Six Sigma for Everyone (Paperback)

~ (Author) "So your company has just announced they have begun a Six Sigma quality initiative..." (more)
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Editorial Reviews

Review

“…I would recommend this book to anyone who was considering implementing six Sigma…” (crazycolour.com/consulting, April 2003)

“…a useful guide to anyone who wants to learn more about this approach…” (Supply Management, 8 May 2003)

...I would recommend this book to anyone who was considering implementing six Sigma... -- crazycolour.com/consulting, April 2003

...a useful guide to anyone who wants to learn more about this approach... -- Supply Management, 8 May 2003

Product Description

A user-friendly guide to the basics of Six Sigma

From noted Six Sigma consultant and author George Eckes comes Six Sigma for Everyone, a practical guide that explains the underpinnings of the revolutionary quality assurance methodology. Appropriate for employees and top management alike, this book is the only one you need if your company is currently implementing or contemplating Six Sigma. It tells you what Six Sigma is and is not, what it does and how it does it, and what your role likely will be in the implementation process. Eckes uses straightforward definitions and in-depth examples to outline the processes, impact, and desired end result of implementation–eliminating the confusion and fear many feel when first introduced to Six Sigma. If you need to understand the basics, then this is the book for you. Topics include:

• The origins and history of Six Sigma
• Business Process Management: Six Sigma as management philosophy
• Individual and team tactics
• The ten basic tools each team member needs to succeed
• How you and your organization must change to make Six Sigma work

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Product Details

• Paperback: 124 pages
• Publisher: Wiley; 1 edition (January 22, 2003)
• Language: English
• ISBN-10: 0471281565
• ISBN-13: 978-0471281566
• Product Dimensions: 8.9 x 6 x 0.4 inches
• Shipping Weight: 6.4 ounces (View shipping rates and policies)
• Average Customer Review: 4.5 out of 5 stars  See all reviews (8 customer reviews)
• Amazon.com Sales Rank: #257,238 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful:

5.0 out of 5 stars Highly Recommended!, June 9, 2004

By	Rolf Dobelli "getAbstract.com" (Switzerland) - See all my reviews (TOP 50 REVIEWER)    (REAL NAME)

George Eckes has written a concise, thorough introduction to the theory and practice of Six Sigma, the management philosophy that Jack Welch called the most important initiative of his entire career at General Electric. The book provides a look at every aspect of Six Sigma. In some places, it seems a bit too detailed for so short a book - particularly when the author introduces the variety of statistical charts, graphs and tables used in the analysis phase of Six Sigma. But that is a quibble. Eckes also gets a bit self-serving when, in the question and answer chapter, he takes a swipe at consultants who agree to work on a contingency basis, for a percentage of the savings a client achieves, instead of for a fee. In fact, we, where we are always glad to avoid a squabble, note that managers who use this book may achieve some level of business improvement without hiring any consultants at all.

6 of 7 people found the following review helpful:

4.0 out of 5 stars Good intro readings on Six Sigma, May 21, 2004

By	Peter K. Juan (Saint Charles, MO USA) - See all my reviews (REAL NAME)

Just finish reading this book. Good introduction-level material on the Six Sigma topic. This is not to say that the book is superficial or obvious. The book takes a logical cook-book approach to Six Sigma and how to implement a Six Sigma effort. If you are a manager that wants to understand Six Sigma and the essential elements of a Six Sigma program, this book is a good start. I really liked the section on the 10 Common questions about Six Sigma. However, if you want examples of detail statistical models and metrics, your should look elsewhere.

5 of 6 people found the following review helpful:

5.0 out of 5 stars Highly Recommended!, October 14, 2003

By	Rolf Dobelli "getAbstract.com" (Switzerland) - See all my reviews (TOP 50 REVIEWER)    (REAL NAME)

George Eckes has written a concise, thorough introduction to the theory and practice of Six Sigma, the management philosophy that Jack Welch called the most important initiative of his entire career at General Electric. The book provides a look at every aspect of Six Sigma. In some places, it seems a bit too detailed for so short a book - particularly when the author introduces the variety of statistical charts, graphs and tables used in the analysis phase of Six Sigma. But that is a quibble. Eckes also gets a bit self-serving when, in the question and answer chapter, he takes a swipe at consultants who agree to work on a contingency basis, for a percentage of the savings a client achieves, instead of for a fee. In fact, where we are always glad to avoid a squabble, notes that managers who use this book may achieve some level of business improvement without hiring any consultants at all.