Dimensions of the Hospitality Industry: An Introduction, 3rd Edition (Hardcover)

by Paul R. Dittmer (Author) "After reading and studying this chapter, you should be able to: 1. Distinguish between the products, service, and government sectors in an economy..." (more)
Key Phrases: beverage service establishments, incentive travel firms, specialty channelers, United States, New York, Steak Shack (more...)

Editorial Reviews

Product Description
Dimensions of the Hospitality Industry offers a broad survey of today's burgeoning hospitality industry. Organized into seven major sections, the new edition covers the history of the industry and provides an introduction to the management and operation of its three principal segments: food and beverage; lodging; and travel and tourism. It also presents an insightful discussion of the significant issues facing managers now and in the future.

From the Back Cover
Dimensions of the Hospitality Industry, Third Edition offers students a dynamic and accessible introduction to the broad world of hospitality and tourism. Newly revised and updated, this Third Edition gives students the foundation they need to prepare for managerial careers in this rapidly growing field.

The book offers focused coverage of each sector within hospitality: food and beverage, lodging, and travel and tourism. It examines the size, scope, and operations of each of these key areas and shares essential information on related concepts, products, and services. A separate chapter explains the basics of hospitality management that have applications throughout the industry, with an emphasis on marketing, human resources, accounting, and computer technology.

Throughout the text, this Third Edition brings the material out of the classroom and into the real world with a set of powerful new learning tools, including:

• Moments of Truth–case studies that share critical insights into important business issues
• Newsflashes–excerpts from publications, showing industry-based illustrations of major concepts
• Technology Gateways–practical tips on making the most of technology on the job
• Internet Exercises–a springboard to accessing the best industry-related Web sites

Comprehensive, well organized, and easy to use, Dimensions of the Hospitality Industry, Third Edition is an important companion for students who are embarking on successful, exciting careers in hospitality.

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Product Details

• Hardcover: 488 pages
• Publisher: Wiley; 3 edition (August 22, 2001)
• Language: English
• ISBN-10: 0471384798
• ISBN-13: 978-0471384793
• Product Dimensions: 9.4 x 7.6 x 1.2 inches
• Shipping Weight: 2.2 pounds (View shipping rates and policies)
• Average Customer Review: 2.5 out of 5 stars See all reviews (2 customer reviews)
• Amazon.com Sales Rank: #1,066,467 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

3.0 out of 5 stars Not very interesting but gives you the insite of the Hospitaliy Industry, August 20, 2008

By	J. Sibick - See all my reviews (REAL NAME)

This book is not interesting. And I recommend to the authors, to rewrite the book to reflect the 21st century and how the industry has changed.

0 of 2 people found the following review helpful:

2.0 out of 5 stars Not a vary interesting text, January 20, 1999

By A Customer

This review is from: Dimensions of the Hospitality Industry: An Introduction (Hardcover)

I had to buy this book for my college course and I found it wasn't relevant to my prefered job industry. This book is not interesting. And I recommend to the authors, that they rewrite this in terms that make it more iteresting to students.