Essentials of Credit, Collections, and Accounts Receivable (Paperback)

~ (Author) "There is an old adage in credit that says a sale is not a sale until the invoice is paid..." (more)
Key Phrases: most credit professionals, many credit professionals, industry credit groups, New York, Collection Tips, United States (more...)

Editorial Reviews

Product Description

• Best techniques for extending business credit
• Proven techniques to reduce unauthorized deductions and unearned discounts
• Latest Internet, electronic, and high-tech applications
• Practical real-life strategies to improve collections

Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in credit, collections, and accounts receivable.

"This book is filled with wisdom, common sense, and practical solutions. Mary Schaeffer is right on when she states that credit is part science, part art, and part gut feel. I recommend this book to anyone interested in understanding the essentials of credit, collections, and accounts receivable."
–Vaughn P. Benjamin, Vice President, Media Credit Association
Magazine Publishers of America

"Mary Schaeffer has written an excellent book for the credit and collection professional. Every credit professional should read this book and keep a copy handy in their personal library."
–Tim Paulsen, Principal of T. R. Paulsen & Associates, author of Paid in Full
International Specialist in Creative Receivables Management

"Mary Schaeffer has taken a sometimes complex subject and reduced it to an easy- to -understand guidebook. This book should be in the reference library of every credit professional."
–H. Bruce Watson, Manager, Credit Services Group, Air Products and Chemicals, Inc.

From the Back Cover

• Best techniques for extending business credit
• Proven techniques to reduce unauthorized deductions and unearned discounts
• Latest Internet, electronic, and high-tech applications
• Practical real-life strategies to improve collections

Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in credit, collections, and accounts receivable.

"This book is filled with wisdom, common sense, and practical solutions. Mary Schaeffer is right on when she states that credit is part science, part art, and part gut feel. I recommend this book to anyone interested in understanding the essentials of credit, collections, and accounts receivable."
–Vaughn P. Benjamin, Vice President, Media Credit Association
Magazine Publishers of America

"Mary Schaeffer has written an excellent book for the credit and collection professional. Every credit professional should read this book and keep a copy handy in their personal library."
–Tim Paulsen, Principal of T. R. Paulsen & Associates, author of Paid in Full
International Specialist in Creative Receivables Management

"Mary Schaeffer has taken a sometimes complex subject and reduced it to an easy- to -understand guidebook. This book should be in the reference library of every credit professional."
–H. Bruce Watson, Manager, Credit Services Group, Air Products and Chemicals, Inc.

See all Editorial Reviews

Product Details

• Paperback: 272 pages
• Publisher: Wiley; 1st edition (August 15, 2002)
• Language: English
• ISBN-10: 0471220744
• ISBN-13: 978-0471220749
• Product Dimensions: 8.9 x 6.6 x 0.7 inches
• Shipping Weight: 5.6 ounces (View shipping rates and policies)
• Average Customer Review: 3.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon.com Sales Rank: #425,295 in Books (See Bestsellers in Books)

• This item is part of The Essentials Series.

Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

4.0 out of 5 stars Describes the Credit/Collections Function Perfectly!, October 20, 2008

By	B. Page "Bo Page" (Bristol, CT) - See all my reviews (REAL NAME)

I've worked in Credit/Collections for around 15 years. I picked up Mary's book because I was out of the field for many years to stay home with my kids, and now I'm ready to get back into it but wasn't sure if I remember everything. Mary could have been descibing my life as a credit person and all that they go through. I have not forgotten a thing, and could have added to the book myself. In fact I'll be writing my own book about the field enhanced with rapport building skills based on NLP teaching techniqes that will help you get the money in quicker.
So If you're looking to pursue a career in credit, I can attest that this book covers all the important stuff from dealing with unearned discounts and decductions, to the reality of dealing with less supportive departments in your company. I'm glad I read it.

2.0 out of 5 stars Essentials of Credit, Collections, and Accounts Receivable, December 8, 2008

By	Focus G. (USA) - See all my reviews

I am disappointed with this book. It is very general and probably applied more on very large corporations. I was looking for some more specific advices on collection. I got more out of the book "Collection made easy." And, I think it is overpriced for its contents.