Delivering the Goods: The Art of Managing Your Supply Chain (Hardcover)

by Damon Schechter (Author), Gordon F. Sander (Author) "Military logistics was very much in the forefront of the mind of the Western world at the beginning of the 1990s as the United States,..." (more)
Key Phrases: United States, Gulf War, Gus Pagonis (more...)

Editorial Reviews

Review
"While it's difficult to top Sander's Pulitzer nomination and Schechter's Stanford degrees, we must gladly admit that your book ROCKS!"-Tom Peters Company

Product Description
PRAISE FOR Delivering the Goods

"While it's difficult to top Sander's Pulitzer nomination and Schechter's Stanford degrees, we must gladly admit that your book ROCKS!"-Tom Peters Company

"The supply chain is corporate America’s last frontier. Conquering it is the key to reducing costs and maximizing profits. Damon Schechter and Gordon Sander have done a remarkable job of demonstrating the importance of supply chain management to today’s business. They also show how the art of supply chain management evolved out of the military art of logistics, and how the most successful military leaders, from Alexander the Great on, were, for the most part, successful supply chain managers as well. Great reading and a must for any forward-looking business executive’s library."
–William "Gus" Pagonis, Senior Vice President of Supply Chain,
Sears, Roebuck and Co.; Lieutenant General, U.S. Army (retired)

"Delivering the Goods is an important milestone in helping educate business executives in the importance of logistics. Schechter and Sander skillfully articulate both the historic and contemporary value of logistics, making the book a must-read for any executive looking to enhance customer satisfaction and reduce the cost of doing business."
–Yossi Sheffi, Director, MIT Center for Transportation Studies

"With Delivering the Goods, Schechter and Sander have taken a previously neglected aspect of business and shown how supply chain management can transform an enterprise. Using examples from military history and modern industry, they show conclusively that sound logistics and their Tri-Level View can improve any organization’s bottom line."
–David Kelley, CEO, IDEO Product Development,
the creators of the Apple mouse

"Logistics is the basis of strategy in the business world, as well as the military. In Delivering the Goods, the authors accord it the importance it deserves."
–Sir John Keegan, bestselling author of The Face of Battle and A History of Warfare

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Product Details

• Hardcover: 272 pages
• Publisher: Wiley; 1st edition (August 15, 2002)
• Language: English
• ISBN-10: 0471211141
• ISBN-13: 978-0471211143
• Product Dimensions: 9.1 x 6.1 x 1.1 inches
• Shipping Weight: 1.1 pounds (View shipping rates and policies)
• Average Customer Review: 4.7 out of 5 stars See all reviews (9 customer reviews)
• Amazon.com Sales Rank: #733,106 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

10 of 11 people found the following review helpful:

5.0 out of 5 stars A compelling read for a business book . . ., November 19, 2002

By	S Bolen - See all my reviews

The keys to managing my own corporate supply chain "clicked" while flipping the pages. Also, lots of "Aha!" breakthroughs while reading, and tips to reinforce these concepts - this is what every business person should know, but wouldn't quite know where to look for it. What a refreshing perspective and chock full of case studies to learn from. I'll be keeping this one close to my desk to refer back to for years to come. Thanks!

6 of 6 people found the following review helpful:

5.0 out of 5 stars Business and war are won with logistics, June 12, 2003

By	Joseph Dobrin (Miami, FL USA) - See all my reviews

Schechter has probably written the quintessential historical study on logistics with this volume. It is filled with interesting details of the human qualities and quirks of the generals and management gurus that investigated the problems of logistics and explains the processes involved with lucidity and wit. The book follows a chronological approach; however, it's also thematic to show the evolution of the subject of logistics and the influence of other functions on it - such as marketing. The serious and thoughtful manager is advised to read this book carefully.

9 of 11 people found the following review helpful:

5.0 out of 5 stars Thanks for the book !!, November 14, 2002

By	"alvb12" (Pearland, Texas United States) - See all my reviews

Its debut could not be more timely. Mastering the "art of your supply chain" becomes even more critical to remaining competitive in today's stormy economy. A must read...