality Assurance concepts and how they apply to all stages of the construction process. ISO 9000 compliance is one of the hottest trends among large construction firms, and this is the only book to focus soley on this field.
From the Publisher
American construction companies must implement ISO 9000 now if they want to continue to compete in the international marketplace. This outstanding guide explains ISO 9000 Quality Management/Quality Assurance concepts and how they apply to all players in the construction process. Introduces readers to 20 elements of the standard and how each is implemented in the various manufacturing and service companies related to construction. Contains pertinent information on creating quality manuals, general quality procedures, work instructions, and the forms used in a quality assurance system.
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