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Product Description
Details how to develop and operate a chain restaurant company, focusing on the attributes that can enable a chain to capitalize on the industry's unique challenges and excel in customer service, performance and success. The authors, both recognized restaurant industry experts, interviewed 100 chain executives to include a wide and diverse spectrum of leaders and chains. Scores of case studies demonstrate successes and failures.
From the Publisher
Details how to develop and operate a chain restaurant company, focusing on the attributes that can enable a chain to capitalize on the industry's unique challenges and excel in customer service, performance and success. The authors, both recognized restaurant industry experts, interviewed 100 chain executives to include a wide and diverse spectrum of leaders and chains. Scores of case studies demonstrate successes and failures.
See all Editorial Reviews
Details how to develop and operate a chain restaurant company, focusing on the attributes that can enable a chain to capitalize on the industry's unique challenges and excel in customer service, performance and success. The authors, both recognized restaurant industry experts, interviewed 100 chain executives to include a wide and diverse spectrum of leaders and chains. Scores of case studies demonstrate successes and failures.
From the Publisher
Details how to develop and operate a chain restaurant company, focusing on the attributes that can enable a chain to capitalize on the industry's unique challenges and excel in customer service, performance and success. The authors, both recognized restaurant industry experts, interviewed 100 chain executives to include a wide and diverse spectrum of leaders and chains. Scores of case studies demonstrate successes and failures.
See all Editorial Reviews
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Inside This Book
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First Sentence:
Leadership styles vary, and there are different approaches to reaching the same objective. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
chain restaurant industry, wow effect, restaurant general managers, foodservice chains, systemwide sales, restaurants segment, chain brand, chain executives, seafood shops, senior chairman, neighborhood image, chain leader, individual restaurants, restaurant group, average check, chicken chain, foodservice industry, chain industry Key Phrases - Capitalized Phrases (CAPs): (learn more)
Taco Bell, The Olive Garden, Burger King, General Mills, Pizza Hut, Red Lobster, Brinker International, United States, New York City, San Francisco, Golden Corral, Los Angeles, The Cheesecake Factory, Norman Brinker, China Coast, Spaghetti Warehouse, Burger Chef, Tony Roma, Home Depot, Bay Street, Charlie Brown, Chart House, John Martin, Ron Magruder, Vincent Orza New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
Leadership styles vary, and there are different approaches to reaching the same objective. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
chain restaurant industry, wow effect, restaurant general managers, foodservice chains, systemwide sales, restaurants segment, chain brand, chain executives, seafood shops, senior chairman, neighborhood image, chain leader, individual restaurants, restaurant group, average check, chicken chain, foodservice industry, chain industry Key Phrases - Capitalized Phrases (CAPs): (learn more)
Taco Bell, The Olive Garden, Burger King, General Mills, Pizza Hut, Red Lobster, Brinker International, United States, New York City, San Francisco, Golden Corral, Los Angeles, The Cheesecake Factory, Norman Brinker, China Coast, Spaghetti Warehouse, Burger Chef, Tony Roma, Home Depot, Bay Street, Charlie Brown, Chart House, John Martin, Ron Magruder, Vincent Orza New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
Citations (learn more)
This book cites 7
books:
See all 7 books this book cites
2
books
cite this book:
- Coyote Cafe by Mark Miller on page 107
- San Antonio (A Downtown America Book) by Sally Lee on page 6
- Frommer's Comprehensive Travel Guide San Diego '95 (Frommer's City Guides) by Alice Garrard on page 242
- Happy Birthday, A Pop-Up Treasury of World Birthday Legend and Lore by Joan Bowden on page 65
- San Diego by Lee Peterson on page 55
See all 7 books this book cites
- Introduction to Management in the Hospitality Industry by Tom Powers on page 271
- Introduction to the Hospitality Industry by Tom Powers on page 271
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