Nonprofit Internet Strategies: Best Practices for Marketing, Communications, and Fundraising Success (Hardcover)

by Ted Hart (Author), James M. Greenfield (Author), Michael Johnston (Author) "Although fundraising and relationship building have always been dynamic endeavors, no change has demanded or received more attention in the past several years than the..." (more)
Key Phrases: online donors, single gift donors, online advocacy tools, New York, United States, John Wiley (more...)

Editorial Reviews

Product Description
Nonprofit Internet Strategies offers every charitable organization the opportunity to analyze their options and select the appropriate strategy to integrate traditional marketing, communications, and fundraising practices with their online efforts.

It is an excellent how-to guide--a practical manual for nonprofit staff written in non-technical language--prepared by experts in the field based on real-life experiences and case studies.

From the Inside Flap
ePhilanthropy is an ongoing process of communicating, educating, cultivating, and soliciting nonprofit supporters to build and enhance stronger relationships. It has become such a powerful tool that many of the most seasoned professionals have not only learned new skills but have also completely reevaluated how they approach almost every aspect of fundraising.

Designed to be an everyday reference for nonprofit managers, staff, and volunteers, Nonprofit Internet Strategies is a practical manual written in a language that is not technical but, instead, rooted in the language of nonprofit staff members and focused on the everyday management issues they face. It helps all types of charitable organizations analyze and select best practices for developing multiple Internet strategies to integrate with their traditional marketing, communications, and fundraising methods.

Nonprofit Internet Strategies covers the five key ePhilanthropy strategies that have led many nonprofit organizations to succeed:

• The Relationship: Integrate All Supporter Messages
• Give Supporters a Reason to Visit You Online
• Interact with Supporters, Don't Just Send Messages
• Communicate Using Multiple Methods
• Assess and Improve Performance

Featuring an impressive group of international contributors addressing global applications, this excellent how-to guide is based on real-life occurrences and case studies demonstrating proven, practical ways to use the advantages of the Internet in all areas of public awareness and mass communications. Readers will benefit from the successes and failures of other organizations that have sought to define and develop fully integrated approaches to online and offline applications for the Internet to:

• Advance their causes
• Inform their public
• Raise public confidence and trust in their mission and vision
• Engender gifts, grants, and contributions, as well as new advocates and volunteer supporters

Nonprofit Internet Strategies is a powerful tool for nonprofit managers and everyone leading a nonprofit organization in marketing, communications, and fundraising, as well as information technology.

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Product Details

• Hardcover: 360 pages
• Publisher: Wiley; 1 edition (March 14, 2005)
• Language: English
• ISBN-10: 0471691887
• ISBN-13: 978-0471691884
• Product Dimensions: 10.1 x 7.3 x 1.5 inches
• Shipping Weight: 1.9 pounds (View shipping rates and policies)
• Average Customer Review: 4.6 out of 5 stars See all reviews (14 customer reviews)
• Amazon.com Sales Rank: #238,450 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

12 of 12 people found the following review helpful:

5.0 out of 5 stars Great Resource for NonProfits, March 23, 2005

By	E. E. Fisher (Denver, CO) - See all my reviews (REAL NAME)

The book provides a great overview of fundraising, communications and marketing online. Each chapter is a separate essay by an expert in the field. Topics include ePhilanthropy Strategy, Multichannel Marketing, Integrating Online and Offline Databases, Building Online Communities, Reaching & Inspiring Donors Online, Advocacy, Staffing, and ePhilanthropy Regulation and the Law.

The field of ePhilanthropy is evolving and many organizations are seeking answers to implementing online programs. This book offers great perspectives on how nonprofits can take advantage of technology to increase their effectiveness.

(Eve Fisher, Eden Web Consulting, M.S. Technical Communications)

9 of 9 people found the following review helpful:

4.0 out of 5 stars Online Fundraising Comes of Age, March 17, 2005

By	Brian Walsh "Brian Walsh" (New York, NY) - See all my reviews

Not Your Father's ePhilanthropy: Online Fundraising Comes of Age - and So Should You

By: Brian Walsh

(originally published on onPhilanthropy.com)

For more than a decade now, ePhilanthropy has been the rage among nonprofit organizations. During the concept's infancy, many thought that fundraising over the Internet would herald a new era of cheap, easy, and profitable fundraising. Nonprofits, the theory went, would be able to dip their toe into the river of the New Economy and swim in the ocean of resulting donations.

Unfortunately, this initial excitement dissipated when many nonprofit organizations did not see the results they expected from their ePhilanthropy efforts. Evidently, many nonprofits thought that by simply adding a "donate now" button to their Website, they were opening themselves up to an unprecedented new fundraising source.

Now that ePhilanthropy has learned from its childhood mistakes and is growing up, it is time for nonprofits to take another look at its potential. A great place to start is the new guidebook, "Nonprofit Internet Strategies: Best Practices for Marketing, Communications, and Fundraising."

Building upon extensive experience in the field, the book uses numerous case studies to examine what different nonprofits' ePhilanthropy strategies got right - and what they got wrong. Recognizing that fundraising, especially online fundraising, can no longer stand apart from the rest of an organization's efforts, "Nonprofit Internet Strategies" lays out clear guidelines for integrating offline activities with an organization's online presence. Branding efforts, marketing strategies, constituent recruitment and retention, communication approaches - they all need to be effectively coordinated within any ePhilanthropy effort.

Edited by fundraising and ePhilanthropy experts Ted Hart, James Greenfield, and Michael Johnston, each chapter of "Nonprofit Internet Strategies" was written by a noted contributor. Since the book has been written for nonprofit professionals by nonprofit professionals, it is easy to read and easy to follow, avoiding overly-technical jargon. There are also helpful screen captures and diagrams to explain key concepts.

ePhilanthropy is still an emerging and evolving field; this book provides clear support for any organization looking for guidance amidst this confusion. Whether you are launching an online giving program, looking to increase your constituency base, hoping to carry important advocacy messages to a wider audience, or simply looking to expand your online presence, this is a helpful new resource.

"Nonprofit Internet Strategies" should not only be a handy everyday reference, but also can serve as a launch pad for further conversation and brainstorming by organizations. It is now clear that, while online fundraising did not immediately produce the windfall initially anticipated, it will continue to be an important, even critical, component of any nonprofit's efforts. By incorporating approaches explained in this book, all nonprofits - whether large and well-established or smaller and short-staffed - can adopt and enhance effective ePhilanthropy programs.

8 of 8 people found the following review helpful:

4.0 out of 5 stars practical help and an excellent management lesson, March 22, 2005

By	William Farr (Elmhurst, IL) - See all my reviews (REAL NAME)

The book's authors provide a good overview of fundraising and technology, and discuss implementation strategies with a fair amount of depth. As a prospect researcher, it is encouraging to see research and data mining covered so well. As someone who has worked in a number of nonprofits of different sizes, the chapter on staffing is the true find. Tim Mill-Groninger not only provides a good model to think through tasks and processes and how to reach effective solutions, he gives a crash course in managing staff and consultants that in a few pages is more helpful than a shelf full of business books. It has application far beyond a nonprofit's development, marketing, and IS needs.

Style-wise, the repetition of "ePhilanthropy" grates and seems awkwardly applied, considering the book's intended readers are the recipients of philanthropy, not primarily those who practice it. Content-wise, I recommend this book highly.