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Editorial Reviews
Jorge A. Labarraque, P.E., Total Quality Specialist
"This handbook offers an effective and integrated approach to the root cause identification and problem solving process. An excellent source of information that explains the 'how-to' from cradle to grave."
Robert G. Morrison, Senior Engineer, Florida Power & Light
"This book will give you the methodology to conduct accurate root cause analysis and develop effective corrective action. We use this methodology, and it works! If time-line, causal factor, and change analysis are not part of your investigation vocabulary, they should be."
See all Editorial Reviews
"This handbook offers an effective and integrated approach to the root cause identification and problem solving process. An excellent source of information that explains the 'how-to' from cradle to grave."
Robert G. Morrison, Senior Engineer, Florida Power & Light
"This book will give you the methodology to conduct accurate root cause analysis and develop effective corrective action. We use this methodology, and it works! If time-line, causal factor, and change analysis are not part of your investigation vocabulary, they should be."
See all Editorial Reviews
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