Dynamics in Document Design: Creating Text for Readers (Paperback)

by Karen A. Schriver (Author) "Over the last ten years a number of people have written to me explaining their "close encounters of a strange kind" with documents or technology..." (more)
Key Phrases: learn from readers, typography and space, juxtapositional relationships, New York, United States, Consumers Union (more...)

Editorial Reviews

Product Description
From an international leader in document design, research-based insights about writing and visualizing documents that people can use . . .

This book is for writers and graphic designers who create the many types of documents people use every day at home or school, in business or government. From high-tech instruction manuals and textbooks to health communications and information graphics, to online information and World Wide Web pages, this book offers one of the first research-based portraits of what readers need from documents and of how document designers can take those needs into account.

Drawing on research about how people interpret words and pictures, this book presents a new and more complete image of the reader—a person who is not only trying to understand prose and graphics but who is responding to them aesthetically and emotionally.

Written by document design expert Karen A. Schriver, Dynamics in Document Design features:

• Case studies of documents before and after revision, showing how people think and feel about them
• Analyses of the interplay of text and pictures, revealing how words, space, visuals, and typography can work together
• A fascinating and informative timeline of the international evolution of document design from 1900 to the present

From the Publisher
In this book, one of the world's premier researchers in the evolving field of document design and communication takes a probing look at exactly how people read documents and how they create them. This book provides numerous examples and case studies to assist writers and designers in creating effective documents. Examples include before and after case studies based on user responses, studies of actual design scenarios (including the first technical illustration of the HIV virus), and examples from Scientific American. The Sears Catalog, IRS, The New York Times, and many others.

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Product Details

• Paperback: 592 pages
• Publisher: Wiley; 1 edition (December 31, 1996)
• Language: English
• ISBN-10: 0471306363
• ISBN-13: 978-0471306368
• Product Dimensions: 9.2 x 7.5 x 1.3 inches
• Shipping Weight: 2.2 pounds (View shipping rates and policies)
• Average Customer Review: 3.9 out of 5 stars See all reviews (19 customer reviews)
• Amazon.com Sales Rank: #245,059 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

27 of 28 people found the following review helpful:

5.0 out of 5 stars A very usable document about designing usable documents, October 1, 1998

By	Gary Bastoky "bastokyg" (San Jose, CA United States) - See all my reviews

As a designer of technical documentation for almost 12 years, I have studied, and used many of the concepts that Karen Schriver presents so well, in this definitive book on documentation design. For myself, finding this information and learning how to apply it to real-world situations was been a long and frustrating process, and there were many times when I wished for a book such as this.

Dynamics in Document Design is not a how-to book, nor is it a set of guidelines. It is information compiled from extensive research that provides designers and writers with the many variables that can be used to make a document accessible to the reader.

I am currently teaching document design as part of a technical writing certificate program at a local community college and Dynamics in Document Design is our recommended textbook. I am confident that Shriver's new book will become the reference bible for what many are referring to as the "emerging field" of document design (even though it has been emerging for more than a decade).

In her Preface, Shriver states that she "...decided to write this book because it has been difficult to find resources devoted to helping document designers reflect on the nature of good writing and design from the perspective of the reader." Thank you Ms Schriver!

This book should be read, not only by designers and writers, but just as importantly, by the companies whose products require documentation. I'm sure that many will be surprised by the correlations made between the quality of a product's documentation and the perceived quality of the product itself.

I can't say enough good things about this book. Buy it and read it and use it to create good usable documentation!

31 of 34 people found the following review helpful:

5.0 out of 5 stars What a wonderful book!, March 2, 2000

By A Customer

For years I've purchased almost every book on writing and design I could get my hands on. This one ranks up there with the very best of what I've seen such as Edward Tufte. Actually, I like this one better because it is not vacuous about what cognitive art means. Tufte claims to tell us about how people respond to text but he never gives any data. How strange for a statistics prof! Schriver offers studies in which we see reader after reader responding to a real document. I very much liked hearing the voices of the audience and seeing what they said. BTW I noticed that one reviewer below chastizes Schriver's book, presumably for poor editing. However, in looking at the page he refers to, HE not Schriver introduces the typing error. Get a clue before you review! I found the writing very clear and personal. I recommend this book to anyone who wants to meet the needs of their audiences.

16 of 16 people found the following review helpful:

5.0 out of 5 stars The resource I keep coming back to..., August 9, 2005

By	Stephan Filimonovich - See all my reviews

This book is the most useful one I've found on the subject. Design books of all stripes (document-design focused or otherwise) have a tendency to provide "principles" without ever providing real support for said principles. Books will be loaded with recommendations that may or may not be well supported by data, quantified or at least well documented study results, etc.

Schriver's book does exactly the opposite, and this is why it is longer than many others. It is impossible to read about Schriver's document design principles and not know exactly where they came from. Virtually every recommendation is, for once, well supported by research findings. This book never tells you to do something without first explaining why it should be done.

If you're looking for a short-and-sweet book that conveys the most basic principles of document design ("principles" that may in fact be a designer's personal preferences), this isn't it.

If you're looking for a book that will help you make better design decisions and help you understand why to make these decisions over others, then this is the book for you. After all, it isn't so unusual for professional designers and others in the workplace to have to explain exactly why they've made certain choices over others, and this book can help.